Roland

@savoures I’ve double-checked, and the products are showing up in your sitemap. Could you please share the information I requested so we can try to pinpoint the cause of the issue?

Hi @savoures

When I check the link it does show the products in the sitemap, do you get any type of error in your logs? Also please let me know regarding the above and the steps you’ve taken to recreate the issue.

Kind regards,

• This reply was modified 1 month, 3 weeks ago by Roland.

Hi @savoures

As mentioned earlier, having all the information I requested would be really helpful for troubleshooting the issue. Additionally, a list of the plugins you’re using could provide more insight. Are you using any caching plugins? Please remember not to share site access here, as it’s not allowed.

I’ve tested this with WooCommerce installed, added a dummy product, and the sitemap worked correctly.

If the issue has resolved itself, it might be worth checking your error log for the dates and times when the problem occurred to identify any potential causes.

Best regards

Hi @savoures

Thanks for reaching out! Let’s try to get this sorted for you.

I have followed the steps you mentioned but was unable to recreate the issue. I’ve enabled every single setting in our plugin, and the sitemap still works correctly on my end. I also added /sitemap_index.xml to the URL you specified, and it seemed to work properly. Could you confirm if the AIOS plugin is still enabled?

To help troubleshoot further, could you try the following steps:

1. Clear Cache: If you’re using any caching plugins, please clear the cache and check the sitemap again.
2. Disable Modifications: Review and temporarily disable any custom firewall or .htaccess modifications to see if they might be causing the issue.
3. Plugin Conflict: Deactivate all other plugins except for RankMath and AIOS, and check if the sitemap works. If it does, reactivate your plugins one by one to identify a conflict.
4. Settings Review: Double-check any AIOS settings related to the firewall rules that may interfere with the sitemap.

Could you also provide:

• The exact URL where the sitemap is not working (without the domain name as it’s not allowed here).
• A list of the AIOS settings you have enabled.
• A list of “Rankmath pro” settings you have enabled.
• Any error messages or debug logs would be helpful. You can enable the debug log by going to Settings > General Settings in the AIOS plugin, then check for records under Dashboard > Debug Logs. Alternatively, you can review any server error logs, or if WordPress debugging is enabled, check the debug.log file located in the /wp-content/ folder. (Please be sure not to share any domains or sensitive information when providing a few lines from your logs.)
• The WP version, Rankmath pro version and AIOS version as well.

With this information, we can continue investigating and hopefully find a solution.

Best regards,

Hi @mustafashe1kh

Thank you for your review! We’re really glad to hear that you’re enjoying the features of the free version. Currently, we do not support enforcing strong passwords, but this is something we are actively looking into. If it’s possible, we’ll aim to include it in an upcoming update.

Best regards

Hi @tutnet,

Thanks for reaching out! Let’s try to get this sorted for you.

It appears that the “Brute Force > Login IP Whitelist settings” feature is enabled, and the issue may be due to not having a static IP address, entering an incorrect IP address, or incorrect IP settings under “Settings > Advanced settings”.

If you are locked out by the login whitelist feature, you can disable it by adding the following constant to your wp-config.php file:

define('AIOS_DISABLE_LOGIN_WHITELIST', true);

This should allow you back into the admin panel. Let me know how it goes or if you need any additional help!