ryanv12

The theme was actually applying padding to the list items where Disqus was located, which is why that fix didn’t work (it was a little different).

We fixed it by saying that there should be 0 padding on list items within the Disqus thread area. Here’s the CSS we added:

#dsq-content ul li, #dsq-content ol li {
padding: 0 !important;
}

If the export script doesn’t finish, it’s usually because there weren’t enough server resources. This could mean that not enough were allocated by the host, or other plugin(s) are taking more of those resources (which is why one suggestion is to disable the others).

We obviously won’t suggest tweaking resource allocation, which is why the manual import option exists. If your concern is duplicating comments, that’s not a problem since we’ll just ignore any of the comments you’ve already imported. If you have any other concerns about using that method just let us know!

This usually happens when your site has global styles on list items like <ul> and <li>

You can usually override them with something similar to the suggestion in this CSS guide: https://docs.disqus.com/help/69/
(See subsection Circles or squares appear next to every item)

If you’re still having trouble, can you post a link to your site? We’d be happy to help figure it out then.

Hi Allie,

It looks like you were referring to our document on syncing, which copies comments from Disqus back to WordPress. This should be done automatically by default.

Here’s our document about exporting (and importing into Disqus): https://docs.disqus.com/help/24/

Try the Manual Import steps on that page and that should bring in your remaining comments.

The short answer is that these login options can’t be modified currently, but there’s a reason why.

Having the Disqus login is important because you’re tapping into tens of millions of already registered users, who are provided with a consistent user experience across sites. This actually encourages commenting from those users, especially for the many who swear by using Disqus. Our insistence on having this login option is what will drive comments and traffic to your site, especially with some of the features we have planned in the next few months.

We will be reconsidering our social login options (we agree it’s a little messy), so stay tuned for that as well. We appreciate your understanding and let us know if you have any concerns.

Ryan
Community Support @ Disqus

If the link in in the comment itself, you can edit the comment as a moderator. There’s a couple of ways:

1. Inline: Find the comment on your page then click “Moderate” and “Edit Comment”
2. Moderation panel: Expand the comment you want to edit and then click the “Edit” link and remove the URL.

Ryan
Community Support @ Disqus