ronaldvw

Did this just start to happen (as in, was it working properly before?), if so, what has been changed/updated/added that might cause this behaviour?

Have you tried changing the permalink structure to “Pretty Permalinks“?

Is the “site url” consistent (https <-> http) with the settings? You can check this in the settings (note, do NOT just change that setting, just check for consistency with the actual ).

And perhaps file/folder permissions on the server are not set properly. You can find this in the Health Check summary.

Let us know what you find!

Hi,

you might want to condition that code to be applied to the specific page. Woocommerce has several tags you can use, see also: https://woocommerce.com/document/conditional-tags/

For more fine-grained and specialized Woocommerce support, feel free to post in the Woocommerce support forum (and if that is a new topic, make sure that this one is closed to avoid having duplicates). Alternatively, a moderator can move this post to another forum.

Hi,

for better exposure and more targeted support, I suggest you post this in the Woocommerce support forum.

You can try the following code in your functions.php file:

function my_disable_checkout_script () {
wp_dequeue_script ( 'wc-checkout' );
}
add_action ( 'wp_enqueue_scripts', 'my_disable_checkout_script' );

Hi,

have you tried regenerating the permalinks? To do so, go to the WP-dashboard > Settings > Permalinks. No need to make any changes, but scroll down and click the “Save Changes” button at the bottom of the page.

Let us know if that helps.

Hi,

using the Gutenberg block editor, you could insert a row, and split that up into two columns. These will then be displayed side by side.

Forms and buttons can be created using Gutenberg as well.

Hope that helps.

Hi,

I’m a bit confused. From the screenshot you posted, I see that images are loaded from the getbowtied.com domain. Getbowtied is a professional WordPress (premium) theme designer selling on Themeforest. Now I’m assuming that you are _not_ related to that company, But as with the Lumise plugin, support for commercial themes is beyond the scope of this support forum.

What is the URL to you site?

Then, on the topic of asking for login information, we will never do so on these forums. For commercial products, some support teams may decide to do so. If they do, the preferred way is to use the https://www.ads-software.com/plugins/temporary-login-without-password/ plugin. so that you stay in control.

I hope this helps,
Ronald

Hi,

the failing shortcode is indeed a Visual Composer shortcode. If you do not have the plugin installed, this is expected behaviour. The VC specific shortcode can’t be interpreted. IT is however fairly easy to use standard WordPress functions to embed a youtube video in your page, so you can replace the shortcode. See also: https://www.ads-software.com/documentation/article/embeds/

As for Lumise, since this is a commercial plugin, we ask that you please go to their official support channel, so you can get support from the people who know it best: https://codecanyon.net/item/lumise-product-designer-woocommerce-wordpress/21222684

www.ads-software.com forum volunteers are also not given access to commercial products, so they would not know why it is not working properly. Other community members who may have faced your issue might be able to help you but your best bet is your product’s developer. Keep in mind we encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way.

Hi Gary,

First of all, as this is regarding plugin (Woocommerce) functionality and not WordPress related, for more specialized support and better exposure, you might want to post this in the Woocommerce support forum: https://www.ads-software.com/support/plugin/woocommerce/

But perhaps the WordPress Composite products plugin can help out as well: https://www.ads-software.com/plugins/wpc-composite-products/

Let us know if that helps.

• This reply was modified 1 year, 4 months ago by ronaldvw. Reason: typo

Hi,

when you say “changed my primary domain”, how and where did you exactly change the domain?

Without taking the proper conversion steps, you should not do so via wp-dashboard > Settings > General.

For more https://www.ads-software.com/documentation/article/changing-the-site-url/

If you did change the address via the wp-dashboard, this section in particular (https://www.ads-software.com/documentation/article/changing-the-site-url/#changing-the-site-url) explains how you can change it back.

If you changed it somewhere or somehow different, you can disregard the above.

Hi,

If you use a commercial theme or plugin and need support, please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations.

https://themeforest.net/item/essentials-multipurpose-wordpress-theme/27889640/support

Forum volunteers are also not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product.

Hi,

us-core.js appears to be part of the theme you are using (UpSolution Theme Core JavaScript Code).

Make sure that you have updated the theme, your plugins and WordPress to the latest versions. Check if the issue remains if you activate another (twenty-*) theme.

As this is a commercial theme, I suggest you contact the theme developer for further (and most likely more accurate) assistance: https://themeforest.net/user/upsolution.

In general, there are quite a few errors in your browser console that may or may not be related as well.

Hope this helps

Hi,

We can’t access any of your admin pages, so the link above is not helpful. Do you have a link to a published page or post where we can see the issue described?

To check for any front-end issues, check the browser console, this should indicate any issues with the code. See also: ?https://www.ads-software.com/documentation/article/using-your-browser-to-diagnose-javascript-errors/

For any back-end issues, check the error log on your server. If you can’t find the log, please contact your host.

Meantime, enable wp_debug and wp_debug_log and after an error, look at wp-content/debug.log to see if anything gets logged there (more: https://www.ads-software.com/support/article/debugging-in-wordpress/)

You can also try this: Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

If you cannot access wp-admin, there are other ways to deactivate plugins: https://www.ads-software.com/support/article/faq-troubleshooting/#how-to-deactivate-all-plugins-when-not-able-to-access-the-administrative-menus

• This reply was modified 1 year, 5 months ago by ronaldvw. Reason: added check console details

Hi,

to implement the code such as the code you mentioned will require solid html, php and JS coding skills, as well as proper knowledge of the WordPress platform. You may want to look into hiring a developer.

Alternatively, perhaps one of these plugins (https://www.ads-software.com/plugins/tags/gold/) could help you accomplish what you want.

Hi,

as this is a WooCommerce plugin-specific question, you might want to post in the WooCommerce support forums for better exposure: https://www.ads-software.com/plugins/woocommerce/

Hi,

I doubt that this code is intended to be embedded as it is in WordPress. How and where are you adding this code? What is it supposed to do, and aren’t there any instructions on how to embed this in WordPress?

To check what is going wrong, check the browser console, this should indicate any issues with the code. See also: https://www.ads-software.com/documentation/article/using-your-browser-to-diagnose-javascript-errors/