robwhitaker1

Hi George, thanks for your prompt response.

I can confirm that this bypasses the error above. I am however receiving a different message – “Unable to connect to Dynamics 365: Argument 1 passed to DOMDocument::importNode() must be an instance of DOMNode, null given.”

Are you able to offer any suggestions based on the above error?

I’ve had another looks through the docs and the support forum, I can’t see a reference this message anywhere else.

Your help is much appreciated,

Rob

Any news on this? We’re having this issue also. Thanks

Hi Oliver, thanks for getting back to me.

Yes, that seems to be the issue – from memory the one time it has happened to me I was returned to the checkout page and had to press a ‘place order’ button.

Skip final review is checked, and terms and conditions page isnt set in woocommerce (I couldnt finds any T&C settings within the plugin settings so assume this is the option you mean?)

I don’t know how I would tell by which means the customer accessed the gateway; smart buttons or in the list of gateways. I have just run some real world tests and I cant reproduce the issue by checking out as a guest or using an account, by accessing it either way.

I may have to wait for this to happen again and hope that the next instance can give me some more insight into exactly how they produced the issue.

Thanks for your help, I’ll be in touch if I can offer an more info

Just to update on how I fixed this-

I don’t know by what magic… but by renaming my root folder & creating a fresh one, copying my website files into there, and clearing my cache, my test site now works fine with no redirection to the live URL?!

I’d be very interested to know if anybody had any ideas as to what the problem was based on this anyway.

Happy Days

Rob

Hi Thomas, thanks for the reply.

As above, I can confirm I have already added these two lines to the wp-config and changed the entries in the database.

Any other suggestions? Never had this problem before!

Thanks!