Robert

There is probably a cache plugin, server cache or full page cache, which is why your site is still serving the previous codes, and that is why you still see the loader. Clear all cache and then have a look again. ( Make sure that you have not only selected another value, but also saved the settings. )

And as for the blank page:
We make the social login via the Oauth2 protocol:
https://oauth.net/2/
this is a protocol based on back-and-forth redirection, and while your server is running the PHP codes, it is expected that a blank page may appear, and you can’t really do anything about it.
The only thing you could try is disabling the avatar storing in Nextend Social Login:
https://nextendweb.com/nextend-social-login-docs/global-settings-privacy/
Downloading and storing images is a slightly more resource-demanding process, so if you turn this off, it might speed things up a bit, but of course it doesn’t guarantee that you won’t see a blank page for a moment due to the reasons mentioned above.

Hi @tmora!

At the Global Settings -> General tab, with the “Redirect overlay” settings you can hide it:
https://nextendweb.com/nextend-social-login-docs/global-settings/#redirect-overlay
but we don’t really recommend the “No overlay” option, because if your server is slow, it may take time for the login to happen, and the elements would be clickable until then, for example, the user could navigate to another link, click the button repeatedly, etc.

This overlay and the elements in it give feedback to the user that something is happening. If you don’t like the design, you can easily customize it with custom CSS according to your taste, just like how you did with the social buttons, (which is something we do not recommend either, as providers have strict guidelines on button designs. If you modify the design of the buttons, you ultimately violate these guidelines, so it is possible that your App will be blocked in the future. If this is the case, remove the custom CSS that you used to override the styles) however, please note that we cannot provide support for custom coding and styling.

If you don’t like the text itself, you can modify the text using the language files (even the English text with a custom English language file):
https://nextendweb.com/nextend-social-login-docs/translation/#translation

Hi @xroox!

We too register just plain WordPress accounts. So we register accounts the exact same way as WordPress does when you sign up through the traditional email form. Nextend Social Login provides an extra login/signup option, but won’t take away from already existing features. So you can have a traditional sign up form, and Nextend Social Login buttons on the same page.

Additionally, if you have already registered with an email address, then use Nextend Social Login to sign in, and the email address of the WordPress account matches with the email address of the social media account, then we will log you in to this WordPress account, and link the social media account to this WordPress account as well.

If you want a custom login page, then please note that by default we only display our social login buttons on the default login page of WordPress, so if you want to show the login buttons elsewhere, you can use our shortcode:
https://nextendweb.com/nextend-social-login-docs/usage/

Yes, that is correct. If you preview a slider with no published slides in it, there isn’t much to show, as there are no published slides, so we just use this placeholder. The preview just shows a display of what you would see on the frontend if you were to publish the slider on a page. So if you want to see a slide there, make sure that the given slide is published.

Hi @tmora!

Changing the color or the size are already changes that some providers do not allow at all, as they have the exact guidelines for the color, font, font size, background color, paddings to be used. In case you really want to change the design and risk your app getting disabled, then for CSS you do not need to search for a folder, you just need to check the buttons on a page where they are published (by default on the /wp-login.php page we will display the buttons for the enabled providers), then write your custom CSS based on the selector of the button, and use the !important rule if needed. Also, please note that we are unable to provide support for custom coding and problems that are the result of such custom coding.

Note: On the Buttons tab you can change some parts of the HTML of the given provider’s button:
https://nextendweb.com/nextend-social-login-docs/buttons/
Or if you want, you could make custom HTML buttons as well, all you need to do is add our link around your HTML, as you can see on the Usage tab for each of the providers:
https://nextendweb.com/nextend-social-login-docs/usage/
In this case it is important to mention that these links will be hard-coded, so they will not track our endpoints, so if our endpoint URL changes (for example the /wp-login.php slug changes, or you configure the OAuth redirect uri proxy page), you will need to update the links manually as well.

Hi @claraelise!

I am not exactly sure what you mean under draft slider. Do you have a page where this is visible? We only display published slides/sliders, otherwise it shouldn’t even show up on the frontend. But for the image based layers, so like the Image layer:
https://smartslider.helpscoutdocs.com/article/1833-image-layer
Image area layer:
https://smartslider.helpscoutdocs.com/article/1849-image-area-layer
we show a placeholder image by default, which can be changed.

Perhaps you mean that for the thumbnail you see this placeholder? In which case it will be related to this:
https://smartslider.helpscoutdocs.com/article/2037-thumbnail-shows-different-image-from-the-slide

If neither of these would help, then please provide more information about the exact problem.

Hi @ali2xja!

If you could send a link to the page where the problem is visible, then we could probably tell what’s wrong exactly.

I find it possible that you either published the same slider twice:
https://smartslider.helpscoutdocs.com/article/1744-limitations#same-slider-used-twice-or-more-in-the-same-page
Or you have an optimization plugin that messes one up.

You can also get in touch with us here:
https://smartslider3.com/help/
if you do not want to publish a link to your website here.

Hi @sprintally!

We use the v13 version of the Graph API, but it will be deprecated soon (May 28, 2024), so we will update our codes accordingly by that time if needed.

In your case, you probably got the warning because here:
Facebook > App settings > Advanced > Upgrade API versions.
You have the v12 selected

For now you should select v13 or newer and it should work. Once we have updated our codes to the latest version, we will let you know. Also thanks for letting us know of this problem.

Hi @tmora!

I believe this error is because your Google App’s Publishing status is still in “Testing”. You should set this to “In production”. You can change this by going to the Google console:
https://console.developers.google.com/apis/
Make sure that the correct App is selected at the top, and then go to the “Oauth consent screen” menu on the left. There you will see the “Publishing status”.

Hi @mscsaharan!

The vertical align option of the Content layer decides where the layers should be in it:
https://www.youtube.com/watch?v=3PPtkRU7D74&t=339s&ab_channel=NEXTEND
so you could choose top align there.

If you would still have problems after this, please send us an export of your slider:
https://smartslider.helpscoutdocs.com/article/1728-export-import-slider
via our contact form:
https://smartslider3.com/contact-us/support/?topic=Editing&editing-group=Editing

Hi @jamesrblack!

By default Nextend Social Login inherits the WordPress – Membership settings ( WordPress admin menu side bar > Settings > General > Membership – Anyone can register )
This means if you have that setting disabled, the registration won’t be enabled with Nextend Social Login either. So in this case, since users are added manually, I would recommend disabling this default WordPress membership option, and that way, only those users will be able to connect with the social login who:

• either have manually linked a social media account to their WordPress account (this can be done by default on the edit profile page with the Link/Unlink buttons, which can be shown anywhere with our shortcode as well – [nextend_social_login link=”1″ unlink=”1″])
• or if the email address of the social media account matches with a WordPress account’s set email address, then we will log the user into this WordPress account – so if you disabled the registration, and someone uses Google to sign in, and that Google email address matches with a WordPress account’s email address, we will log the user in.

As a note: We also have our own membership option, which you can access at the Global Settings General tab:
https://nextendweb.com/nextend-social-login-docs/global-settings/
And you can set the “Membership” to “Disabled”. This will always disable registration with Nextend Social Login, even if it is enabled in WordPress.

Hi @devworlds!

This usually happens when you do not have any providers configured.
So make sure that you have configured at least one provider according to the getting started guide for the given provider.

Hi @wonderwooman!

This issue usually happens when the system requirements are not met:
https://smartslider.helpscoutdocs.com/article/1944-smart-slider-3s-menu-is-missing#system-requirement-does-not-match
Do you see any error messages at the top?

Hello @engrrajonahmed!

Well, I use Gravity Forms and add-ons for registration purposes because it’s a little bit complicated to create a registration form using your plugin.
By default we show the social login buttons on the default WordPress login page (/wp-login.php). If you have a customized form, in that case you can use the shortcode of our buttons:
https://nextendweb.com/nextend-social-login-docs/usage/
To publish them where you need them.

However, I want to allow my users to connect their social accounts with our website for easy login. But we don’t want them to register using social IDs.
If I understand correctly, you do not want people to be able to register with Nextend Social Login, and only be able to use it as a login option who have already joined, correct?
If that is the case, then by default we inherit the default WordPress membership setting, but we also have our own Membership option on the General tab in the Global settings:
https://nextendweb.com/nextend-social-login-docs/global-settings/
Here you will find the “Membership” option, which you can set to “Disabled”. Like this only those users can log in with the social accounts who match any of the following criteria:

1. The social profile’s email address is already used as the email address of any WordPress user
2. The user already linked their social media account at their profile (already connected users can use the link button, by default on the profile edit page, to link a social media account to their WordPress account)

So, in that case, I need an appropriate hook that your plugin fires while a user tries to log in.
Please note that we cannot provide support for custom coding, but in the developer docs:
https://nextendweb.com/nextend-social-login-docs/backend-developer/
You can find actions and filters to override different behaviours of the plugin. You can also take a look at this example:
https://nextendweb.com/nextend-social-login-docs/backend-developer/#prevent-registration
This example won’t allow registration with certain email domains (in the example Google), but you could use this as the base for your custom code to check the email.

Based on that message you do have the Pro version, as in the Free there is no such message. And there the license doesn’t need to be activated either for plugin updates, as it is getting updated from the official plugin repository.

So if you are trying to use the Free version, then make sure the Pro does not exist on your website.

In this case, if the update is not working, what you could do is remove the plugin (don’t worry, your slider will stay), and install it from the plugin repository. However, if you are using an old version of the plugin, then between the latest version and the older versions, there are significant differences:
https://smartslider.helpscoutdocs.com/article/2028-sliders-look-different-after-the-3-5-update
So what I would recommend is to first update/install on a staging site, so you can see if there were any big changes or not. And in the meantime you could fix the problems.

• This reply was modified 1 year, 1 month ago by Robert.