rosemckay

https://www.snubau.com and https://www.snuba.com (this second one loads normally on the homepage but slowly on subpages).

Thanks, I’ll give that a whirl and let you know if it works.

Piece of crap program! They need to make sure their software works before they SELL it! And if they must release it without working, at least they should answer the questions from desperate customers in their forums. I HATE them for taking my money and not helping me fix the problems that should have worked properly. I will always do everything I can to spread the word about how aweful their piece of crap program is.

It’s likely those support requests will go unanswered as EVERY ONE of mine have. I’ve got one major issue sitting in the forums and it has gone unanswered for 2 months despite the fact that I frequently bump the thread and beg for help in it.

Don’t waste your money. Features don’t work as is, and the support forums are useless to remedy the problem. My many requests for help have been utterly IGNORED.

Me too. Apparently there’s no support for this plug-in unless you pay for a membership.

I’ve had the same problem.

What is everyone’s problem with criticism? People seem to have the attitude that if you don’t like it you don’t have any right to speak up. Think of how many people who’s time we’re saving right now by warning them away!

Besides, BHopkins, there is no help free of charge to “take”. It basically makes the plug-in useless for many people. I suppose we could all shut our mouths then shrug our shoulders and toss the plug-in into our virtual waste baskets as a huge fat dud only because it’s free. Yeah we could do that. What a waste of time for the developer though.

Isn’t the point of a beta to receive criticism in order to improve the product and work out the bugs?

But this plug-in is not entirely free. They are selling upgrades, that function on top of the free portion. How can I pay for an upgrade if they can’t even help me get the foundation for it to work? Sadly the support for the gold version is no better.

Unfortunately it is frustrating because this plug-in is absolutely perfect in every way except one. And it’s a small glitch. Just a glitch that probably has an easy fix. But I can’t seem to get anyone to take me seriously. Sooner or later I will have to abandon the plug-in and hire that freelancer anyway. WHAT A WASTE OF MY TIME!

I’ve been looking all over for a solution to my support issue. I’ve asked in the forums and received no useful help. So I was here looking in one last place in the hope that maybe someone else had asked a similar question and had it answered.

I too am genuinely frustrated with the level of support I’ve been able to find. This plug in is fantastic but it doesn’t do everything perfectly and we users need help. I’m not trying to be insulting or cause a problem, but it seems to me that throughout all the threads I’ve read one thing is consistent. Any sort of decent or criticism is not met with a genuine desire to help and fix the issue; it is usually met with venom and defensiveness. Sarcasm really has no place in customer service. You will not keep customers long if you blame them and mock them for troubles that they are having with your product. I understand that there are probably a lot of user caused issues, but it’s very important to point this out politely.

As I see it, strategicblend voiced a valid complaint that he can’t seem to get any useful support for this plugin, then asked again for the help he needs. It was was mufasa who responded sarcastically with his “oh please…” and then continued on to tell strategicblend how wrong he is. Instead of politely addressing his problems, he just made blanket assumptions that because the program is perfect it must be stratigicblend’s error because so many other people have working sites that use it. And it was stastic who insulted by suggesting that strategicblend was too stupid to click a link. That was really unfair, and strategicblend has a point. It IS hard to get help on the forums.

Please don’t take my interjection as anything more than a sincere attempt to stand up for what’s right and too also pass along some constructive criticism that could help improve your product.

I agree, there is not competent support in their forums for this plug-in. Usually (if there even is a response) it’s to blame the server, your payment gateway or another plugin but there is no useful help. I’ve been trying to get help with a MAJOR BUG which adds items priced over $1000 to the cart as $1 for a very long time. This is Not the server, It is NOT another plugin, and it’s NOT paypal. They won’t even tell me how to remove the comma and decimal from the display! I thought at least I could circumvent the bug by displaying prices without commas since it seems to be the comma in the 1,000 that is being translated as a European decimal. It goes into the cart as $1,000 if there is no comma. But I can’t seem to get an answer and most people don’t sell items over $1,000 so there’s not too much complaining. But this GLITCH and the inability/refusal to address it pretty much makes this plugin unusable for me.

Frustrating!

Okay what seems to work is to add:

overflow: hidden;

…to the containing div.

i think you’re right, it is clearing a float. it’s in the right div column and moving below the left div column but i can’t figure out for the life of me why! there’s no “clear” property assigned to it, and there is a “clearfix” class applied to the right div (where the image is) and the left div so that the right div doesn’t clear the left one and they sit side-by-side. not sure if this helps but the css for the clearfix is

.clearfix:after {
    content: ".";
    display: block;
    height: 0;
    clear: both;
    visibility: hidden;
}

seems to be inside a div like this:

<div id="post-44" class="page hentry category-uncategorized">

i’ve searched for this in the whole wp folder and can’t find it. it must be coming from somewhere, but where? then, the firefox plug in only says that it’s inheriting from the body properties, which don’t have a clear attribute.

thanks, for the help. any ideas?

hi! that was my thoughts with your code, esmi. it would be an elegant solution for showing child pages in a different area/box. I like the idea and would love to design a layout to accommodate such an arrangement.

I wanted to come back and say that I found a plug in called SuperSlider-Menu. It’s doing exactly what I need and it slides which is a nice touch.

Thanks for all the help, hopefully this thread will be helpful to someone else too.

Looks like you figured it out, what was the solution?