Rohit Motwani

Hi there,

The default feature is to set the order status to ‘Complete’ only when the product is virtual or downloadable. If you want to set the simple product’s settings to auto-complete after an order is placed, you can make this possible by adding some custom code or use this plugin: https://woocommerce.com/products/woocommerce-order-status-control/?aff=10486&cid=1131038

I hope this helps!

Hi there,

Can you please confirm the WooCommerce version being used on your website? This was a known issue in previous versions of WooCommerce which is now fixed: https://github.com/woocommerce/woocommerce/issues/22842. I’ll recommend you to please update the WooCommerce and WordPress version to the latest version if not done already.

Also, if that is not the case, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Hi there,

This is not possible as every product and the description is individual and unique. If you want to make the changes to the description of the products, you need to individually make changes by editing each product one by one.

I hope this helps!

Hi there,

When you set the sale price in the Product Data section with the dates selected, the selected dates can be past dates as well as the future dates as this is the default behavior. However, this can be made possible adding the custom code on your website. If you need any help and assistance with the customizations and development of your website, I’ll recommend you to contact a developer who can assist you with these changes.

Hi there,

Can you please make sure that you have set the taxes under the standard tax rate tables? Here’s more about it: https://docs.woocommerce.com/document/setting-up-taxes-in-woocommerce/#section-13

Also, if that is already set, can you please check if the products have the taxable selected in the Product Data > General section while editing the product.

If still it doeesn’t help, let us know and we’ll help you sort this out.

Hi there,

It’s possible that there might be a theme/plugin conflict. Try switching to the Twenty Seventeen theme – https://www.ads-software.com/themes/twentyseventeen/ and see if the issue remains. If so, try disabling all of your plugins except WooCommerce. Then try testing again to see if the issue persists. If that resolves your issue, enable each plugin one by one while continuing to test until you find the plugin that causes the issue.

If you don’t want to do this on your live site, you can clone your site to a staging environment, where you can test without affecting your users.

If your host doesn’t provide staging facilities, a simple way to do it is using the free WP Staging plugin:
https://www.ads-software.com/plugins/wp-staging/

Let us know if you still need help after this process.

Hi there,

If you have purchased this product, you are entitled to get the premium support. For that, can you please ask this query here: https://woocommerce.com/my-account/create-a-ticket/?

Having said this, I’m marking this as ‘Resolved’.

Hi there,

I’m sorry as I’m not sure what code you can add here in order to achieve this. As I mentioned earlier if you need help with the customizations and the development of the site, get in touch with a developer who can assist you with these changes.

Thanks.

Hi there,

I’m sorry I can’t do that. If you have any WooCommerce related queries, you can post them here in the forums and someone will definitely help you out here.

Also, I am marking this thread as Resolved.

Thanks.

Hi again,

I just accessed this site on Safari and was able to see the images properly: https://thefashioncatalyst.com/product/assembly-label-logo-tee-white/. It seems like there are some caching issues on your site.

Can you please clear cache from your website, browser, and server and check this again?

Hi again,

I think I found what the problem is. It seems like the option – Hide shipping costs until an address is entered is enabled on your site. You can go to WooCommerce > Settings > Shipping > Shipping Options and disable this option there: https://cldup.com/ZgqHDxcmZz.png

Let me know if that helps.

Hi there,

Can you please log in to your website’s cPanel or FTP and delete the existing WooCommerce directory under /wp-content/plugins/? Once you have done that, can you please install WooCommerce once again from Plugins > Add New and check this again?

I hope this helps!

Hi there,

I visited the product page of which you provided us the link of and I was able to see the product images correctly. Can you please explain what the issue is, or is it fixed?

Thanks for sharing the screenshots with us.

Can you please confirm that the products you are testing this are not the virtual products? Also, can you please share the link to your website so that we can take a look at this?

Hi there,

It is maybe because of some theme/plugin conflict. You can either check for the conflicts (see the steps here: https://docs.woocommerce.com/document/woocommerce-self-service-guide/#section-4) or make use of CSS that will help you fix this.

I hope this helps!