rogerpearce

OK Thanks

Hi. Yes, that was my reaction. Thanks for the advice. Best wishes.

Hi. Many thanks again for rapid and helpful reply. I isolated two records which are consistently failing in the csv upload. I ran an import file containing just those two records. There are two entries in the log saying:
[02/26/21 9:54am UTC]
Participants_Db::process_form storing record:
[02/26/21 9:54am UTC]
but no other clues as to the error.

The log also has numerous other entries which suggest there’s a conflict with the rest of the site, for example:
[02/26/21 9:54am UTC]
Function create_function() is deprecated
in /var/www/public_html/wp-content/plugins/srs/srs.php on line 38

and

Non-static method OLWPT_FEAT_Factory::addType() should not be called statically
in /var/www/public_html/wp-content/themes/ol-wp-theme/com/feature/cls/OLWPT_Feature.php on line 282

and

[02/26/21 9:54am UTC]
Declaration of SRS_wtax::get_info($book, $item) should be compatible with SRS_olb::get_info($book, $item = NULL)
in /var/www/public_html/wp-content/plugins/srs/cls/SRS_olb.php on line 971

There are lots of these entries. But this doesn’t explain why it’s just these two records which are consistently failing. (For the record, I can create both of them manually).

I’m at the limit of my understanding here. Am I right that it’s a conflict? Should I follow this up with my site host?

Best wishes

Hooray. That works (mostly). Can you advise as to the likely cause of
“x records skipped due to errors”? Many thanks again.

I meant the source file. Replacing the commas in the csv file wuld be a bit counter-productive!

Many thanks. And thanks for the swift response. I’ll have to get creative and replace all the quotation marks, commas etc in the csv file with HTML codes, then try again.