robelemental

Hi @dsb0328
Thanks for the update on this. Glad you were able to figure out the conflicting plugin.

This thread has been inactive for a while so we’re going to go ahead and mark it Resolved. Please feel free to open a new thread if any other questions come up and we’d be happy to help.

Thanks
Rob
TEC

Hi Snake-Plissken
Thanks for your updates. Glad you were able to figure out the styling for your site.

Here are the release notes from the major release with the new views and a list of the features.

The updated calendar views provide a more modern design, mobile-responsiveness, and match current WordPress standards.

Thanks
Rob
TEC

Hi @xruspetr
Great question! And thanks for your patience on this.

Take a look at our Conflict Testing Guide and follow the steps to help troubleshoot and narrow down possible theme and plugin conflicts. Keep in mind this may disrupt a live site, so either perform during an outage window or a staging/test site.

Thanks
Rob
TEC

Hi @christian70
Thanks for your inquiry and patience on this.

The popular WPML plugin is compatible with the following plugins: The Events Calendar, The Events Calendar Pro, and Filter Bar.

Take a look at our article on Configuring WPML for our plugin.

And this article on Creating Translations when you have WPML installed.

I hope that helps.

Thanks
Rob
TEC

Hi pawel112
Thanks for reaching out. I am sorry to hear you are having this issue.

Are you still experiencing this problem. Can you test with the latest releases of all plugins?

I do see you listed Event Tickets Plus, which gives you access to Premium Support. If you have a current active license, please login to your account to access Premium support.

Are those the only plugins active on the site? If not, please run through our Conflict Guide to help troubleshoot and narrow down the issue.

Thanks
Rob
TEC

Hi there
Thanks for reaching out. I’m sorry to hear about this issue.

Are you still experiencing this? We haven’t received any other issues with the letter “n”. Can you please give me more details? Is that the WordPress Screen Option menu? What pops up exactly?

Thanks
Rob
TEC

Hi rebecucha
Thanks for reaching out and for your patience on this.

Are you still having the time issue? If you are, try:

1. Check your timezone settings in WordPress (set to your specific location, not UTC)
2. Also check Event > Settings > General tab, Time Zone Settings >Time zone mode
3. Check PHP timezone. If you go to Events > Help and find the System Information section, you’ll see this:
DEFAULT PHP TIMEZONE = UTC

That should always be set to UTC when using WordPress, otherwise it breaks things.

You’ll need to reach out to your hosting provider and ask them to fix that, or you could possible do it yourself if you have that kind of access.

For the Yoast issue, can you give me more details? Are you updating fields for the Event, saving and the changes are then in the Yoast fields correctly? Where exactly are you not seeing changes?

See if this article helps: https://theeventscalendar.com/knowledgebase/k/yoast-wordpress-seo-plugin-conflicts/

Thanks
Rob
TEC

Hi @twentyzen
Thanks for reaching out and for your patience on this.

I’m sorry to hear you are having this issue. See if this helps:

Log into WordPress, go to > Users >Profile > Language: make sure it’s set to “Site Default“. Then Save the Events Calendar settings without making any changes. Check for correct URLs.

Thanks
Rob
TEC

Hi @swifthaus
Thanks so much for reaching out, and I’m sorry to hear that you are still experiencing this issue!

You should not have to add snippets of code to enable our basic functionality.

To find the source of the issue let’s rule out any interference by other plugins or the theme. Please go through our Conflict Testing Guide to troubleshoot the issue.

You may need to perform the conflict tests on a staging or test site as it will disruption a live site.

Also, check to see if you are using the latest version of our plugins.

Thanks
Rob
TEC

Hi @laskodesign
Thanks for reaching out. I’m sorry this is happening to your site.

I noticed the website you linked is using a licensed PRO version of the plugin, which entitles you to premium support. Please login to your account to access this support.

I do see the issue is still occuring. Would you mind sharing whether you are using shortcode or going through adding the widget?

Thanks
Rob
TEC

Hi @nicknagle
Thanks for your message and patience on this.

If your theme offers a page template with a sidebar, you can change which page template is used for the Events pages in Events > Settings > Display > Events template. Additional templates that show here are what your theme provides. If your theme does not offer a page template with a sidebar, you would need to create one and add it to your child theme. Then it will show up in this list.

If you need more information about creating a custom WordPress Template, check out this link: https://www.ostraining.com/blog/wordpress/custom-sidebar/

You can also modify and create custom templates for the Events templates as well. You can read more about that in our Themer’s Guide. Then take a look at the Single Event template here

Hope that helps! Please let me know if you have any more questions about this.`

Thanks
Rob
TEC

Hi @joanneburek
Thanks for reaching out and for your patience. I’m sorry about this issue.

I took at look at your site in both English and French, plus I visited the Events page and a single Event page. It looks like you fixed the issue. Great job!

I’m not sure which version of our plugins you are on, but we have been introducing new Views in our plugin.

We don’t directly interface with Polylang, and typically sites using this plugin discover a setting that needs adjustment.

You did a wonderful job troubleshooting step by testing the theme. To add to that, you can test plugin conflicts to further narrow down the cause using our Conflict Guide here.

Thanks
Rob
TEC

Hi @cassihl
Sorry to hear you are experiencing this issue. And thanks for your patience and including a link to your site.

I can see the problem still exists on you site. Since you tried the options in that KB article you linked, let’s expand the troubleshooting to other possibilities. Please follow this Conflict Guide to test the theme and other plugins. A staging/test site might be appropriate if you are unable to run this on your live site, or a time block of low usage.

Thanks
Rob
TEC

Hi @napsty
Thanks for the feedback! And thanks for your patience on your question.

You may customize the default Events Calendar page by modifying our templates. For more info, check out our Customizing Guide. And for specifically the Calendar template, visit here

Or with our Pro version that features calendar shortcodes, you can create a Page with the month view along with a featured image.

I hope this leads you in the right direction.

Thanks
Rob @tec

Hi @nerodigital
Thanks for reaching out and for your patience on this issue. Are you still experiencing this database error?

If you are still having issues:

1. Please start with our conflict test guide here: https://theeventscalendar.com/knowledgebase/k/testing-for-conflicts/#look-for-solution

2. Reply back with any screenshots or site URl we can review.

Thanks
Rob