Dear @ellayafa thank you for your kind review.
Ella, first thing you need to understand www.ads-software.com is not a suitable place where we can talk about refund & service. We know you will find this rude but this is truth.
Ella, we never tried to be rude with you ever. We were polite & offering help that might help you to solved your issue but you though that was a absolute joke.
We do not want to write here but, Ella you were asking for refund with unacceptable reasons. If you still want to discuss please post this topic in our forum we will happily give your valid reasons & other users will also be able read & reply your topic.
We know you will take this as rude request but please do kindly try to think with open positive mind. We do not have personal reason to decline your refund claim but that was based in policy.
We hope you understand.
Please do not get confused this username @royalethemes & @themebeez are same. Future updates & topics will be created using username @themebeez.
Thank you.
Best Regards,
Themebeez
-
This reply was modified 6 years, 8 months ago by royalethemes.
