ruudiz

Hello @bsfherman!

Any news regarding this issue?

I had created the same topic some time ago in the Hello Elementor theme support forum and someone had the same issue – https://www.ads-software.com/support/topic/hello-theme-viewport-user-scalableno-or-maximum-scale-is-less-than-5/

Regards,
Rudolfs

Hello @bsfherman!

I am using Hello Theme. I have created a test page and unloaded the EHF plugin for it. Please check – https://www.watchdistribution.co.uk/test/

After disableing EHF plugin and testing with web.dev tool, the problem is not present anymore.

Thanks!
Rudolfs

Hello @bsfherman!

I had 2 sites with the same setup – Hello Theme + Elementor – Header, Footer & Blocks Template.

When testing with web.dev tool, both sites had the same accessibility issue – [user-scalable=”no”] is used in the <meta name=”viewport”> element or the [maximum-scale] attribute is less than 5.

1st site is live. 2nd site was still in the development stage so I switched from Header, Footer & Blocks Template plugin to Elementor Pro headers the problem disappeared for it.

Here is a site that still has the Header, Footer & Blocks Template plugin active – https://watchdistribution.co.uk/, so the problem is still there. Feel free to test it.

Best Regards,
Ruudiz

• This reply was modified 3 years, 9 months ago by ruudiz.

Hello @peyobarosvision,

I just switched to the Elementor headers by using Theme Builder.

Dasboard>Templates>Theme Builder>Add New>Header

You can choose display conditions next to Elementor editor Update button – Save Options (small triangle).

• This reply was modified 3 years, 10 months ago by ruudiz.

The issue was caused by Elementor – Header, Footer & Blocks plugin (https://www.ads-software.com/plugins/header-footer-elementor/)

It overrides the theme header.

Hello @shiloey!

Ok, I see. However, zooming doesn’t work for me.

Oh well, I will try to solve this issue and leave a solution here when I find it.

Thanks!

Yes, it was only for the admin and disabling that option fixed this issue.

Thanks!

Hello Vladimir,

Yes, it turns out that I am on a shared server. Although I thought that WPEngine is a powerful hosting service and I should not experience these issues.

I contacted WPEngine and it turned out that another account on the same server had overloaded the server with AJAX calls. So when I ran PGC scan, it was an extra load. I was migrated to a different server and this 504 issue disappeared.

Thank you for your information! All my sites have PGC. I will look into this possibility to reduce the quantity of AJAX calls from PGC plugin during scanning, because I have a fair amount of plugins.

They work only when you heave pres-sales questions.

After you have bought something they pretend to support because of 14 days refund policy.
Afterwards, you will get no replies.

I bought their plugin bundle.

Their Faceted Search for Ultimate Member plugin does not work.
Their Privacy for Ultimate Member is a disgrace.

In short – Their plugins are poor quality and from this point, they just do a fraud.

I advise UltimateMember.com to remove their affiliation form their site. There are still links at https://ultimatemember.com/3rd-party-plugins/

Code that is on: https://cartflows.com/docs/exclude-on-hold-status-orders/ brakes site and gives an error: 500

Hello @cartflows!

I am also getting 500 error.

Any update on this issue? I read that there are several people with this problem.

Thanks, it worked.

Hello,

Only logged in users can access that page.

Please see screenshot – https://pasteboard.co/J4H5ZYyA.png

We would need to disable/hide it when hover.

I’m also having this issue.

I used CSS code as it seemed easier.
Thanks, it worked!
Very useful.