RVOLA

Good morning,
I invite you to read the instructions here which should answer your questions: https://www.ads-software.com/plugins/wp-original-media-path/#installation

Good morning,
I just tested on an environment with
WordPress 6.3 and WooCommerce 7.9.0,
the current plugin is fully functional.

Hello @karen61227

have you enabled WooCommerce HPOS mode?
If yes, the current extension is not compatible

if they are “pending”, yes

Hi @tjos123

This is a classic problem with the use of cron and time zones.

You must have changed the clock lately. The cron executes a task every X seconds away from its starting reference. With the time change there is no new reference calculation.

My advice for restoring this is:
1 – Go to “Action Scheduler” in the Tools menu
2 – Click on “Pending”
3 – Search “woo_cao_cron”
4 – Click on “Cancel”

Normally the plugin will recreate a cron task with the current time zone as a reference point.

Thanks @tobi_w ??

Hello @dccbrandao

Trying to change priority “10” on hook “woo_cao_gateways” to “9999”

and come back

Hello @chris-yau

normally you can add new gateways by following the method explained here: https://github.com/rvola/woo-cancel-abandoned-order/wiki

Thank you very much ??

Yes with pleasure !
Paypal link is still ok : https://www.paypal.me/rvola

perfect !
there shouldn’t be any more runaway.

If you have more woocao something may get stuck and leave the server waiting indefinitely. This can come from the cron or from an extension…

For stock management, the WOOCAO plugin will automatically restock through WooCommerce if the order includes an item with stock management.

it is not normal. It should only have one woocao.
Click cancel to cancel all woocao. Normally it should create only 1.

no problem with wp-cron, in the idea you have the right method. Manually activate wp-cron.php to wake it often.

Yes for your explanation you are right, this is how it happens.

To be honest with action-scheduler I could do much better now but I’m sorely lacking in time and this year is extremely complicated for me (I’m independent).

It’s “free” time that I give, that’s why I adjust my priorities.

looking at the numbers, everything seems low enough to have a crash.

How many woocao tasks do you have in action scheduler?

normally 1 hour after the sale it should be canceled.
If the order is canceled at 5:50 p.m., the cron is only started at 5:50 p.m.
The ideal when you have a site with a lot of cache, is to force the cron of WP with a recurring task on the server which wakes up wp-cron.php every hour.

Then there may actually be a lag between the time of the order and the time of the cancellation.

To understand this, you have to look at the time of passage of woocao in action-scheduler.

In my example it goes to 8:58.
This means that if the WP cron works it will go to 9:58, 10:58, 11:58 etc…
If an order is placed at 9:15 a.m. and should be canceled “theoretically” at 10:15 a.m., it will actually be canceled at 10:58 a.m.
Because when the woocao task is activated at 9:58 a.m. it will ask: “Give me the orders that are over 1 hour old and must be cancelled. However, the 9:15 a.m. order does not yet have 1 hour.
At the passage of 10:58 this time it will be canceled.

From what I see I think it’s the WP cron task that is not activated in time.
Here are ways to force WP cron: https://ploi.io/documentation/optimisations/run-wordpress-cron-manually