rphi

Okay, well I’ve moved to MailPoet 3 (far less painful than I was expecting, but then I hadn’t been using v2 for a huge while) and it is working perfectly.

Not sure what you have done with the scheduling, but the new cron job system is working far better than the old one (Plesk never seemed to really like it for some reason) and the overhauled new editor is really lovely.

Cheers, and I look forward to seeing the new features roll out!

This bit from the documentation may help you: (https://docs.mailpoet.com/article/48-wp-cron-batch-emails-sending-frequency)

The speed of your server matters. MailPoet usually takes 1 second on average to send each newsletter/email. In this 1 second, MailPoet processes the subscriber data, parses the shortcodes within it, generates the email code, records this information in the database and connects to the service to send the email.

There is also a PHP variable setup on your server called max_execution_time. This variable determines the amount of time, in seconds, a PHP script can execute, until it’s been shut down by the PHP process. The default value for most of the servers is 30, which means 30 seconds to run. So, on average, MailPoet will be able to send 30 newsletters/emails until this process is shut down.

That’s why increasing this value will also increase the amount of emails per batch that you can send.

If your server is very fast, but the max_execution_time is set to 30 seconds, then it won’t matter. MailPoet will only be able to send 30 emails per batch. By “per batch” we mean the custom interval you set.

Example: A sending frequency of 100 emails each 5 minutes, means that during each cycle of 5 minutes (the interval), MailPoet will try to send 100 emails.

So make sure your max_execution_time is at least set up to: 100

This explains why trying to send 1000 emails per batch won’t work, even if it is technically allowed by your server or third party service!

It’s worth checking that you are including standard WordPress users in your count of subscribers, as they are counted towards your free 2000 subscribers limit.