Robert Ghetau

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, please start a new thread.

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Hi there,

Thank you for letting us know!

The cause of the error could vary as we don’t have any specific logs about it.
I don’t see any general issue updating to 4.6.2, but I’d like to investigate this further. Could you please share the System Status report with us? You can find it in WP Admin > WooCommerce > Status > System Status, click on the Get system report button and copy it here in a comment.

Furthermore, I recommend creating a staging site and to try and manually updating the WooCommerce plugin to its latest version, 4.7.0.

1. Deactivate and remove the plugin from the site.
2. Install it as a new plugin through the Plugins page.
3. If the above doesn’t work, you may need to unzip the contents of the .zip file into wp-content/plugins/woocommerce.

Finally, if this doesn’t help, I encourage you to run a conflict test by disabling all the plugins, except for WooCommerce, and enable a core theme like Storefront in the process. You can read more about it here:

https://docs.woocommerce.com/document/how-to-test-for-conflicts/

I hope this helps!

Hi there,

>I have already set “Number of decimals” to 2. But practically It’s round up 3rd decimal point of total value. But I want to round up total value from second decimal point.

>Current rounding – 349.9920 = 349.99
Expected Rounding – 350.00

I’ve run a test a set the “Number of decimals” to 0. This rounded the price from 349,99 to 350.

I encourage you to give it a shot as well and to let us know in case there’s something we’re missing.

Hi there!

Thank you for letting us know!

I’ve tested the scenario mentioned above and I wasn’t able to replicate the behavior on my end as the details came through in Stripe.

Here are a couple of tips to try:

1. Update your current plugins(including WooCommerce) and themes
2. Create a staging site if you’re not comfortable with the first suggestion and if it doesn’t help right away, run a conflict test:

https://docs.woocommerce.com/document/how-to-test-for-conflicts/

If nothing else helps, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

Please include a link to this forum thread, so that we can keep track of what’s already been done.

We will be able to help you further there.

Cheers!

Hi there,

>I’m working on a test environment for now.
>I would like to center the title, the price, the ratings, the button in the middle of the card.

In order to target those items, we’ll have to be able to see the current site so we can target those elements. If you’re comfortable enough you can use a plugin like this one to target them from your end:

https://www.ads-software.com/plugins/yellow-pencil-visual-theme-customizer/

>I added your code in the functions.php of my children team, but it doesn’t work.
The excerpt is always displayed.

If the code above doesn’t work, please use the tool above to target that section as well and hide it with CSS.

In case this doesn’t work out for you, please send us a link to your site and we’ll be happy to help

Hi there,

Thank you for clarifying your question!

The Search page is not a standard section of a theme so some widgets will show while others will need customizations. I can confirm the filter widgets are not showing up on the Search results page and they are only loading on the WooCommerce related templates.

If you’d like to have a more advanced search option on your site, this extension could also help you achieve this:

https://woocommerce.com/products/woocommerce-product-search/

As this change needs customizations, I was looking around for an option that could work and found this.

It’s best to get in touch with a developer if you’d like to add this functionality :

WooCommerce Customizations Page

I hope this helps!

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Hi there,

Thank you for sharing this with us!

Because I’m not aware of how the original layout and CSS code should look, I’ve come up with this code to help structure the product page:

.woocommerce.single-product .product {
    display: flex;
    flex-wrap: wrap;
}

.woocommerce.single-product .woocommerce-product-gallery.woocommerce-product-gallery--with-images {
    padding: 0 32px 0 0;
}

Usually, if there are differences between the preview and the live version of a page, there might be some assets issues coming from the theme or even an optimization plugin.

If the preview display is the right one, I encourage you to reach out to the Astra theme support and discuss further steps.

I hope this helps!

• This reply was modified 4 years ago by Robert Ghetau.

Hi there,

Thank you for sharing! I have looked around and it doesn’t appear like the error message is coming from the core functionality of WooCommerce, but I’ve noticed you mentioned this:

The problem lies with Admins and other custom user roles,

While the error message makes more sense in this context, I encourage you to check with the plugin developers in charge of the user role modifications as this appears to be related to that.

I hope this helps!

Hi there

I looked into your site and it appears the page in question doesn’t display any products, but I looked for this one and this is what I saw:

https://monosnap.com/file/wVKOCQ3eQuoV89bMSRnr1E7XPZFFZt

I can also see you’re using the Kleanity theme which could affect how things are looking on the site. To test this theory, you can try and temporarily activate Storefront using the Healthcheck plugin or by creating a staging site.

I hope this helps!

Hi there,

It sounds like a false positive since you mentioned the orders are being created, however, I’m not able to find this message within the core.

I encourage you to run a conflict test to start and disable the CartFlows plugin and proceed with the other ones, except WooCommerce and switch to a core theme like Storefront to see if the error is going away:

https://docs.woocommerce.com/document/how-to-test-for-conflicts/

Before you start the process I recommend running this on a staging site to avoid changing the live one.

I hope this helps!

Hi there,

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Best wishes!