Sabbir Mahmud

Hi @mazalk ,

I hope you’re doing great and thanks for your post.We need some more information to investigate the issue further, would you please contact our dedicated support and they will take care of it.

Best regards,

Sabbir

Hey @lorianqw ,

I hope you’re doing fine.

Actually, these criteria are added dynamically, which means they are added/edited by the admin. So we can not provide the specific translatable string for these criteria, as they can be changed by admin. That’s why it’s not translatable, I hope you will understand.

We also have a plan to introduce dynamic strings in the future. If you need assistance with anything else feel free to let us know.

Best regards,
Sabbir, Team ReviewX

Hey @tony1963 ,

Thanks for your immense patience and understanding. As @hasanet already mentioned due to a national crisis the internet is not available here for last 5 days so we couldn’t reply to you.

The website is up and running now. If you need help with anything else feel free to contact our dedicated support team.

Also, we’re really grateful to @hasanet brother for replying ??

Best regards,
Sabbir, Team ReviewX

Muito obrigado pelo seu gentil feedback. Estamos melhorando o ReviewX todos os dias. Esperamos que a integra??o esteja disponível no futuro. ??

Hey @prthnon ,

Thanks for your post. To investigate the issue we will need some more information. Would you please contact our dedicated support team? They will take care of it.

Best regards ??
Sabbir

Hey @ricknor ,

We checked the issue and seems like its a common issue with this 3.22.0 particular version of Elementor plugin and this version created conflict with many other plugins as well. We believe they have sorted the issue in version 3.22.1. So I would like to request you to update the Elementor plugin and check again for the issue.

If you need any kind of further assistance feel free to contact our dedicated support team, we’re always here to help.

Best wishes,
Sabbir, Team ReviewX

Hey @ginaalessia ,

I hope you’re doing great and thanks for reporting the issue.
Would you please let me know which translation plugin you’re using and which language you want it to be translated in?

Best regards,
Sabbir, Team ReviewX

Hey @ricknor
I hope you’re doing great and thanks for reporting the issue.

We’re looking into the matter and we will try to fix it.
Please note: The ReviewX team is on vacation on our biggest religious festival until 22nd June so it will take a while. I hope you will understand the situation. But personally I will try to involve an engineer within this time and I will let you know the updates.

In the meantime, if you need help with anything else, feel free to let us know.

Best regards,
Sabbir, Team ReviewX

Hello @shahrear17

Thanks for your patience. We have investigated the issue thoroughly and from our understanding this error shows up when we are not saving ReviewX-related configuration properly.

So I would like to request you to click the save button after configured every steps of WC quick settings.
I hope this issue will be fixed if it still persists please contact our?dedicated support team.

Best regards,
Sabbir, Team ReviewX

Hi @shahrear17 ,
I hope you’re doing fine and thanks for reporting the issue.
We have started an investigation and hopefully, it will be resolved soon.

In the meantime, if you need help with anything else, feel free to contact our dedicated support team.

Best regards ??
Sabbir, Team ReviewX

Hey Mike,

Let’s continue our discussion in the support ticket. Due to mismanagement of the ticket somehow your ticket got marked as resolved.

I hope it will never happen again.

Best regards,

Sabbir

Hi Mike,

Thanks for your immense patience and cooperation.

We are still working on it and hopefully it will be resolved by tomorrow.

We are trying our best to address this in earliest possible time and sorry for the delayed response.

Once again, your patience and support for ReviewX is highly appreciated.

Best regards,

Sabbir

Hey @lucytech ,

You got it right, it will be a review form in the email and reviewer will be able to leave review directly from the email.

This feature will be available for both free and pro users but I believe there will be some limitation for free users.

You can signup for beta testing program here.

Best regards,
Sabbir, Team ReviewX

Hey @limpinho ,

Thank you so much for your support and cooperation and thanks to the bricks team.

Since you’re working on the other issue, should we leave it?

Best regards,
Sabbir, Team ReviewX

Hi @amirhmoradi ,

Its great to see you after a long time, I hope you’re doing great.

We will release the fix within the next week, thank for following up and sorry for being late.
Also, you will be excited to know that we are targeting the end of June to launch new version of the plugin.

I will definitely send you a beta version of the plugin to you, what do you say?

Best regards,
Sabbir, Team ReviewX