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  • Thread Starter rvmclaughlin

    (@rvmclaughlin)

    I am still working on this issue, I suppose I need to contact Jetpack because if I disable that plugin, it will work.

    Thread Starter rvmclaughlin

    (@rvmclaughlin)

    Before you ask, here is the status report for support

    WordPress Environment
    
    WordPress address (URL): https://dchomeinteriors.com
    Site address (URL): https://dchomeinteriors.com
    WC Version: 7.4.0
    REST API Version: ?</img> 7.4.0
    WC Blocks Version: ?</img> 9.4.3
    Action Scheduler Version: ?</img> 3.5.4
    Log Directory Writable: ?</img>
    WP Version: 6.1.1
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ?</img>
    Language: en_US
    External object cache: –
    
    Server Environment
    
    Server Info: Apache
    PHP Version: 7.4.33
    PHP Post Max Size: 256 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 3000
    cURL Version: 7.85.0
    OpenSSL/3.0.8
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.39-42-log
    Max Upload Size: 256 MB
    Default Timezone is UTC: ?</img>
    fsockopen/cURL: ?</img>
    SoapClient: ?</img>
    DOMDocument: ?</img>
    GZip: ?</img>
    Multibyte String: ?</img>
    Remote Post: ?</img>
    Remote Get: ?</img>
    
    Database
    
    WC Database Version: 7.4.0
    WC Database Prefix: DC_
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    Database Data Size: 53.01MB
    Database Index Size: 10.64MB
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    Security
    
    Secure connection (HTTPS): ?</img>
    Hide errors from visitors: ?</img>
    
    Active Plugins (14)
    
    Grid Kit (Premium): by wpsofts – 1.8.53
    Jetpack: by Automattic – 11.8.4
    Thrive Automator: by Thrive Themes – 1.8
    Thrive Leads: by Thrive Themes – 3.15.1
    Thrive Ovation: by Thrive Themes – 3.15
    Thrive Product Manager: by Thrive Themes – 1.7
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    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.22.24
    
    WooCommerce Payments: by Automattic – 5.5.0
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    WooCommerce: by Automattic – 7.4.0
    Yoast SEO: by Team Yoast – 20.1
    WP Mail Logging: by SendLayer – 1.10.5
    
    Inactive Plugins (2)
    
    SiteGround Optimizer: by SiteGround – 7.3.1
    WP Content Copy Protection & No Right Click (premium): by wp-buy – 9.9
    
    Settings
    
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    Currency: USD ($)
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    Connected to WooCommerce.com: ?</img>
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    WC Pages
    
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    Theme
    
    Name: Child Thrive Theme
    Version: 1.0
    Author URL:
    Child Theme: ?</img>
    Parent Theme Name: Thrive Theme Builder
    Parent Theme Version: 3.15.1
    Parent Theme Author URL:
    WooCommerce Support: ?</img>
    
    Templates
    
    Archive Template: Your theme has a woocommerce.php file
    you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
    
    Overrides: –
    
    Admin
    
    Enabled Features: activity-panels
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    wc-pay-promotion
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    Options: ?</img>
    Notes: 35
    Onboarding: completed
    
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    Blog ID: 144766259
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    Newest: 2023-02-21 15:55:44 -0600
    
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    Oldest: 2023-02-02 22:57:56 -0600
    Newest: 2023-02-27 18:24:03 -0600
    
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    Pending: 2
    Oldest: 2023-02-27 19:22:10 -0600
    Newest: 2023-02-28 17:59:35 -0600
    
    Status report information
    
    Generated at: 2023-02-27 18:32:09 -06:00
    `

    Thread Starter rvmclaughlin

    (@rvmclaughlin)

    What this video. See if this helps you. Maybe you can change the column width of each view (desktop, tablet, mobile) for the element where you put the shortcode for the grid kit. I’m curious if it will work. This may give these guys some guidance. But we still have not heard if they are even working on the issue!

    https://kb.wpbakery.com/docs/learning-more/responsive-settings/

    Thread Starter rvmclaughlin

    (@rvmclaughlin)

    Well, I’m not to sure about all the lingo. But i would guess it woukd be the width of the container/element where you enter the shortcode for the grid kit. Thrive builder is a front end builder where i can click and make changes on anything. I wonder if you can use css where you would check the media to be of certian value and set the prooerty width of the element/container equal to your pixels you want. Hope this makes some sense. Im more of a see and do person.just to let you know, i set the max width of the contIner to 1080px, tablet to 700px and mobile to 300px.

    Thread Starter rvmclaughlin

    (@rvmclaughlin)

    I got my grid kit to work! I had to set a fixed value to the width for desktop view, tablet view and mobile view for the element that displays my gridkit. I use Thrive Builder for my site. And it was very easy to do. After looking at the code, for some reason, the variables do not seem to be passing correctly. The pictures are still there but are not adjusting to the screen size. So what I did was just eliminate the adjustment. Hopefully, they will come up with a solution!
    Good Luck

    I am having issues too. It seems each grid on the mobile view is only displaying my second album in the grid. I was getting ready to do a restore from yesterday’s backup. But it seems that would have not helped if it is the new WordPress update.

    Thread Starter rvmclaughlin

    (@rvmclaughlin)

    so i have made a page for each, the listings, the search and the categories. Each page looks exactly alike. so now the search will redirect to the search page with the results. so now my question is when the reset button is clicked, can it go back to the listings page to show all listings?

    Thread Starter rvmclaughlin

    (@rvmclaughlin)

    When [acadp_search_form] and [acadp_listings] are on the same page, are the search results suppose to be displayed where the [acadp_listings] are? Can someone help me to determine what is going on. the page is https://www.otga.org/listings-search and the search is not working.
    thank you.

    Thread Starter rvmclaughlin

    (@rvmclaughlin)

    I have tried that. this does not seem to work. The listings will all show but when I use the search, it does not display the ads that I want to search for. It just keeps the listings and does not affect what is on the page.

    Thread Starter rvmclaughlin

    (@rvmclaughlin)

    Thank you for your reply. The get_value worked. I know I tried that last night. I must have had something wrong,,, For one, I was using the $this instead of $record. This plug in is exactly what I was looking for. It seems very flexible to get exactly what you want and need. If I understood php and html better, all would go quicker.

    Thread Starter rvmclaughlin

    (@rvmclaughlin)

    LOL because I do not know what I am doing to begin with!!! I do not know the best route to start! The site is otga.org/home. It still needs a lot of work. I made it this far somehow… I will look into what you have mentioned. thanks.

    Thread Starter rvmclaughlin

    (@rvmclaughlin)

    I have gotten closer and yes it is the builder. something with the page theme. It is somewhere between where the submit saves the record and before the thank you message is sent. I wish I knew how to get this right. It works in the theme when I just want to list. It works with just the wordpress page. I am just beginning with php. so i do not know how far I will get with this.
    Thanks.

    Thread Starter rvmclaughlin

    (@rvmclaughlin)

    This is strange… manually added more records. Went to the signup page to try to add another and the sql statement in the debug log still says where ID is 10. How can that be???

    • This reply was modified 5 years, 11 months ago by rvmclaughlin.
    Thread Starter rvmclaughlin

    (@rvmclaughlin)

    I thought you were on to something. My login had admin and subscriber. I took off the subscriber but it still did not work. I can fill in all the fields that are required. None of the fields are read only. They are only required. I have them as sortable, csv and signup checked. So further looking into it, the debug log, the sql statement is to update the record with the record ID = 10. That is the count it is on now. It will never “update” because it was never added. Somehow something is stuck and it think i got to this point by being able to add a record when I first log in. When I added the record, I entered the fields, hit the submit and it just sat there. I closed the page. When I looked in the table it was there. Then when I go to try to add another record, it will not display the signup page. It ends up displaying css script on the page after a minute or two of time. Is this a session id error? In order to be able to try to enter a new record, I have to go delete the previous one just enter. And then I am back to the record never adds, it goes to the thank you page, the debug sql is trying to update a record that was never added. I am hoping this is just a settings error somewhere that someone can help me find. Can it be a plugin conflict? I deactivated all but my 2 main ones, memberpress and the thrive architect.
    Thanks

Viewing 14 replies - 1 through 14 (of 14 total)