rspandey62

Hello,

Nothing has solved the problem. I followed above FAQ link and carried out desired action as per the advice, but of no use.

Since problem was not fixed therefore as per your above advice opened a new support ticket with details of problem, but god knows where the actions on support ticket missing. There was no e-mail confirmation for the said new support ticket.

I have updated the plugin to latest version 1.1.54, but still no improvement.

Backup is taking place when taken manually but still for automatic or scheduled backup it fails.

The latest backup log file is appended below for your further analysis and perusal:-

Date: 2017-09-20 08:01:00
Backup Method: reload
User Mode: pro
BackupGuard version: 1.1.53
Supported archive version: 5
Database prefix: wp2z_
Site URL: https://www.exploremyindia.in
Home URL: https://www.exploremyindia.in
Uploads path: /home/explojcr/public_html/wp-content/uploads
Site installation: standard
OS: Linux
Server: Apache Phusion_Passenger/4.0.10 mod_bwlimited/1.4
User agent: Mozilla/5.0 (compatible; Googlebot/2.1; +https://www.google.com/bot.html)
PHP version: 5.4.45
SAPI: litespeed
MySQL version: 5.6.29
Int size: 8
Int lib: gmp
Memory limit: 256M
Max execution time: 600
Disk free space: 3.5TB
Environment: WordPress 4.8.2
Backup type: files,database

2017-09-20 08:01:00: Start backup
2017-09-20 08:01:00: Reload method set to ajax
2017-09-21 06:06:00: SGExceptionExecutionTimeError: Execution timeout error [File: /home/explojcr/public_html/wp-content/plugins/backup-guard-gold/com/core/backup/SGBackup.php, Line: 113, URL: /wp-admin/admin-ajax.php]

In view of the above, and since the problem is lingering for quite a long time, I request you to do the needful at your earliest.

Thanks & Regards,
RS Pandey

Hi,

Checked the Plugin update status, and found plugin is up to date.
My current installed BackupGuard Pro, Version 1.1.52
Still backup is giving the same error and backup is not taking place automatically to google drive.
When trying for manual update it is OK.

Please check the issue. Thanks.

Thanks, The backup log file is appended below:-

Date: 2017-09-08 02:00:00
Backup Method: reload
User Mode: pro
BackupGuard version: 1.1.51
Supported archive version: 5
Database prefix: wp2z_
Site URL: https://www.exploremyindia.in
Home URL: https://www.exploremyindia.in
Uploads path: /home/explojcr/public_html/wp-content/uploads
Site installation: standard
OS: Linux
Server: Apache Phusion_Passenger/4.0.10 mod_bwlimited/1.4
User agent: WordPress/4.8.1; https://www.exploremyindia.in
PHP version: 5.4.45
SAPI: litespeed
MySQL version: 5.6.29
Int size: 8
Int lib: gmp
Memory limit: 256M
Max execution time: 600
Disk free space: 3.6TB
Environment: WordPress 4.8.1
Backup type: files,database

2017-09-08 02:00:00: Start backup
2017-09-08 02:00:00: Reload method set to ajax
2017-09-09 07:35:00: SGExceptionExecutionTimeError: Execution timeout error [File: /home/explojcr/public_html/wp-content/plugins/backup-guard-gold/com/core/backup/SGBackup.php, Line: 113, URL: /wp-admin/admin-ajax.php]

Hello All,

My site URL: https://www.wikiayurveda.com

Since yesterday night, me too have also started facing the similar problems. My site was working find for 90 days, and I had a feeling that after 90 days, the certificates will be renewed automatically, but that did not happen.

Now my site shows in browser URL as “Not Secure’ and showing ‘red warnings.’

As advised by Niska, I have added following files to WP Config folder of cPanel, but still no improvement.

define(‘WP_HOME’,’https://www.wikiayurveda.com’);
define(‘WP_SITEURL’,’https://www.wikiayurveda.com’);

Let’s Encrypt does not renew Certificates and instead it shows “Challenge request failed for domain https://www.wikiayurveda.com”

I’m unable to understand where things are getting wrong.

I’m not a tech person and very miserable at coding stuffs, so Can any one help me in an easy language?

Thanks in advance.
RS Pandey

OK. I will contact the plugin author of let’s encrypt or and try to extend certificate to www for subdomains.

Thanks a lot RogierLankhorst for your all the support you have provided me till now and be with me for so long. I sincerely appreciate your efforts and dedication.

GOD BLESS YOU.

I will come back and notify this forum, when the issues will be resolved denoting the causes and the procedure.
Bye for now.

Thanks. That would be nice of you, if some resolution could be found out through my hosting provider.

For your information, I submit following informations, if this could be related some where for troubleshooting of the issues.

I installed “Let’s Encrypt Certificate” by using ‘WP Encrypt’ plugin on my multi-site, as my hosting provider (bigrock.in) does not support free SSL.

After certificate was generated, the Let’s Encrypt displayed as below:-
“Let’s Encrypt Account:
Here you can manage the actual certificate. The certificate will be valid for all the sites in your network by default.
Your certificate was last generated on March 23, 2017 at 2:19 pm for the following domains:
exploremyindia.in, https://www.exploremyindia.in, againstmisleading.exploremyindia.in, funnyvines.exploremyindia.in, indianmedicine.exploremyindia.in, computertips.exploremyindia.in, fashionindia.exploremyindia.in, homeopathyindia.exploremyindia.in, learningchild.exploremyindia.in”

If you could notice above, there is a certificate for https://www.exploremyindia.in, but no www entries for various other sub-domains.

Is it related somewhere with our current problems ?
If ‘Yes’, then what to do for generating certificates for subdomains with www entries also ? How to do it step by step ? Please elaborate the procedure.

Thanks & Regards,
RS Pandey

I moved the following script on top of the .htaccess file.

# BEGIN Redirect https subdomain with www to non-www
RewriteEngine On
RewriteCond %{HTTP_HOST} ^www\.(.*)$ [NC]
RewriteRule ^(.*)$ https://%1/$1 [R=301,L]
# END Redirect https subdomain with www to non-www

It has solved half of my problems, meaning that now following redirect works fine.
https://www.againstmisleading.exploremyindia.in/ >> https://againstmisleading.exploremyindia.in/

But still the following redirect does not work and opens a blank page.
https://www.againstmisleading.exploremyindia.in/ >> https://againstmisleading.exploremyindia.in/

Thanks again for your support and efforts in solving the issues.
Regards

Thanks once again, for your continued support.
I am only trying to achieve the following.
Redirect http or https https://www.subdomain to https non https://www.subdomain

For Example: http or https://www.subdomain1.mydomain.com to https://subdomain1.mydomain.com

I used your advised script in my .htaccess file, which is as follows but still there were no difference.

RewriteCond %{HTTP_HOST} ^www\.(.*)$ [NC]
RewriteRule ^(.*)$ https://%1/$1 [R=301,L]

However I have noticed that there are already few ReWriteRule and ReWriteCond script pre-existing in the .htaccess file. I suspect they are causing the problems. I deleted few of them but then whole system (WordPress site) started misbehaving. Snap shot of my .htaccess file is given below for your perusal and analysis please.

# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
Redirect 301 /page/17 https://againstmisleading.exploremyindia.in/
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d

# BEGIN Redirect https subdomain with www to non-www
RewriteCond %{HTTP_HOST} ^www\.(.*)$ [NC]
RewriteRule ^(.*)$ https://%1/$1 [R=301,L]
# END Redirect https subdomain with www to non-www

RewriteRule . /index.php [L]
</IfModule>
# END WordPress

In view of the above please do advice. Please bear with me as I’m not very conversant with this aspect of configurations.

Thanks & Regards.

Hello,

On Redirect Check from https://redirectcheck.com/, following displayed.

https://www.againstmisleading.exploremyindia.in/

HTTP/1.1 301 Moved Permanently
Date: Thu, 30 Mar 2017 15:31:32 GMT
Content-Type: text/html; charset=UTF-8
Transfer-Encoding: chunked
Connection: keep-alive
Set-Cookie: __cfduid=d03b8c824b94e1bc6844afa841507a11f1490887890; expires=Fri, 30-Mar-18 15:31:30 GMT; path=/; domain=.exploremyindia.in; HttpOnly
X-Powered-By: PHP/5.4.45
Set-Cookie: wfvt_1994781031=58dd24d47ec26; expires=Thu, 30-Mar-2017 16:01:32 GMT; path=/; httponly
Location: https://www.againstmisleading.exploremyindia.in/
Vary: Accept-Encoding
Server: cloudflare-nginx
CF-RAY: 347c1dc57070471c-EWR

https://www.againstmisleading.exploremyindia.in/

In the above test https://www.againstmisleading.exploremyindia.in/ is directed to https://www.againstmisleading.exploremyindia.in/

Though I wanted that it should have been directed to https://againstmisleading.exploremyindia.in/ i.e without www.

P.S. https://www.againstmisleading.exploremyindia.in/ does not diplay the page whereas the URL https://againstmisleading.exploremyindia.in/ can display the page.

PLEASE TRY TO HELP ME,
Thanks.

Thanks RogierLankhorst,

As advised by you I have changed the Cloudflair page rule as follows but still it does not work.
Source URL: www.*exploremyindia.in/*
Forwarding URL: https://exploremyindia.in/*
Type of Redirect: 301 Permanent

I also tried few other combinations like followings, but they also did not work.

Source URL: www.*.exploremyindia.in/*
Forwarding URL: https://*.exploremyindia.in/*
OR
Source URL: //www.*.exploremyindia.in/*
Forwarding URL: https://*.exploremyindia.in/*

I just wanted that following redirect should work for my site, but it is not working.
http or https://www.subdomain.domain.com -> https://subdomain.domain.com
LIVE e.g.
https://www.againstmisleading.exploremyindia.in/ -> https://againstmisleading.exploremyindia.in/

Please try to help me.
Thanks.

Thank you very much RogierLankhorst for your prompt reply.

I visited your advised linked page and first checked for the SSL availability, the result was follows.

SSL test page
This page is used purely to test for ssl availability.
#LOADBALANCER#

#SUCCESFULLY DETECTED SSL#

In view of the above, I applied the script meant for #LOADBALANCER#. I have added the following code to my .htaccess file, but still it does not work.

<IfModule mod_rewrite.c>
RewriteEngine on
RewriteCond %{HTTP:X-Forwarded-Proto} !https
RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [R=301,L]
</IfModule>

I’m not good at coding stuff and not a technical person. It appears something I’m missing, so please help me. For your troubleshooting or reference my web site name is https://exploremyindia.in/

Thanks again.

This is a debugging error caused by turning the DEBUG option to True. You can check the article on has_cap error for a possible resolution of your problem.

Oh thanks a lot guys for your valuable informations. My wordpress multisite https://exploremyindia.in/ had crashed due to malfunctioning of W3 Total Cache plugin during installing some updates. Finally I have resolved it.

Thanks everyone. The problem is resolved. I was making a mistake while my WordPress installation. I was checking multisite option, which cause to create a directory automatically.

Thanks again.

Hi Tanveer,

Thanks for replying. I’m not very good at WordPress so may be you help me. So far I remember I tried to install WordPress in its root directory only. There was an option for Directory name as wp for installation, but I removed it.
How can I proceed further and check ?
Thanks again