Ruud

I did the same but after a language update the problem returns!!!! We tested this #polyglots NL.

Hello @doublezed2

I already did that but no results.

Is there not a kind of log program that I can use?

Greeting,

Ruud.

@doublezed2

Hello Zubair,

Under you find the GitHub link

https://gist.github.com/Ruba5913/7e6d090e9f7d3cdf9a0f0befc9f876ea

Kindly regards,

Ruud

I have the same issue. But after clicking on orders or downloads in the account menu, then de link is working ok.

@omarfpg Hello,

I can’t reproduce the issue.

So, I will wait until the new month (july) when I do the bookkeeping and will then see if there are any issues in the live program. When I see no issues then I will close this conversation.

So please have some patience.

Ruud.

Hello @ckadenge

I already tried one order with the same items, as the order with the biggest difference, on the staging site. But all went ok this time. Average we have about 50 order per month. Should I make 50 orders or more and if yes where must I look at? In my opinion, the mistake takes place somewhere in the checkout before agreeing to pay.

Greetings

@ruba1956

Hello, @carolm29

Yes, these 3 orders are involved. When I look back in my bookkeeping program e-Boekhouden.nl, I see no paying difference in 2022 when the shop started. In 2023 I see 13 differences over the whole year. The most are + or – € 0,01, there is one of +€1,29 and one of +€0,22. In Jan. 2024 I had one difference of -€0,01 and in Mar. 2024 I have 4 differences -€0,25 -€4,99 -€4,10 and +€0,02 . I don’t mind the €0,01/0,02 these are probably rounding Issues. Mostly the orders have a mix of VAT 9% and 21%.

I will set up a staging asap.

Greetings,

@ruba1956

Hello @anastas10s

What I discovered that the total of the 9% tax is not correctly added (the tax per item is correct!) and afterward the adding of the subtotal + tax + shipping cost is also not correct!

Greetings,

Ruud

@anastas10s

I always keep mine plugins up to date!

I can’t deactivate the 2 plugins in the live situation!

Are you sure it isn’t a WOO bug?

Kind regards,

Ruud

@doublezed2

Yes, I confirm this discrepancy.

The other discrepancy is WOO = € 45,27 and should be € 50,36 and another WOO= € 42,89 and should be € 43,89.

Because I have a little webshop, it has effect on mine profit!

I hope you can solve this issue.

Many regards,

Ruud

Hello @omarfpg ,

Here are the screenshots.

Greetings Ruud

Hey @carolm29

Sorry I cleaned up too much ??

So I made them again. The only similarity between the three issues is the pay way Ideal. When you add up all items separately by hand on the invoice, then there is already a difference between the total off WooCommerce.

Greetings Ruud

Issue 1

Issue 2

Issue 3

Thanks for your reply.

But when I change to English language, the Dutch text will stay because it was stored in the database.

I will keep in now in English and wait until another issue will occur.

Or do you have any suggestions?

` WordPress Environment

WordPress address (URL): https://bunnysweets.nl
Site address (URL): https://bunnysweets.nl
WC Version: 8.8.3
REST API Version: ? 8.8.3
Action Scheduler Version: ? 3.7.4
Log Directory Writable: ?
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WP Multisite: –
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WP Debug Mode: ?
WP Cron: ?
Language: nl_NL
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`

Hello @carolm29

Here is the info you asked.

Please let me know if you need more info!

Thanks in advance.

It looks like that it is solved at the last update. I keep an eye on it. ??

• This reply was modified 1 year, 4 months ago by Ruud.