rocketrobin

I’m going to try your other captcha plugin!

Hi Mike – Thanks. If it helps, here is my System Status: No caching plugin. Dedicated server and IP at Bluehost. Secure HTTPS. I really want to get to the bottom of this so I can re-activate SI Captcha…

### WordPress Environment ###

Home URL: https://www.rocketrobin.ca
Site URL: https://www.rocketrobin.ca
WC Version: 3.0.3
Log Directory Writable: ?
WP Version: 4.7.3
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US

### Server Environment ###

Server Info: Apache
PHP Version: 5.6.29
PHP Post Max Size: 64 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.24.0
OpenSSL/1.0.0

SUHOSIN Installed: –
MySQL Version: 5.6.32
Max Upload Size: 64 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.0.3
WC Database Prefix: wp_
woocommerce_sessions: ?
woocommerce_api_keys: ?
woocommerce_attribute_taxonomies: ?
woocommerce_downloadable_product_permissions: ?
woocommerce_order_items: ?
woocommerce_order_itemmeta: ?
woocommerce_tax_rates: ?
woocommerce_tax_rate_locations: ?
woocommerce_shipping_zones: ?
woocommerce_shipping_zone_locations: ?
woocommerce_shipping_zone_methods: ?
woocommerce_payment_tokens: ?
woocommerce_payment_tokenmeta: ?
MaxMind GeoIP Database: ?

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (46) ###

Admin Bar & Dashboard Control: by Author: Agbonghama Collins (W3Guy LLC) – 1.0.3
Advanced Code Editor: by BaInternet – 2.2.7
BackWPup: by Inpsyde GmbH – 3.3.7
Canadian Nutrition Facts Label: by Dandelion Web Design Inc. – 2.0
Clicky Analytics: by Alin Marcu – 1.4.7
Custom Related Products for WooCommerce: by Scott Nelle – 1.3
Exclude Pages from Navigation: by Simon Wheatley – 1.92
MailChimp for WordPress: by ibericode – 4.1.1
Meta Slider: by Matcha Labs – 3.5
Ninja Forms: by The WP Ninjas – 3.0.34
Postman SMTP: by Jason Hendriks – 1.7.2
Search By SKU - for Woocommerce: by Matthew Lawson – 0.6.1
Tawk.to Live Chat: by Tawkto – 0.2.5
WooCommerce Dynamic Pricing & Discounts: by RightPress – 1.1.2
Order Weight for WooCommerce: by We Up North – 0.3.5
WooCommerce Advanced Free Shipping: by Jeroen Sormani – 1.1.0
WooCommerce Bulk Discount: by Rene Puchinger – 2.4.5
WooCommerce Bulk Stock Management: by WooThemes – 2.2.1 – 2.2.7 is available
WooCommerce Cost of Goods: by WooThemes / SkyVerge – 2.2.0 – 2.3.1 is available
WooCommerce Print Invoice & Delivery Note: by Triggvy Gunderson – 4.1.5
WooCommerce Stripe Gateway: by WooCommerce – 3.1.7
Woocommerce Gift Wrapper: by Little Package – 2.0.1
Google Address Autocomplete for WooCommerce: by MB Création – 2.3.1
WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 1.6.5
WooCommerce Product Add-ons: by WooThemes – 2.7.3 – 2.8.1 is available
WooCommerce Sequential Order Numbers: by SkyVerge – 1.8.1
WooCommerce Shipment Tracking: by WooThemes – 1.4.4 – 1.6.4 is available
WooCommerce Canada Post Shipping: by WooCommerce – 2.5.1
WooCommerce Smart Coupons: by WooThemes – 3.1.1 – 3.3.0 is available
WooCommerce Sold Out Products: by Gerhard Potgieter – 1.0.4
WooCommerce: by Automattic – 3.0.3
WooCommerce Helper: by WooCommerce – 1.7.2 – Network enabled
Wordfence Security: by Wordfence – 6.3.6
Yoast SEO: by Team Yoast – 4.6
WP Mail Logging: by Christian Z?ller – 1.8.0
WP Rollback: by WordImpress – 1.4
YITH WooCommerce Advanced Reviews Premium: by YITHEMES – 1.3.9
YITH WooCommerce Ajax Search: by YITHEMES – 1.5.2
YITH WooCommerce Cart Messages Premium: by YITHEMES – 1.1.7
YITH WooCommerce Checkout Manager: by YITHEMES – 1.0.4
YITH WooCommerce Color and Label Variations Premium: by YITHEMES – 1.1.0
YITH WooCommerce Gift Cards Premium: by YITHEMES – 1.4.0
YITH WooCommerce Order Tracking Premium: by YITHEMES – 1.2.52
YITH WooCommerce Points and Rewards Premium: by YITHEMES – 1.2.2
YITH WooCommerce Questions and Answers Premium: by YITHEMES – 1.1.18
YITH WooCommerce Wishlist: by YITHEMES – 2.1.0

### Settings ###

API Enabled: ?
Force SSL: ?
Currency: CAD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: bundle (bundle)
composite (composite)
external (external)
gift-card (gift-card)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

### WC Pages ###

Shop base: #5 - /shop/
Cart: #6 - /cart/
Checkout: #7 - /checkout/
My account: #9 - /my-account/

### Theme ###

Name: Flatsome Child
Version: 3.3.2.1491830177
Author URL: https://www.uxthemes.com/
Child Theme: ?
Parent Theme Name: Flatsome
Parent Theme Version: 3.3.2
Parent Theme Author URL: https://www.uxthemes.com/
WooCommerce Support: ?

### Templates ###

Overrides: flatsome/woocommerce/archive-product.php
flatsome/woocommerce/cart/cart-empty.php
flatsome/woocommerce/cart/cart.php version 3.0.0 is out of date. The core version is 3.0.3
flatsome/woocommerce/checkout/form-checkout.php
flatsome/woocommerce/checkout/form-coupon.php
flatsome/woocommerce/checkout/thankyou.php
flatsome/woocommerce/content-product.php
flatsome/woocommerce/content-product_cat.php
flatsome/woocommerce/content-single-product.php version 1.6.4 is out of date. The core version is 3.0.0
flatsome/woocommerce/global/breadcrumb.php
flatsome/woocommerce/global/quantity-input.php
flatsome/woocommerce/global/wrapper-end.php
flatsome/woocommerce/global/wrapper-start.php
flatsome/woocommerce/loop/loop-end.php
flatsome/woocommerce/loop/loop-start.php
flatsome/woocommerce/loop/orderby.php
flatsome/woocommerce/loop/pagination.php
flatsome/woocommerce/loop/result-count.php
flatsome/woocommerce/loop/sale-flash.php
flatsome/woocommerce/myaccount/form-login.php
flatsome/woocommerce/myaccount/navigation.php
flatsome/woocommerce/notices/error.php
flatsome/woocommerce/notices/notice.php
flatsome/woocommerce/notices/success.php
flatsome/woocommerce/product-searchform.php
flatsome/woocommerce/single-product/photoswipe.php
flatsome/woocommerce/single-product/price.php
flatsome/woocommerce/single-product/product-image.php version 3.0.0 is out of date. The core version is 3.0.2
flatsome/woocommerce/single-product/product-thumbnails.php version 3.0.0 is out of date. The core version is 3.0.2
flatsome/woocommerce/single-product/related.php
flatsome/woocommerce/single-product/review.php
flatsome/woocommerce/single-product/sale-flash.php
flatsome/woocommerce/single-product/share.php
flatsome/woocommerce/single-product/short-description.php
flatsome/woocommerce/single-product/tabs/tabs.php
flatsome/woocommerce/single-product/title.php
flatsome/woocommerce/single-product/up-sells.php
flatsome/woocommerce/single-product-reviews.php
flatsome/woocommerce/single-product.php

Outdated Templates: ?Learn how to update

I just received a bunch of huge orders since deactivating a few minutes ago! Sorry, brother, I think this plugin was the issue. But I don’t want the spam-bots either… hmmm, back to the drawing board… play with some settings maybe…

Hello and thanks. My website is https://www.rocketrobin.ca. The plugin is very useful and looks good, except for this. I appreciate it is free and so I appreciate your help. Not sure if there is anything you would find. Let’s see if I get any negative customer feedback now that it is disabled.

I wanted to point out that I did notice from Wordfence (another plugin) that the spambots were virtually eliminated, so that is awesome, but the issue with the checkout page is a sticking point and forced me to disable the plugin, unfortunately. Too bad. Is there a known issue, or is this a new one? Basically, the problem is that if a customer forgot their password, they would try to change to a new one by resetting, but the captcha somehow prevented that. Maybe that’s normal, I don’t know?

Thanks. It looks like the ‘rand’ function works only if I am not logged in as administrator, but you are correct, it is not reliable enough. Unfortunately, I need to use it. I am using flatsome theme with UX builder which allows me to set the options to random separately as well.

Anyways, the problem with the emails seems okay for now, but a customer alerted me to yet a new problem. Dynamic Pricing plugin. It seems that they are not seeing their cart or checkout discount with minimum order. I checked all settings and logged them out of all locations, cleared transients, so we shall see what happens…

So, as you can see, my website is running well again: https://www.rocketrobin.ca …

Actually, I just noticed another issue: even though the output featured products and recent products are set to ‘rand’, the same products appear on every machine I have looked at today. There is no randomization happening. So, that function is not working correctly. Oh boy.

So, as you can see, my website is running well again: https://www.rocketrobin.ca … I cleaned up and deleted unused plugins and did not reactivate a couple I thought may be the culprit(s) because I did not want to have to start all over again.
However, I noticed another problem now. New order emails will not stop being sent! About 10 per minute! OMG. I had to shut down Postman SMTP immediately and YITH PDF Invoice (since someone pointed out that it conflicted with the wp_tmail function in wordpress (this plugin wasn’t working anyway after the woocommerce upgrade to 3.01 and I’ll have to find another fancy pdf invoice plugin).

New order emails have stopped for now fortunately… So what do you suggest now? I believe that as of WooCommerce 3.0.0, a delayed CRON event is used to send emails? This certainly has the potential to be a pain for me. Probably need a fix for this. Because I really need Postman SMTP.

Done. Website appears to be unaffected as theory would predict and as you said, modifying shortcodes should not deactivate plugin. Now, will reactivate all plugins one by one…

I have now reactivated only the woocommerce plugin (and a couple of others related to having orders come in since a customer just phoned me and was wondering what was happening to the website)… I will now attempt to change the woocommerce shortcodes php file to output featured products and recent products as ‘rand’ instead of by ‘date’ in the orderby line. Let’s see what happens…

It was never an issue before. But for sure, this is what caused the problem. I put it back to ‘date’ and it did not revert back. I will have to deactivate all plugins again and reactivate one by one.

Re-activated all plugins one by one and no issues found. This means that there was something wrong with the 3.0 release, which I had upgraded to 3.01 before re activating all plugins. The 3.0 release had some fatal flaw which was not compatible with the plugins I had. It appears that the 3.01 upgrade ‘fixed’ whatever that issue was. I’m sure Automattic/Woo knows what that was… please enlighten us at least, so the 8.5 hours I wasted was not in vain, how you will avoid this happening in the future. Thanks.

i deactivated all plugins using FTP by renaming the plugins folder, then changing it back to ‘plugins’ … so far so good. Now, reactivated woocommerce, and finally able to do the wc db update.

The YITH woocommerce plugins don’t even show up on the list of installed plusgins such that I can deactivate them!

Fatal error: Cannot redeclare wc_get_template_html() (previously declared in /home1/rocketr6/public_html/wp-content/plugins/yith-woocommerce-review-reminder/init.php:234) in /home1/rocketr6/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php on line 218