rolfhuiber

This is for a new install at a customer which just launched some weeks ago and the problem was just identified some days ago.
The IT lead is on holiday and is the only one who have access to the login credentials to place an issue.
I had today a further look into the code and could identify the reason that grouped products are failing.
I am normally working with another badge plugin which I installed and configured and is working satisfactory for the customer, so the customer switched.
You can close the issue as we have a working setup.

Generally I think the code base of WordPress and many of the plugins have a lot of failure. Running my side without debugging and not be able to reproduce issues is a NO-GO for me.
For example the WooCommerce Currency updater will never tell you when it can not update, only in debugging mode.

Also, defensive programming is the way to go. Know your guards (for this plugin: no post available).

I don’t think a lot of people on our website will share our 404 page!

In the last 4 weeks I had a 13.5 GB debug.log. I am a selfhoster, hope people of managed platforms are more lucky.

Will look for another plugin, please don’t bother further.

We mailed several times to fix the problem. Your reply on the 22.05.2019:

Then you need to keep the file I sent you before sending the last one in which case the icons were not appearing. That’s the solution. I will include this fix in upcoming release, so don’t worry about losing this change on updating the plugin next time.

Since this date 2 updates were posted of the plugin, both didn’t contain a fix.

When will you update the plugin to contain the fix?

Thanks Jess,
At the moment we are investigating forms. So it was a pre-sale question. Noticed the contact option for pre-sale on your website.
I like to put pre-sale questions here, as when not provided by the plugin, others maybe have ideas. And at the end others learn about answers given here.

Thx for giving the Canned Response idea. It will move us away (using a workflow in G-Suite (which we have)) from having the entries dashboard to answer and having a history with the customer in WordPress.

Reply Feature:
Your entries dashboard I like but missing a reply option. From within the entry detail, having a select box for prepared answers, maybe the possibility to edit (HTML like editor), and a reply button. Templates can be made similar like your Confirmations.

Disk space is not an issue, we have very few images.
More a (small) concern for the shop overview page loading times. We have about 20 (grouped) products which we like to display all at once. 95% of our users are mobile users (they like to scroll) and having a paged view (also on desktop) is something i dislike.

The issue got my attention as I had to copy images to a second website. The original images were already reduced in Photoshop and noticed the bigger size for the created images. Just was in the need for an explanation.

@superkot
Before noticing the theme override I installed WP Smush, but it could only reduce the size by about 7% from the larger size, so they were larger than the original.
The biggest gain you get is by setting the compression quality.

Came across the following two references:
https://developer.www.ads-software.com/reference/hooks/wp_editor_set_quality/
https://developer.www.ads-software.com/reference/hooks/jpeg_quality/

Searched the theme source and found override settings.

My theme sets a compression quality of 100%, which resuls in similar sized images to be 2.5x larger.

Changing the setting to 90%, which creates similar sized images around the same disk size.

Changing the setting to 80%, creates 0.7x disk size.

I could easily reproduce it with a fresh WordPress installation:

Create WP database
Download and install wordpress (5.1.1)

Change wp-config.php

define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
define('WP_DEBUG_DISPLAY', true);

Install Super Socializer plugin

Goto Appearance -> Widgets
Add “Super Socializer – Sharing (Standard Widget)” into the themes “Footer”.

In Browser: https://…./notfound
The Sharing Icons should appear on the page with the error displayed.

In debug.log:

[19-Apr-2019 11:41:11 UTC] PHP Notice:  Undefined index: show_counts in .../wp-content/plugins/super-socializer/inc/widget.php on line 217
[19-Apr-2019 11:41:11 UTC] PHP Notice:  Undefined index: total_shares in .../wp-content/plugins/super-socializer/inc/widget.php on line 218
[19-Apr-2019 11:41:11 UTC] PHP Notice:  Undefined index: hide_for_logged_in in .../wp-content/plugins/super-socializer/inc/widget.php on line 223
[19-Apr-2019 11:41:33 UTC] PHP Notice:  Trying to get property 'ID' of non-object in .../wp-content/plugins/super-socializer/inc/social_sharing.php on line 52

I came in contact with two persons having both used your Pro version and they told me your plugin is not multi-currency compatible. We verified this also against your latest Pro version.
Unfortunately your plugin is NOT multi-currency compatible.
I came in contact with several people lately, I visited Milano WordCamp and contacted a german WordPress Group, who are interested in a multi-currency compatible plugin.

I am using the free version.
When I have it correctly in memory (too many plugins on the market) a befriended shop owner with the premium version tried it a year ago and stopped using it because of currency issues. As said, I am not sure if it was this plugin.