Forum Replies Created

Viewing 15 replies - 31 through 45 (of 339 total)
  • Rohit

    (@rohitkc32)

    Hi @havidz,

    Thanks for writing us.

    It is great to know that you love the ColorMag theme.

    Regarding your first problem: when importing demo, will generate many thousands page that not important.
    After importing a demo site, the theme doesn’t generate thousands of pages; it only creates some category pages and extra pages, which are merely 10-15 pages. If you are importing multiple demos, then the pages will be duplicated, so before importing any other demo make sure to reset your site.

    now: suddenly the grid style or list style from elementor widget, showing article by category we have choose, but randomly, not from newest and so on, please fix the bug, make the order of article is good, not random
    Regarding this issue, the order of posts is not random, it displays newest to oldest, you can test it in your environment, if you find any issues with it kindly share the screenshot so we can investigate the issue.


    then : my student installing wp and using colormag theme for news, as i explain to him before, than… he is cannot configure the header, the primary header (categories cant be clicked, cannot changing border color of menu, and etc)


    Regarding this issue, could you kindly share the screenshot so we can provide the appropriate support? Also, we have replicated the color and typography issue on our theme; it is related to the Classic Widget plugin. You can temporarily disable the plugin for now, and we are in the process of releasing a new update with the compatibility of the Classic Widget plugin.

    I hope this information are helpful to you. Let us know if you need any more information, and I will get back to you.
    Regards!

    Rohit

    (@rohitkc32)

    Hi @oxxyfx,

    Can you please try adding the header media again, and clear your site’s cache afterwards?

    Let me know if it helps or not, and I will get back to you.
    Regards!

    Rohit

    (@rohitkc32)

    Hi @oxxyfx,

    Since you are using an outdated version of ColorMag, and also have some customization code using child theme, we need to look into your child theme closely. As, we have made significant changes since version 2.1.8 and the issue might be releated to child theme.

    Please switch to parent theme and update it and see if you face the same issue or not.

    If you face the same issue, I suggest you contact us via: https://themegrill.com/support/ here and share your child theme, and we will reply you here.

    Regards!

    Rohit

    (@rohitkc32)

    Hi @chrisatx,

    Thanks for reaching us.

    We apologize for the dealyed response.

    You can set the line height to 1.25 to the paragraph section. Here is the screenshot for your reference:
    https://prnt.sc/7OUIGgFlwAuv

    However, there seems to be a small bug, you can’t directly enter 1.25, you need to enter 125 and then move between the number and enter the decimal, it is an unusual issue, and I have forwarded this issue to our development team.

    I hope this information helps you and also hope that you will also consider chaning your reveiw to make it 5 star.

    Let me know if you need any more information and I will get back to you.
    Regards!

    Rohit

    (@rohitkc32)

    Hi @douglasvr7,

    Thanks for writing us.

    You can apply the following CSS to change the color of the social media icon of Facebook:
    .social-links .fa-facebook{
    color: #000;
    }

    You can similarly target another social icon by inspecting the elements and creating your own custom CSS, you can follow the steps as suggested here to create your own CSS by inspecting:
    https://docs.themegrill.com/docs/creating-your-own-custom-css-via-inspect-element/

    Let me know if it helps or not, and I will get back to you.
    Regards!

    Rohit

    (@rohitkc32)

    Hi @adampembs,

    Thanks for writing us.

    To hide the header image from your site except for the homepage, please apply the following CSS:

    /* Hide the header image on all pages */
    .wp-custom-header {
    display: none;
    }
    /* Show the header image only on the homepage */
    .home .wp-custom-header {
    display: block;
    }

    To keep your site title in one line, please apply the following CSS:
    .cm-header-col-1{
    flex-basis: auto;
    }

    Let us know if it works or not, and I will get back to you.
    Regards!

    Rohit

    (@rohitkc32)

    Hi @nbowwp,

    Thanks for reaching us.

    Could you please clarify as what you mean by venues, since colormag didn’t have venues previously. It could be coming from a different plugin.
    Please share your site URL and the error message you are seeing so we can investigate the issue.

    Regards!

    Rohit

    (@rohitkc32)

    Glad to could help you. I hope you’ve been enjoying our product/service! We value your opinion and would appreciate it if you could take a few minutes to leave a review of your experience.

    For this, Please click on this link: https://www.ads-software.com/support/theme/colormag/reviews/?filter=5 and share your thoughts about our support and the theme.

    Your feedback helps us improve our product/service and lets others know what to expect when they choose us. Looking forward to hearing your thoughts!

    Regards

    Rohit

    (@rohitkc32)

    Hi @nickpapag,

    Thanks for reporting the issue,

    We have also replicated it on our end, and we will release an update very soon with the fix.

    Also, the header footer builder for now can be ignored. However, it will be mandatory on our upcoming updates, so I suggest you get used to working with header builder, as it makes creating header’s and footer’s more easy with the drag & drop feature of the builder.

    I hope this information helps.
    Warm Regards!

    Rohit

    (@rohitkc32)

    Hi @ullie ,

    We apologize for any inconvenience.

    Since you are using the Child theme, we will need to look into the changes you have made to it. Since this is a public platform, sharing your child theme here is not suggested.

    I suggest you contact us here: https://zakratheme.com/ and share the child theme with us. Also create a new topic in our support Thread and we will reply you there.

    Regards!


    Rohit

    (@rohitkc32)

    Hi @douglasivanauskas,

    Thanks for reaching us.

    The issue is related to facebook API, there are some changes on their end which is why it is not working on WordPress Installtion.

    Once, it is fixed on their end, it will work as expected.

    Regards!

    Rohit

    (@rohitkc32)

    Hi @jessica1418,

    Thanks for reaching us.

    If you want to add the logo in the middle of menu items, as shown in the screenshot: https://prnt.sc/fon4VgJYbPoZ

    You can enable the Header builder option from the latest version of Zakra. <span style=”box-sizing: border-box; margin: 0px; padding: 0px;”>To enable it, make sure you have the latest version of the Zakra theme and navigate to?WordPress Dashboard > Appearance> Customize > Header & Navigation.</span> From here, first, enable the Header builder.

    Once the header builder is enabled, you will get an additional option as Header Builder in your Customizer. Using the header builder you can simply drag and drop the logo in the middle and menus on the left and right, as shown in the screenshot: https://prnt.sc/GC8LE07GYGK7

    Let me know if it helps or not, and I will get back to you.
    Regards!

    Rohit

    (@rohitkc32)

    Hi @russiainpillole.,

    Thanks for writing us.

    Since, the Critical error is caused in only the page you mentioned, it is possible that it is caused by a plugin. I suggest you deactivate your plugins and check the page again if the issue resolved you can activate the plugins one by one and see which plugin is causing the issue.

    Let me know if it helps or not, and I will get back to you.
    Regards!

    Rohit

    (@rohitkc32)

    Hi @roymarco,

    While checking your site I noticed that you have applied some Custom CSS, to underline the a:link,

    Kindly remove those CSS to remove the underline from your menu and titles.

    Let me know if it helps or not, and I will get back to you.
    Regards!

    Rohit

    (@rohitkc32)

    Hi @twowheeler

    Please apply the following CSS to shift the Cart button more the the left, so it doesn’t overlap.

    @media only screen and (max-width: 768px) {
    .cart-wrapper .spacious-woocommerce-cart-views{
    margin-right: 10px;
    }
    }

    Let me know if it helps or not, and I will get back to you.
    Regards!

Viewing 15 replies - 31 through 45 (of 339 total)