rqcmt

Hi,@roxannestoltz.
Thanks.
I am inquiring about Custom Order Status to see if the desired behavior is possible.

Hi,@amiralifarooq.
Thanks for the reply.
However, what you showed did not have the information I wanted.
What I am looking for is a way or a tip to stop the automatic emailing of completion status updates under certain conditions.
Normally it is ok to send.

Hi,@babylon1999.
The first thing I want to tell you is that this is not a problem or a glitch.
Hence, no screenshots.
The emails are sent by setting the status to complete when Ordine completato is enabled in the Emails settings. My question is whether it is possible to prevent this from being sent individually.

Understood.
Thanks to everyone who answered!

Hi @anastas10s

I knew it was a reproducible problem with 2 bytes in general.
Thanks for your contribution to GitHub.
I will keep an eye on the progress since then.
In the meantime, should I mark this topics as resolved?

Hi @anastas10s

Thanks for the verification.
The result was exactly the same even if both the attribute name and value were in Japanese.
As you said, even if the attribute name is in Japanese, the product title will have the value of the variation.

However, this problem is not in the title part.
It is that the attribute name and value of the variation is exited only when the reorder is placed.
I show you a screenshot of the dashboard at the beginning of the topic, and the same is true in the email notified when an order is placed.

If the attribute name is in English, the attribute name and value are also output on reorder.
https://snipboard.io/geZUyc.jpg

If the attribute name is in Japanese, this is not output.
https://snipboard.io/YBJziO.jpg

Hi @xue28

Thanks for the reply.
Reordering is done by the customer itself from the account page.
Also, the Order Again will not appear unless the order status is set to completed.
I think this is a standard Woocommerce specification.
https://snipboard.io/nIl4wr.jpg
https://snipboard.io/1XuHiq.jpg

However, I am not seeing the Order Again button under WooCommerce > Orders > Order # xxx as seen below:

Hi @xue28

The flow that causes the problem is as follows.

1.Click on the relevant order from Orders on your account page

2.You will be transferred to the Order details page.
Here, the contents of the variation are correctly displayed.
Re-order from “Order again” on the page.

3.The cart page is opened.
Here, if the attribute name is in Japanese, the contents of the variation will be left out.
As shown in the previous image.

No error occurs and no log exists.
The system status is shown below, but this phenomenon occurs regardless of the theme and even if plugins other than Woocommerce are disabled.

`
### WordPress Environment ###

WordPress address (URL): https://example.com
Site address (URL): https://example.com
WC Version: 7.3.0
REST API Version: <img draggable="false" role="img" class="emoji" alt="<img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img></img> 7.3.0
WC Blocks Version: <img draggable="false" role="img" class="emoji" alt="<img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img></img> 9.1.5
Action Scheduler Version: <img draggable="false" role="img" class="emoji" alt="<img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img></img> 3.4.0
Log Directory Writable: <img draggable="false" role="img" class="emoji" alt="<img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img></img>
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: <img draggable="false" role="img" class="emoji" alt="<img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img></img>
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.33
PHP Post Max Size: 30 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.29.0
NSS/3.53.1

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.5.15-MariaDB-log
Max Upload Size: 30 MB
Default Timezone is UTC: <img draggable="false" role="img" class="emoji" alt="<img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img></img>
fsockopen/cURL: <img draggable="false" role="img" class="emoji" alt="<img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img></img>
SoapClient: <img draggable="false" role="img" class="emoji" alt="<img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img></img>
DOMDocument: <img draggable="false" role="img" class="emoji" alt="<img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img></img>
GZip: <img draggable="false" role="img" class="emoji" alt="<img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img></img>
Multibyte String: <img draggable="false" role="img" class="emoji" alt="<img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img></img>
Remote Post: <img draggable="false" role="img" class="emoji" alt="<img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img></img>
Remote Get: <img draggable="false" role="img" class="emoji" alt="<img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img></img>

### Database ###

WC Database Version: 7.3.0
WC Database Prefix: wp_
Total Database Size: 66.88MB
Database Data Size: 34.79MB
Database Index Size: 32.09MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 1.52MB + Index: 0.28MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 6.52MB + Index: 6.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_ahm_events: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_ahm_norm: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ahm_pages: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_ahm_unread: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 2.52MB + Index: 1.58MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 2.17MB + Index: 0.09MB + Engine InnoDB
wp_postmeta: Data: 14.52MB + Index: 18.06MB + Engine InnoDB
wp_posts: Data: 1.52MB + Index: 0.80MB + Engine InnoDB
wp_structuring_markup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_usermeta: Data: 2.52MB + Index: 3.03MB + Engine InnoDB
wp_users: Data: 0.11MB + Index: 0.08MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.14MB + Index: 0.08MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 1.52MB + Index: 0.48MB + Engine InnoDB
wp_wc_order_stats: Data: 0.31MB + Index: 0.25MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.30MB + Index: 0.23MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_square_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_ywpar_points_log: Data: 0.19MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

acf-field: 1
acf-field-group: 1
attachment: 95
info: 17
lws-wre-event: 3
lws-wre-pool: 1
lws-wre-unlockable: 1
nav_menu_item: 5
page: 10
performance: 1
post: 3
product: 39
product_lineup: 41
product_variation: 24
revision: 78
shop_coupon: 3
shop_order: 2748
shop_order_refund: 1
user_request: 1
wpcf7_contact_form: 1

### Security ###

Secure connection (HTTPS): <img draggable="false" role="img" class="emoji" alt="<img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img></img>
Hide errors from visitors: <img draggable="false" role="img" class="emoji" alt="<img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img></img>

### Active Plugins (3) ###

Business Day Calendar: by R3098 – 2.0.1
Classic Editor: by WordPress コントリビューター – 1.6.2
WooCommerce: by Automattic – 7.3.0

### Inactive Plugins (17) ###

Advanced Custom Fields: by WP Engine – 6.0.7
Advanced Order Export For WooCommerce: by AlgolPlus – 3.3.3
Comment Images Reloaded: by WP Puzzle – 2.2.1
Contact Form 7: by Takayuki Miyoshi – 5.7.3
Customer Reviews for WooCommerce: by CusRev – 5.17.0
Print Invoice & Delivery Notes for WooCommerce: by Tyche Softwares – 4.7.1
Really Simple CSV Importer + Columns Rename: by Takuro Hishikawa – 1.3
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.22.24

WooCommerce Square: by WooCommerce – 3.4.2 (update to version 3.5.0 is available)
YITH WooCommerce Points and Rewards: by YITH – 1.5.3
zipaddr-jp: by Tatsuro
Terunuma – 1.35


### Settings ###

API Enabled: –
Force SSL: –
Currency: JPY (￥)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 0
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: <img draggable="false" role="img" class="emoji" alt="<img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img></img>
Enforce Approved Product Download Directories: –
Order datastore: WC_Order_Data_Store_CPT

### WC Pages ###

Shop base: <img draggable="false" role="img" class="emoji" alt="<img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/274c.svg"></img>" src="https://s.w.org/images/core/emoji/14.0.0/svg/274c.svg"></img></img> Page ID is set
but the page does not exist

Cart: #7 - /cart/
Checkout: #8 - /checkout/
My account: #9 - /my-account/
Terms and conditions: #3 - /privacy-policy/

### Theme ###

Name: Storefront
Version: 4.2.0
Author URL: https://woocommerce.com/
Child Theme: <img draggable="false" role="img" class="emoji" alt="<img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/274c.svg"></img>" src="https://s.w.org/images/core/emoji/14.0.0/svg/274c.svg"></img></img> – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: <img draggable="false" role="img" class="emoji" alt="<img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img></img>

### Templates ###

Overrides: –

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: <img draggable="false" role="img" class="emoji" alt="<img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img></img> Next scheduled: 2023-01-31 12:31:30 +09:00
Options: <img draggable="false" role="img" class="emoji" alt="<img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img></img>
Notes: 110
Onboarding: completed

### Action Scheduler ###

Complete: 35
Oldest: 2023-01-29 14:25:58 +0900
Newest: 2023-01-31 15:00:41 +0900

Pending: 1
Oldest: 2023-02-01 14:54:42 +0900
Newest: 2023-02-01 14:54:42 +0900


### Status report information ###

Generated at: 2023-01-31 15:14:34 +09:00
`

I misunderstood.
I was able to set it up with the Attiva le recensioni of the Avanzate of the product itself.

Hi,@ryanr14

I generated an error with Enable Logging and it was definitely logged in the Square developer dashboard.
This is consistent with the contents of the Order notes on the Woocomerce side.
The screenshot is an example of an error in the post code.
https://snipboard.io/3Q291B.jpg

This completely solved my question.
Thank you so much!!!

Hi,@ryanr14

Understood.
You have essentially understood my question and led me to an understanding.
Thank you for everything.

There are also likely logs on Squares side of things. I am not certain on where to look for those, but they would surely log the request and response for any transactions coming into their system.

I will contact Square Customer in Japan again about this.

Hi,@ryanr14

Thank you.
You are right.
I need to understand this phenomenon and make sure that when problems occur, the management members and customers know the appropriate response.
In other words, I have to reproduce the phenomenon.

I have tested with the following card information and was able to reproduce the problem perfectly.

Number: 4111 1111 1111 1111
CVV: 911 or Postal code: 99999

https://developer.squareup.com/docs/devtools/sandbox/payments

Even though the payment has not been made, the order has been placed on Woocommerce.
Square has access to this error at the time it occurs, right?
But is it inevitable that there is no error left?

Hi,@babylon1999

I checked the error on the Square developer page and tested in sandbox mode.
The explanation of this error is as follows.

>The specified card number is invalid. For example, it is of incorrect length or is incorrectly formatted.

https://developer.squareup.com/reference/square/enums/ErrorCode#value-PAN_FAILURE

However, if the length of the card number is different on the cart, an error occurs on Javescript and the order itself is not completed.
In other words, we cannot reproduce the phenomenon of an order being executed on Woocommerce even though the settlement failed on Square, as in this issue.

https://snipboard.io/mCvJhU.jpg

Hi,@tibetanitech

I understand that the payment could not be made in Square due to an error in the card information.

The problem is that the order has been established as an order in Woocommerce even though it has not been paid.

At the very least, if I intentionally enter the wrong card information myself, I get an error on the cart and the order itself does not complete.
In other words, I cannot reproduce this phenomenon.

https://snipboard.io/LBtu2e.jpg

>First, I would like to note that debugging code is not within our scope of support here in the forums.

I didn’t know that.
My apologies.

>That said, you can get the regular or sale price of the product using $product->get_regular_price(); or $product->get_sale_price();.

I already understand.