ronke47

Image did not attach. Sorry. https://imgur.com/a/sNWlOjk

Yes, that is it exactly. These are the Form Fields in Profile Builder

But when I select fields for the Export Members Data Report, if I select all those (well, excluding Username and Password since we don’t use them) I get no report. Only when I deselect CRFG Membership # from the options, do I get a report though strangely the City and State fields are omitted.

After struggling with this the whole evening, I discovered that even though Profile Builder included all the information I needed in its (customized) Registration form, the Export Members Data in Paid Membership Subscriptions refused to build a .csv with anything beyond the basics (no city or state even).

And then the .csv it created was a strange dual identity thing with both the meta headings and the regular ones. That was easy enough to work around, but I am still not sure how to resolve the problem of being unable to export all the data attached to my members.

Seems to have started working now. Sorry. Still battling PMS’s instinct to over-write the Profile Builder options.

Sorry, should have marked as resolved.

Yes, this worked perfectly! Thanks so much.

Thanks. I will check with our server.

Okay, fixed it by disabling Elementor’s Default Colors (in case anyone else is having this problem)

Except it all immediately jumped back to blue after saving and reopening. Strangely, text is correct color in Elementor but not onscreen.

I fixed it manually by going into Inspect Element in Firefox and changed the color. But I know there’s got to be global way of doing it.

Sorry, finally found the relevant option under Blg Settings vs Front Page settings.

Thank you, Snehal! That fixed it immediately. Rodica, I have no idea where the extra HTML tag came from either. I did not attempt to change any Theme files (I would have used a Child if I had) I did update just the theme but that didn’t have any effect. I do love Hestia but find the whole Front Page section thing frustrating because it is so hard to access the actual .html
Best, Ronni

Thanks so much, Michael. For some reason, I get emails with responses to everyone else’s questions but didn’t get this one.

Thanks! I found several other people had suggested the same thing, so I just voted for them.

Best, Ronni

Okay, decided to try the obvious: look at the site on a smartphone (yeah, had to borrow one). Videos played fine, fitting themselves onto the screen perfectly whether the phone was held vertically or horizontally. Thank you, Dyad!