Robert

Hi @alceomazza!

This AssetInjector.php file is used to add our CSS and JS files to the source of the page. For this we use output buffering, for which it is important when it is opened and closed, otherwise an error is created. So if there is a PHP error somewhere, that closes the output buffer sooner then expected.

If there is an error already on the page, our code could also result in this.
You should use the Health Check & Troubleshooting plugin, as you see here:
https://smartslider.helpscoutdocs.com/article/2006-how-to-use-health-check-troubleshooting-plugin
And check if you still see the same issue with only Smart Slider enabled with your theme, and no other plugins.
If you do, then please contact us here:
https://smartslider3.com/help/
and we’ll give you further instructions.

Hi @centoasa

If you would have a question as a Pro user in the future, then please contact us through our support form instead:
https://nextendweb.com/contact-us/nextend-social-login-support/
as on this forum we can only provide support for the Free version due to the forum guidelines:
https://www.ads-software.com/support/guidelines/#do-not-post-about-commercial-products

But in this case, since your question does not depend on the version you are using, I can answer here this time.

Google reCaptcha has nothing to do with the social login, since in the case of a social login, registration and authentication is done with the data received from the provider, which already verifies the user’s indetity.
The captcha is more important in the case of the traditional forms to prevent bad actors from having an easy time joining.

Hi @tazcrzy

Please note that we cannot provide support for commercial products, including the Pro version, on this forum due to the forum guidelines:
https://www.ads-software.com/support/guidelines/#do-not-post-about-commercial-products
So please rather contact us here:
https://smartslider3.com/help/
And we’ll help you getting this license problem sorted.
Also, thanks for the feedback on the broken link.

Hi @hkpresent!

We do not really have an option for this, but with a simple CSS code you can add your custom styles. Please note that we cannot provide support for custom coding and styling, but here is an example:

.nsl-container.nsl-container-block > h2 {
      color: red !important;
}

Like I mentioned, this is just an example, so if you need other styles, or the selector needs to be modified, that has to be achieved by you.

• This reply was modified 1 year, 1 month ago by Robert.

Hi @hazelly93!

It looks like that this WP External Links plugin works in a way that after a page save it tries to make a modification on the contents/codes, but it messes up something for us, and the page can’t be saved. I recommend going to the settings of the WP External Links plugin -> Exceptions tab -> Disable “Apply settings on: All contents (the whole page)” setting, and then leave the 3 other options, “Post content”, “Comments” and”All widgets” enabled. This way our WordPress blocks remain untouched, and where they need to run these codes (mostly on the post content), they can still do so. Like this the page can be saved. If you need the “All contents” setting, then I would recommend getting in touch with the developers of that plugin, and ask them to resolve the error they create.

In this case I recommend contacting your CDN host and ask them why images do not get uploaded to them, and they should be able to fix this problem for you.

Hi @ashishseo18!

It is probably related to your CDN settings, because of which your images do not get uploaded to the CDN. This image:
https://aain.1stwebdesigns.net/wp-content/uploads/slider/cache/345895bea436f779870c661b60f5966b/breatheasy-banner-1.jpg
exists on your server, but this same image does not exist on the CDN:
https://absolutearomasin-13bf0.kxcdn.com/wp-content/uploads/slider/cache/345895bea436f779870c661b60f5966b/breatheasy-banner-1.jpg

You can view the error messages by going to your website:
https://aain.1stwebdesigns.net/
Press F12 -> go to the Console tab -> refresh the page -> e.g. in Chrome you will see “Failed to load resource: the server responded with a status of 404 ()” errors pointing to your images.

First, you can try generating the images again. In our code this can happen at the “Clear cache” option:
https://smartslider.helpscoutdocs.com/article/1783-general#clear-cache
enable the “Delete resized image cache” option and press the “Clear cache” button. Like this your images will be deleted. Then go to the page where the slider is:
https://aain.1stwebdesigns.net/
doing so will generate the images again.

If this wouldn’t help, then I recommend checking the CDN settings, or contact your CDN host, and ask them about this, so why the images aren’t getting uploaded to them.

Hi @simonvinder!

You can try publishing the slider with the iframe shortcode:
https://smartslider.helpscoutdocs.com/article/1720-publishing-on-wordpress#iframe
This loads the slider into an iframe with all the necessary codes and usually works with Ajax. But as you read, we don’t support Ajax loading, so from our side we can only advise this iframe loading solution.

Hi @ika2525!

Do you mean you want to show the Line social login on a specific page? Or have Line login as the only social login option? If you want only the Line login as an available login option, then you just need to make sure to disable all other providers on our backend. If you mean that you want only the Line provider on a specific page, then for that you can use the shortcode with the provider parameter, like this:

[nextend_social_login provider="line"]

As for disabling the login for other accounts:
What you could do is to set our Membership option to Disabled on the Global Settings -> General tab:
https://nextendweb.com/nextend-social-login-docs/global-settings/
Then, you can log in manually to your WordPress account, and you can manually link the Line account to your WordPress account. By default you will find the Link button on the profile page, but you can publish these anywhere with a shortcode like this:

[nextend_social_login link="1" unlink="1"]

Or if you have already registered with the Line provider before disabling it, then you will be able to use the Line social login button to log in. But if you disable the registration/membership, other users won’t be able to sign up to your website, so they can only log in to your website using Line if they either linked their Line account to their WordPress account manually, or they have registered previously with the same email.

Edit: The Line provider is only available with the Pro Addon, and we cannot provide support for commercial products here, including the Pro Addon and its specific features due to the forum guidelines, so if you have further issues or questions regarding the Line provider, please rather contact us through our ticket system:
https://nextendweb.com/contact-us/nextend-social-login-support/

• This reply was modified 1 year, 2 months ago by Robert.

Hi @rfael!

This is often caused by either object cache or varnish. Do you have either of them? You can find the object cache in the Drop Ins / Must Use plugins, and Varnish typically on the backend of your host ( cPanel / WHM ).

Additionally, please enable debug mode on the Global Settings:
https://nextendweb.com/nextend-social-login-docs/global-settings/
Then try the verification again, and see if the popup shows any errors.

Hi @daveporter!

The difference between the fade and crossfade animations is that in case of fade, the next background image will be displayed over the current one, whereas for the crossfade, the first fades out while the next fades in. By default the background of the slider is transparent, and if you have a light background behind the slider and you are fading a light image, then you will not see that effect very well compared to a darker image.

The duration and the easing are related to the main animation:
https://smartslider.helpscoutdocs.com/article/1779-slider-settings-animations
but if you have these on default, then these have not been changed since their release, so there isn’t much to set here. You could try using a more optimized image as well, perhaps the issue is that you have too big of an image and the browser doesn’t have enough memory to handle the switch.

That usually happens when the “User Type” is set to “Internal” in your Google App. Internal apps can only be used by members of the organization, so others won’t be able to use it. So make sure that the User Type is set to “External”.

Hi @skumar1st!

The registration notification is sent by WordPress itself and not Nextend Social Login. So all we do is whenever someone registers with Nextend Social Login is that we notify WordPress to send its notifications. In the Pro Addon we have an option for this (Registration notification sent to) to set who gets this notification, but please note that we cannot provide support for commercial products on this forum due to the forum guidelines, so if you want to know more about this feature, or other Pro features for that matter, please rather contact us here:
https://nextendweb.com/contact-us/nextend-social-login-support/

But from our end, there is no option to customize this email, so if you want to customize or disable it, you could do so with a custom plugin, like Better Notifications for WP:
https://www.ads-software.com/plugins/bnfw/
or you could make your own solution if you prefer that, but please note that we cannot help with custom coding.

No problem!

Here is how our login/register flow works:
If you log in with a social media that has the same email address as the email address of a WordPress user, then we will log you in to this WordPress account. Otherwise a new account will be created from the data returned by the provider.

If you make that change, users that have “banned” emails will still be able to log in to those accounts on your website, but if you delete them manually they will need to create a new account as well. And of course the registration code would prevent them from registering. Making this limitation for login as well does not make much sense, since at the point you could just delete the accounts with banned emails as they wouldn’t be able to log in anyway.

Hi @zahid88!

The problem on your website is caused by a firewall ( probably ModSecurity ) that blocks requests when they contain certain strings, more specifically “.profile”:
https://nextendweb.com/nextend-social-login-docs/google-403-and-404-errors/
With ModSecurity this is actually a very common problem, as they have this string on their black list, however one of the scopes that Google uses:
https://www.googleapis.com/auth/userinfo.profile
also contains that “.profile” string, which means the OAuth requests of Google will be blocked.

You can actually reproduce this problem easily, even without Nextend Social Login. You just need to open the /wp-login.php page with the .profile string appearing in a GET parameter’s value:

• https://caboverdeplaza.com/wp-login.php?test=.profile

The page will be blocked and will return a (403) forbidden error. But if you make it no longer contain the blacklisted “.profile” string, e.g. you remove the last “e” character:

• https://caboverdeplaza.com/wp-login.php?test=.profil

that will load the /wp-login.php page just fine.

So to fix the problem, you should get in touch with your host and ask them to disable the rule that causes the problem. They have an error log that contains all kinds of error messages, including the ones triggered by the firewall. And that should contain the rule ID that causes this error. Once that rule is removed, the problem will no longer occur.