robinkholland

Hi Adam,

Many thanks for your reply, but I did this. I had all 3 settings in test mode and still Stripe was charging live payments.

Thanks for your reply. I have now tried the online help chat with Bluehost and had 4 different people tell me they fixed it, but it’s still not working! I even sent across the list you sent. Any other ways to fix this? TIA

Ah, I understand now. Thanks for your help

I did that earlier today. I disabled sumo pop-up, and then tried subscribing on the jetpack form with 2 different emails. I only just now restarted the sumo pop-up. I will disable it again now, though.

Thanks for your reply. It seems people are not getting a subscription email. Here’s my website: https://busyknees.co.uk/

It seems to be working now, thanks.

Yes, it is still happening. I cleared my cache and cookies yesterday, and the slideshow came back. However, it is gone again today.

Will this also be a problem for visitors to my site? Maybe I need to just get rid of the slideshow?

• This reply was modified 4 years, 5 months ago by robinkholland.

I believe I have submitted the form with my site health.

Yes, it is on the desktop version. Although, I just now tried my site on my phone and it worked ok. When I tried opening the site on my desktop version in an incognito tab, it also worked.

Thanks

@luckynasan I have been using the Ecosia app on my phone.

But unfotunately, the slideshow has now disappeared in Chrome.

I’ve realised this is only happening when I use Ecosia browser. My site seems to be working ok on Chrome, firefox, Duck duck go, and microsoft edge. So, it’s probably ok, not many people use Ecosia.

The slideshow disappeared when I activated Site Kit, but it’s also blank now that the I’ve completed the set up process. I now just have a big, blank space where the slideshow should be.

I’m using Astra theme with Jetpack – which is what creates the slideshow. If I disable Jetpack, the pictures reappear next to each other (where the slideshow should be). If I disable Site Kit, the slideshow works.

Thanks