Ruslan Suhar

Hmm …

Please send me some email to rs at codelights.com, we’ll discuss what to do next.

Hello once again,

As I can see, you’re using caching plugin that modifies the scripts loading logic. Did you purge the cache after the plugin’s update? (Most likely, after the update part of the scripts were cached, and part were not).

If it’s possible try this, and write me the results: it might really speed up the ticket resolution in case it’s just the old cache issue.

If it’s not about the cache (but about ZenCache compatibility), I’ll investigate it deeper and, most probably, the issue will be fixed in the next update.

Will be waiting for your answer!

Hello Onestopteklv,

Thank you for the feedback! I’ll try to obtain the needed device soon to investigate and fix it!

Hello Frank,

About which animations are you talking about? Interactive Text, Counter or what?

It was fixed in the latest update. If you face this (or any other) issue, let me know!

Check the latest update ??

Hello once again,

Managed to replicate the issue: it occurs when you allow SiteOrigin editor for the custom post type that doesn’t support editor at all (quite unusual case indeed!)
I’ll fix it in the next update (that is coming within 1-2 days).

Ok, I’ll investigate it deeper and provide an update with fix asap! Stay in touch!

Are you editing a standard page or some custom post type? Which one?

Hello Seltzer04,

Unfortunately, I cannot replicate this issue. Please provide the list of console errors (see Step 3 at https://codex.www.ads-software.com/Using_Your_Browser_to_Diagnose_JavaScript_Errors)

Will be waiting for your reply!

Ok, another suggestion: update the current plugin’s admin/css/customizer.css, so the overall content will be:

div#wp-link-backdrop {
  z-index: 500001;
}
div#wp-link-wrap {
  z-index: 500002;
}

Please let me know if it helped!

Hello shrinisudi,

Thank you for the feedback! I appreciate it!

I’ll fix it in the next update that is coming soon.

Till then you can apply a quick CSS fix:

.wp-customizer #wp-link-wrap {
	z-index: 500500 !important;
}

Please let me know, if it helped!

Great to know that!

In case you ever encounter some issue, just let me know, I’ll try to fix it asap!

And if you enjoy the plugin, don’t forget to rate it, and stay in touch: lots of new really great features are coming soon! ??

Here it is: rs at codelights.com

Will be waiting for your email!

Please provide the relevant link to the page with counter, so I could have a look.