robotninja

Hi @beddoadmin thanks for the review. Please feel free to contact us direct if you have any questions or more feedback or if you need changes to help with a custom store.

• This reply was modified 6 years, 11 months ago by robotninja.

Hi @evolinestore thanks so much for taking the time to leave some feedback.

> Fist it would not even activate when total cache was active.

The caching plugin is stripping out both the standard REST API link headers and elements that we use for API discovery (https://developer.www.ads-software.com/rest-api/using-the-rest-api/discovery/). We’re investigating adding a manual method to allow customers a more advanced (and cumbersome) way to tell us what the store API endpoint, add security keys etc. but unfortunately we don’t have that available at the moment.

> It comes up with 2x failed; shopping page would not load… This is the homepage and working just fine.

We’d have to investigate more for your specific store (I’ll be sure to have a look this week) – as mentioned on your support ticket its possible the selectors we are checking for would just need to be tweaked. Sometime it takes an extra step to make sure robot ninja is looking for the right things. WooCommerce stores can be quite customised and come in many different configurations.

> Second it cannot find any valid payment methods, there are 3 active and working methods.

I’ve had a look at your site and the gateways you use are unfortunately ones we don’t support at the moment. It’s not ideal but we don’t/can’t support every single payment gateway that there is available for WooCommerce – we are working towards more support – but it is going to take time.

Again I really appreciate you’ve taken the time to let us know your thoughts.

Hi Billy,

Apologies for the slow reply – totally missed this. Can you send an email to our support @ address please?

~ Jason