Sabbir Mahmud

Hi?@amirhmoradi,

Sorry for the delayed response. I don’t why but somehow my last reply to you disappeared and it was the weekend here.

You can try downloading it once again from here. It will resolve all the reported issues.

Feel free to let me know if you need any further assistance.

Warm regards,
Sabbir

Hi?@amirhmoradi,

Thanks for your immense patience, Mate. Would you please try this instead of the current ReviewX plugin on your site? Hopefully, it will resolve the issue.

Warm regards,
Sabbir, ReviewX

Hi?@amirhmoradi,

A quick update for you: we’re still working on the issue, hopefully it will be resolved by Thursday.

Thanks for your support and patience ??

Warm regards,
Sabbir

Hi @amirhmoradi,

Thanks for your immense patience. I will get back to you with an update by tomorrow.

Have a great day ahead ??

Hi @lop74 ,

I hope you’re doing fine and thanks for your post.

To do this you have to follow three steps-

1. Disable the automatic review reminder email feature. Please check out this documentation to learn more.

2. You have to manually schedule reminder emails. Follow this documentation.

3. Now, you can send emails to particular customers from that generated list and cancel the rest.

I can understand this is a manual process but there is no other option to achieve what you’re looking for.

Feel free to contact our dedicated support team if you need any further assistance.

Warm regards ??

• This reply was modified 1 year, 1 month ago by Sabbir Mahmud.

Hi @epesnik,

I hope you’re doing fine, and thanks for your post. As I can see, you have already contacted our dedicated support team, so let’s continue our conversation there.

I am marking this conversation as resolved for now.

Warm regards,
Sabbir

Hi @amirhmoradi,

It would be a really exciting moment for us if you really built an addon on top of ReviewX and sold it. ?? ?? ??

But I think you won’t need to take such hassle since we have a plan for this, but the main challenge is that it will take a significant amount of time to see the capability in ReviewX. The ETA is 7–8 months from now!

I know it doesn’t sound good, but trust me, we can’t bring it faster at this moment.

I hope you will understand our situation and have a great holiday! ??

Warm regards,
Sabbir!

Hi dipokemon,

I hope you’re doing fine, and thanks for your post.

We need some more information on this. Would you please contact our
dedicated support team ?

Warm regards ??

Hi,

Thanks for your immense patience, as it was our weekend here, so it took a little longer than usual to get back to you.

If you’re using ReviewX Pro, then you will be able to edit the review, and you can remove the verified badge from the review edit settings.

Otherwise, you can use the following custom CSS to remove the verified review badge:

.rx_listing .rx_review_block .rx_body .rx_varified .rx_varified_user {
display: none !important;
}

Once again, I really appreciate your patience, and feel free to contact our dedicated support team if you need any further assistance.

Hi,

This is really unfortunate. No worries; we are looking into the matter, and hopefully it will be sorted out soon. Since it’s the weekend here, it can take a little longer. Please keep your patience.

Warm regards ??

Hi,

It’s great to hear that it worked. We just added the following code in the modified version and in the latest release as well.

global $wpdb; if (wpFluent()) { $query = “SELECT DISTINCT review_id FROM {$wpdb->prefix}reviewx_criterias”; return $wpdb->get_results($query, ARRAY_A); } return wpFluent()->table(‘reviewx_criterias’)->selectDistinct([‘review_id’])->get();

Warm regards ??

Hi,

Surprisingly, we couldn’t reproduce the issue at our end. But you can try this, a little modified version of ReviewX. Hopefully, it will work. Don’t forget to share the result with us.

Best regards ??

Hi,

Thank you so much for bringing the issue to our attention. We’re looking into the matter, and hopefully it will be sorted out soon. In the meantime, if you need any further assistance, feel free to contact our dedicated support team.

Warm regards ??

Good Day!

I hope you’re doing fine, and thanks for the feature request. We really appreciate it.

As I can see you have already contacted our
dedicated support team?and they will get back to you soon.

Best regards ??

Good Day!

I hope you’re doing fine, and thanks for reporting the issues.

We need some more information on this. Would you please contact our
dedicated support team ? They will take care of it.

Best regards ??