Rashed Ripon (a11n)

Hi @moodkoala ,

If I understand correctly, you see the error message when you are trying to choose the shipping method on the checkout page, right?

Does it happen especially when you have WooPayments gateway active?

I can see that you also have “Checkout Plugins – Stripe for WooCommerce”. I recommend keeping this plugin deactivated while testing with WooPayments. WooPayments use Stripe platform in the behind so there is high chance of conflict.

If this problem is specifically happening with WooPayments, I recommend posting the problem on WooPayments forum so that we can keep similar discussions in one place.

Thank you.

Hi there!

I understand you want to use Geolocation feature with MaxMind API key. Out of the box, you should see these options on that field:

Image Link: https://d.pr/i/5gEwN6

Do you have any plugin or custom code that can affect the fields and hide Geolocate option?

Could you share a copy of your site’s System Status Report with us?
You’ll find it at the top of the page under WooCommerce > Status > Get system report > Copy for support (after you scroll down a bit). Once you have the System Status Report file, please send it with your reply.

Hi there!

My client imported some product variations via the built in Wooocmmerce import function. The variations have been created as menus instead of products.

Do you have any idea how this could have happened?

This is an interesting scenario. Do you know which import option the client has used?

To import products, one should use Products → All Products → Import Products

Image Link: https://d.pr/i/MpUf9o

Please refer to the default export import documentation for further details.

Thank you.

Hi there!

I understand you want to modify and add additional parameter on the default [products] shortcode.

You will need to use custom code and extend the shortcode for your use case. You can check this filter and make your adjustments accordingly:

apply_filters( 'woocommerce_shortcode_products_query', $query_args, $this->attributes, $this->type );

This requires involvement from a developer so feel free to check our developer resources portal that can help you get going, so I would recommend you to check it further from here: https://developer.woocommerce.com/

You can also visit the WooCommerce Community Forum, the WooCommerce FB group, or the #developers channel of our Community Slack. We’re lucky to have a great community of open-source developers for WooCommerce, and many of our developers hang out there, too.

Another option is to check our customizations page to hire an expert that can create a custom solution for you: https://woocommerce.com/experts/

Thank you.

Hi there!

I understand you are having trouble enabling the product filter on the archive page with custom code. Is there particular reason why you want to hard code the filter?

You can use extensions like WooCommerce Product Search and add an attributes filter if you only want to add an attribute filter on the archive page.

I do not have an exact example of how this can be achieved with custom code.

I’ll keep this thread open for a little longer to see if anyone else can chime in to share any other hints.

We have our developer resources portal that can help you get going, so I would recommend you to check it further from here: https://developer.woocommerce.com/

You can also visit the WooCommerce Community Forum, the WooCommerce FB group, or the #developers channel of our Community Slack. We’re lucky to have a great community of open-source developers for WooCommerce, and many of our developers hang out there, too.

Another option is to check our customizations page to hire an expert that can create a custom solution for you: https://woocommerce.com/experts/

Thank you.

Hi @roundaboutweb ,

I appreciate that you want to report and help us fix the problem.

This forum is strictly to discuss core WooCommerce features and discussing other paid extensions is prohibited by the forum regulations. Even if we wanted to learn more about the problem to share with our developers we are unable to do that in this forum.

Since you are using a paid extension, I believe you already have a WooCommerce.com account, please contact support through?WooCommerce.com → My Account → Support and share all the details that will allow us to reproduce the bug.

Thank you.

Hi there!

Can you please create a ticket so that we are able to locate the WooCommerce Payments account and check the country associated with the account?

Please share the URL of this forum thread so that we can understand the background of the problem.

Thanks.

Hi there!

This is certainly an interesting problem. Is it okay to share the exported CSV file here? You can upload it to a Google Drive and share the link with us.

Alternatively, you can create a ticket on WooCommerce.com so that we can get the CSV file and investigate this further.

Hi there!

It looks like we didn’t have anyone in the thread who could identify the problem. As we are not developers, we can’t say for sure what exactly is missing in the second code.

If you are unable to find help from the free resources shared above, you can hire a developer from freelance marketplaces or talk with an expert to help with the project.

I’m going to mark this thread as resolved for now as it seems there won’t be any more new replies regarding the problem.

Thanks for your understanding ??

Hi @darrenscully ,

Thanks for investigating it further. The bug reports on Stripe and WooCommerce Payments are quite old and closed. Also, I do not see any similar report yet on the GitHub repository of the Braintree extension.

As a next step, we would like to reproduce the problem. To do that we will need:

• The steps to reproduce the problem
• Any particular address that triggers the problem

Depending on what we find, we will continue to investigate further.

Hi @comicalgoods ,

I can see that ticket 5905131 has already been handled by one of our teammates.

I’ll mark this thread as resolved. If you have any other queries, feel free to open a new thread.

Thank you ??</img>

Hello @eliasadriano ,

Translated: I’m getting the message “One or more tables are still missing: wpxl_wc_rate_limits, wpxl_wc_product_at”, I don’t know what it is or how to fix it

Can you please let me know where exactly you see this message and was there any changes on the site that triggered the problem?

Please go to the setting located at: WooCommerce > Status > Tools, and click the Verify database button.

Link to image: https://snipboard.io/iWg8sc.jpg

Let us know how it goes.

It will be great if you could share your current System Status Report. You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button. Then paste it here in a comment.

Hello @gazetarumska ,

Can you please let me know if you are trying to add attributes in the Products > Attributes section or if you are unable to find the global attributes when you edit the product?

Link to image: https://d.pr/i/bcMeQ6

Please try to regenerate the attribute lookup table from WooCommerce > Status > Tools page:

Link to image: https://d.pr/i/iQpvUa

If the above doesn’t help, check these steps:

– Do you see any JavaScript errors on that page? You can check for JavaScript errors with your browser of choice by following the steps outlined here
– Check if you have any fatal error under WooCommerce > Status > Logs page.

It will be great if you could share your current System Status Report. You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button. Then paste it here in a comment.

Hello @stanak ,

WooCommerce appears to be installed, but the Wordfence Login Security WooCommerce integration is not currently enabled. Without this feature, WooCommerce forms will not support all functionality provided by Wordfence Login Security, including CAPTCHA for the login page and user registration.
Ordering system is not working.

This message is coming from your Wordfence security plugin.

This forum is specifically for WooCommerce core questions so it will be a good idea to post this on Wordfence Security plugin’s forum so that they can help you further.

I’m going to mark this thread as solved. If you have any other queries, feel free to open a new thread ??

Thank you.

Hello @chris15326 ,

I understand you want to show the amount of money saved due to the discount you are offering on the products. Currently, you see the percentage of discount:

Link to image: https://d.pr/i/ctBzM8

I’m not sure if the theme developers have checked thoroughly because out of the box WooCommerce only allows you to display the regular and sales price on the product page and doesn’t show the amount of savings:

Link to image: https://d.pr/i/hA3cIO

You usually need a custom code or plugin to add that part.

If you are unsure if this is coming from the theme please switch to a default theme like Storefront to see if the percentage shows on the single product page.

Our scope of support is limited for custom code but you can modify this code and use it on the single product page. If you’re unsure, you can hire a developer. We highly recommend contacting one of the services on our Customizations page. https://woocommerce.com/experts/

Thank you.