roddeo

Hi Nate

Thanks for getting back to me. I haven’t made any customizations to the WC thankyou page. It seems really odd that it was working just fine since June last year and then all of a sudden stopped working on 29 Jan. This made me wonder if there was perhaps a plugin incompatibility issue or possibly something to do with caching. Any pointers you can provide to help me get the plugin back up and running gratefully received.

Kind Regards

roddeo

Hi Tomi – apologies, one other issue I have just noticed. For variable products the ecomm_prodid variable seems to grab the group id rather than the individual variation id. This is causing another matching issue with the FB catalogue which is organised by variation id. Is there another product id in the DataLayer or is it possible to add one that pulls the variation id?

Thanks

Roddy

Hi Thomas

I’m still having problems trying to update to 1.4 – getting the same error message: Update Failed: The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions.

I spoke to my hosting provider. They reset all the permissions and asked me to try again but still no joy – so they suggested I get back in touch with you. Appreciate any other ideas you can provide. I’m not experiencing the same problem with any other plugins.

Kind Regards,

Roddy

Hi – no, that refund line is not showing up on the invoice. The refund amount is showing up as a separate line on the order in wp-admin but not appearing on the invoice.

Great, thanks – will give that a try.

Sorry – my site is in maintenance mode right now so I can’t provide a link. If anyone could provide me with some pointers for changes I can make in custom CSS that would be great. Thanks in advance for any help you can provide.