Rohit Motwani

Hi there,

I’d like you to contact us at https://themeisle.com/contact/ so we can help you with this issue. Please do mention link to this ticket to understand this issue better. Thanks.

Hi @csburdick,

It seems it is a caching problem with minified CSS files.

When we load the website first time it loads a minified CSS from this file: https://www.bestroboadvisors.org/min/c9744.css which does not work. When we try the same second time, it loads – https://www.bestroboadvisors.org/min/23784.css. – https://prntscr.com/ireksh

I would request you to clear the cache of the website. Remove the existing minified CSS files, minify them again and then check.

You can also check it by deactivating minification feature on the website temporarily and loading the actual files.

Let me know how it goes.

Hi there,

Yes, it is possible to change the sizes of widget review item thumbnails, and text. You would need to add this CSS snippet:

.cwp-popular-review .cwp_rev_image {
    width: 70px; // change 70px with the size that you want for thumbnail
}

.cwp-popular-review .wppr-col {
    font-size: 25px; // change 25px with the size that you want for text
}

You can add this code by going to Dashboard > Appearance > Customizer > Additional CSS.

Let me know if this worked for you. Thanks.

• This reply was modified 6 years, 8 months ago by Rohit Motwani.

Hi there,

Did you tried re-installing the plugin (also, to the latest )? Maybe some files would have not been loaded? If you tried that and still not working, try disabling all the plugins except (WP Product Review Lite), and check if the problem still occurs. If problem is solved, enable the other plugins one by one and find the problematic one. If it is still not solved, try contacting our support at https://themeisle.com/contact and we’ll help you out with this issue.

Let me know if it worked for you. Thanks.

Hi @patdixon1,

This happens when some component (plugin/theme) in your installation has switched on WordPress Debug mode. This causes any warnings to be shown on pages. You can visit and follow the steps given here: https://docs.themeisle.com/article/840-what-to-do-when-you-get-warning-cache-is-not-writeable to make this work for you. Let me know if something else comes up. Thanks.

Hi there,

We are really glad that you really want the menu icons to update FontAwesome to version 5.0. We are working on this, and will update the plugin soon. Thanks.

Hi @kalopaidi,

We would always recommend you to update the plugin, as we regularly fix the known bugs, and add more features. Also, it is always great working with the child theme, if much customization is to be done. If you still have fear of updating the plugin, I will suggest you to take a backup of plugin (from FTP, download the plugin directory as a zip file), and then update the plugin. If it fails (which is not likely to happen), upload the backup plugin, and please let us know what happened (either here, or at https://themeisle.com/contact).

Thanks.

Hi There,

Can you give example of a feed you want to use and how you want to use it? Thanks.

Hi there @projectalpha0101,

I am sorry to know this is happening to you. can you tell me if this problem, occurs with only this post or others?

Also, can you check if any other plugin is using AMP and causing the problem? You need to download this extension and upload as plugin. Then you can check again the AMP Validation by disabling all the plugins (expect WP Product Review) by going to: Dashboard > AMP > Plugins Manager. If AMP is validated, enable each plugin one by one and find the problematic one. Let us know if it is still WP Product Review.

Thanks.

Hi there @ahmedkaludi ,

Yes. I am working with the WPPR team.

Hi there @greenterri,

Actually, we have a feature: Feed to Post in Pro version of the plugin (visit: https://themeisle.com/plugins/feedzy-rss-feeds/ for more details on available pro features), in which each feed can be published as posts (automatically! every time the new feeds comes up). You can let either the feed’s image (if available in feed) as featured image, or your own custom image as featured image.

I hope this helps. Let us know, if you have any more queries. Thanks.

Hi there @greenterri,

I can see in both the feeds, there are no thumbnail images (Yes, there are images, but inside the post of the feed): https://screenshots.firefox.com/sldDZptRzr9nsxAT/mrhealthinsurance.com . Feedzy does not shows the thumbnails, if there are no thumbnails in the feeds itself. An example feed with image thumbnails will be: https://techcrunch.com/feed/ (screenshot: https://screenshots.firefox.com/77ozijJmEbYvHBCl/techcrunch.com ). Anyways, you can add a default image to be shown as feed thumbnails if you want to.

I hope it helped. Let me know if anything else comes up. Thanks.

Hi @greenterri,

Not an issue. I’d like to suggest you to make sure not to share your username and password in public (even if it is temporary. We don’t ask for it).

Thanks.

Hi @malae,

I can understand your frustration with the plugin as it is not functioning the way you want it to. Also, I saw all the previous posts. The reason I’m asking if you have updated plugin is to get a better understanding if the problem still exists or not. If it exists, can you tell me where exactly the problem is coming (I mean while submission of form, or in the backend)?

Website e-mail address still showing as sender’s address in the header. Why?

And can also tell me a step by step procedure of what is happening?

Please let me know. Thanks.

Hi there,

Apologies for not replying earlier. I assure you to help you with this problem.
So, If you have updated the plugin to latest version, can you please tell me if the problem stays the same for you? (please update the plugin if you have not. We have fixed many bugs and errors since the time you posted the issue). Also, you can contact us at: https://themeisle.com/contact/.

Thanks.