rqcmt

Thanks, @maykato
Is the following correct for system status?
The URL has been removed.

### WordPress Environment ###

WordPress address (URL): 
Site address (URL): 
WC Version: 5.9.0
REST API Version: ? 5.9.0
WC Blocks Version: ? 6.1.0
Action Scheduler Version: ? 3.3.0
WC Admin Version: ? 2.8.0
Log Directory Writable: ?
WP Version: 5.8.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.2.34
PHP Post Max Size: 30 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.29.0
NSS/3.53.1

SUHOSIN Installed: –
MySQL Version: 5.7.17
Max Upload Size: 30 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.6.0
WC Database Prefix: wp_
Total Database Size: 18.18MB
Database Data Size: 10.41MB
Database Index Size: 7.77MB
wp_woocommerce_sessions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.22MB + Index: 0.08MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 1.52MB + Index: 1.84MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.22MB + Index: 0.19MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.23MB + Index: 0.13MB + Engine InnoDB
wp_ahm_events: Data: 0.38MB + Index: 0.47MB + Engine InnoDB
wp_ahm_norm: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ahm_pages: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_ahm_unread: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.27MB + Index: 0.28MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 2.17MB + Index: 0.13MB + Engine InnoDB
wp_postmeta: Data: 2.47MB + Index: 2.95MB + Engine InnoDB
wp_posts: Data: 1.52MB + Index: 0.27MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_usermeta: Data: 0.25MB + Index: 0.27MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.16MB + Index: 0.19MB + Engine InnoDB
wp_wc_order_stats: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_square_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_ywpar_points_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

acf-field: 1
acf-field-group: 1
attachment: 82
customize_changeset: 1
info: 17
lws-wre-event: 3
lws-wre-pool: 1
lws-wre-unlockable: 1
nav_menu_item: 5
page: 10
performance: 1
post: 3
product: 35
product_lineup: 41
product_variation: 16
revision: 68
shop_coupon: 14
shop_order: 1403
user_request: 1
wpcf7_contact_form: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (14) ###

Advanced Custom Fields: by Delicious Brains – 5.11.4
Aurora Heatmap Premium: by R3098 – 1.5.3
Business Day Calendar: by R3098 – 2.0.1
Confirm Theme Structure: by R3098 – 2.0.8
Contact Form 7: by Takayuki Miyoshi – 5.5.3
Really Simple CSV Importer + Columns Rename: by Takuro Hishikawa – 1.3
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.66

Advanced Order Export For WooCommerce: by AlgolPlus – 3.2.1
Print Invoice & Delivery Notes for WooCommerce: by Tyche Softwares – 4.6.4
Japanized for WooCommerce: by Artisan Workshop – 2.3.7
WooCommerce Square: by WooCommerce – 2.7.0
WooCommerce: by Automattic – 5.9.0
YITH WooCommerce Points and Rewards: by YITH – 1.5.3
zipaddr-jp: by Tatsuro
Terunuma – 1.27

### Inactive Plugins (1) ###

Customer Reviews for WooCommerce: by CusRev – 4.31

### Settings ###

API Enabled: –
Force SSL: –
Currency: JPY (￥)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 0
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: ? Page ID is set
but the page does not exist

Cart: #7 - /cart/
Checkout: #8 - /checkout/
My account: #9 - /my-account/
Terms and conditions: #3 - /privacy-policy/

### Theme ###

Name: EnoughOne ECommerce Rev202112
Version: 1.1.3
Author URL: https://seous.info/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Archive Template: Your theme has a woocommerce.php file
you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.

Overrides: enoughone-e-commerce-rev202112/woocommerce/cart/cart-empty.php
enoughone-e-commerce-rev202112/woocommerce/cart/cart-totals.php
enoughone-e-commerce-rev202112/woocommerce/checkout/form-shipping.php
enoughone-e-commerce-rev202112/woocommerce/content-single-product.php
enoughone-e-commerce-rev202112/woocommerce/emails/plain/admin-new-order.php
enoughone-e-commerce-rev202112/woocommerce/emails/plain/customer-completed-order.php
enoughone-e-commerce-rev202112/woocommerce/emails/plain/customer-invoice.php
enoughone-e-commerce-rev202112/woocommerce/emails/plain/customer-new-account.php
enoughone-e-commerce-rev202112/woocommerce/emails/plain/customer-on-hold-order.php
enoughone-e-commerce-rev202112/woocommerce/emails/plain/customer-processing-order.php
enoughone-e-commerce-rev202112/woocommerce/emails/plain/customer-reset-password.php

### Square ###

Environment: Production
Tokenization Enabled: –
Debug Mode: Off

### Action Scheduler ###

Complete: 693
Oldest: 2021-11-10 11:42:52 +0900
Newest: 2021-12-10 18:13:03 +0900

Failed: 1
Oldest: 2020-12-01 16:10:58 +0900
Newest: 2020-12-01 16:10:58 +0900

Pending: 1
Oldest: 2021-12-15 05:17:25 +0900
Newest: 2021-12-15 05:17:25 +0900

### Status report information ###

Generated at: 2021-12-11 08:41:03 +09:00

Thanks, @margaretwporg

Yes, I understand that.
But it’s actually happening.
I can’t reproduce such phenomenon when I try it myself.
I don’t see any special situation.
This problem only occurs about 1 in 100 times, which means 99% of the time there is no such problem.
I just imagine that the script is not working properly on certain devices.`

Hello, Mirko P.

Thank you again and again.
First of all, I have to report something.
I checked again after a day, and to my surprise, the unregistered customers had disappeared from the list.
I didn’t do anything about it.
Thinking that there might be a time lag, I tried placing the order again without registration.
However, as soon as I delete the order, the customer is gone.
I’m a little confused.

I had a backup of the database, so I reverted to the stage before the deletion.
Then I deleted the order, but the customer remained.

Unfortunately, adding the code you gave me to the functions.php of the theme did not delete the customers.
I’ll see if the customer deletes after another day in this state.

• This reply was modified 3 years, 9 months ago by rqcmt.

Thanks for the reply.
I found the button “Clear transients” in “WooCommerce transients” and “Expired transients”, so I did it.
Isn’t that what you meant?
Anyway, there is still a list of customers with unregistered accounts in “Woocommerce > Customers”.

Thank you.
I’ve tried it.
I deleted everything in wp_wc_customer_lookup, but the users are still there in “Woocommerce > Customers”.
Also, there is no “Dashboard > Tools > Delete Transients” menu.
I wonder why?

Thank you.
I see, I was mistaken.
In Erase Personal Data, you make a request from an email address, not a listed one.
So this feature will send the request email even if the address is not actually registered.

And if you have hundreds of such customers, it can be a lot of work.
And if they do not respond to your request, you cannot delete them.
It is the specification of Woocommerce, not WordPress itself, that allows these customers to remain, right?
If you can’t delete them via the UI from the dashboard, is there any way to delete them from the database?

Thank you.
However, it doesn’t show up in the list in the Erase Personal Data feature.
In the Customers list, there is no link to user for customers who are not registered as users as shown in the capture.
https://prnt.sc/13xe1ig

Thanks for the reply.
I want to delete Customers in Woocommerce.
They are not registered as WordPress users, so I cannot delete them.

Thank you!
It was very helpful.
It is safe to use.

>Sorry to ask again, I just want to make sure we are on the same page.
>If you go to your WordPress dashboard “Settings” > General > Timezone > is the >timezone correct?

As I have replied many times, the time zones of WordPress and the server are exactly the same and correct.
This is a phenomenon on top of that.

I know WP-Control can take care of this, but does that mean this is an issue with UpdraftPlus?

I’ve tried it on multiple hosts and environments, and the results are the same.
Do other users have this problem?

As I mentioned before, the server timezone is also set to Asia/Tokyo.

At first I was aware that the schedule was not set up properly as the topic title suggests.
In fact, it doesn’t seem to be reflected immediately in the UpdraftPlus configuration screen.

Once again, even if you specify “weekly”, the next schedule will be the next day in the UpdraftPlus settings screen.
In fact, the backup will be performed on the next day, but it will reflect the next week, which is an arbitrary time.

In other words, if the backup schedule is not executed once, the settings will not be reflected.

And this phenomenon is the same for different hosting services, even for environments where I just installed WordPress and added UpdraftPlus.

Thanks for the reply.
I’m in Japan, and both the server and WordPress timezone are in Asia/Tokyo.
I’ve tested on two different hosting services, and the symptoms are the same for both.
In other words, there is a time lag after setting the schedule in UpdraftPlus before it is reflected in the admin page.
I wonder why?

I’ve tried it.
It seems that there is a time lag before the settings are reflected in the UpdraftPlus administration page.
Immediately after the setting, it will be the next day.
“Recurrence” in “Cron Event” of WP-Crontrol shows the normal schedule.
However, “Next Run” is set to the next day.
https://prnt.sc/13busi4

Thanks for the reply.
Have a look.
https://prnt.sc/138rskg
https://prnt.sc/138ryyx

お返事ありがとうございます。
承知しました。