Hello @a5pr355.
We’re sorry to see this lead you to leave a 1-star review.
The plugin was never able to update without a purchase code unless you have the zip file for manual update (which is available only for users who purchased the plugin and have access either to the Envato account, or our website’s official store).
The version of the plugin that you currently have does not limit editing or configuring existing tables. Even without the purchase code being active, you’re still able to use the plugin unless there’s a conflict with some other plugin, PHP version, or the theme that you’re using.
You can see this behavior (the plugin working without a purchase code being active) on our official sandbox site, where the full version is installed, but the purchase code is not active.
We’d love to help you out with this issue, but this forum is for lite users, and it sounds like you have the premium version. As per this comment by www.ads-software.com moderators, please note that commercial products are not supported in these forums.
Since you don’t have the purchase code, you won’t be able to reach out to our premium support in “wpDataTables” section, but you can open a Pre-Purchase ticket on this link and our agents will gladly help to find your purchase and resolve the issues you have with the plugin.
When you open the ticket, please make sure to leave any info you have about the license – when you purchased it? Was it through our site, or through Envato? On which site was the license previously active? Do you have an invoice for the purchase? Which email was used for the purchase?
Please leave as much information as possible, so our agents can locate your purchase, and we’ll make sure to help you as soon as possible.
Kind regards.
