Ryan Giglio

Great! Thanks ??

This hasn’t been resolved for me. However I have an update.

I didn’t specify in my OP that I’m trying to import to a custom post type. It seems to be working with normal posts but not custom posts. I didn’t realize that.

Also, I looked into the Javascript to find where the “Fill all mandatory fields” error was being thrown and discovered why it’s coming up. The problem is with this line:

var importlimit = document.getElementById('importlimit').value;

For whatever reason, when I look at the page in the dev tools there are three different inputs with the id “importlimit”. Because of that, document.getElementById isn’t returning a value even though I filled in the input field. Even when I removed them and fixed the value of document.getElementById('importlimit').value it didn’t work but that’s definitely part of the problem, and I’m sure it explains why the layout is messed up.

(OP here) I don’t have any sort of caching on my server. I will disable the plugins and see if anything is affecting it.

This is the CSV that I’m uploading, if that’s what you mean: https://d.pr/f/ImZy

I don’t have a cache plugin installed.

These are the plugins I have: https://d.pr/i/bd5y

It seems to work fine importing the same CSV on the demo version.

Unfortunately there aren’t any log details. The log section is blank: https://d.pr/i/4IwL

Are there any other troubleshooting steps I can go through to help you identify the problem?

I did some research into the YouTube API and found the cause of the problem. By default, the YouTube API limits the results of a playlist feed to 25 videos at a time. You can get a maximum of 50 videos in one request, but anything more than 50 and you have to start paginating your requests.

Unfortunately it seems like it would take some significant rewriting of the way imports work in this plugin to fix the issue.

After talking to BlueHost support, it seems they are phasing out support for PHP 5.2 and automatically switched my site over to PHP 5.4. Reverting it to PHP 5.2 fixed the problem.

@chenryhen a question: is the site hosted on BlueHost? I was just contacted about the same issue and I’m thinking that maybe BlueHost changed something in their PHP installation to cause this issue? I am currently looking into it and will reply with details if I figure anything out.

Same problem!