Sabbir Mahmud

Hi @gelion42 ,

Please use the following JS code snippet, which will limit the comment length to 10 characters by default. If you want, you can change the character count as needed.

const textarea = document.getElementById('comment');

const maxWordsLimit = 10; // Change this to your desired word limit

// Function to update word count and control input
function updateWordCountAndControlInput() {
  const words = textarea.value.trim().split(/\s+/); // Split by whitespace
  const wordCount = words.length === 1 && words[0] === '' ? 0 : words.length;
  if (wordCount >= maxWordsLimit) {
	textarea.value = words.slice(0, maxWordsLimit).join(' ');
	textarea.removeEventListener('input', updateWordCountAndControlInput);
	textarea.disabled = true;
  }
}

// Add input event listener to the textarea
textarea.addEventListener('input', updateWordCountAndControlInput);

// Initial setup
maxWordsDisplay.textContent = maxWordsLimit;

Feel free to let me know if you need any further assistance.

Have a nice day.???

Hi @gelion42 ,

Would you please tell me what the minimum and maximum character limits would be?

Best regards???

Hi @gelion42 ,

I hope you’re doing fine.

There is no such option in ReviewX to limit the character of a review comment.
However, we can provide you with a snippet code, so we need some more information to proceed.

Would you please contact our?support?
Our dedicated support team will take care of it.

Have a nice day. ??

Thanks & regards.

hi @thejasonator ,

Thanks for your patience.

We have released a new version of ReviewX, v1.6.21, where the issue has been taken care of. Please update the plugin, and hopefully the issue will be gone.

Feel free to let me know if you face any difficulties; we’re always here to help.

Best regards ??

Hi @annasgourmetgoodies ,

Here are the answers to your questions:

1. If you enabled the option that will allow reviews only from verified customers, in that scenario, a reviewer must login to leave a review. Otherwise, an account is not mandatory. This is a basic feature of WooCommerce, by the way.

2. With ReviewX Pro, you will be able to reply to customers reviews.

Feel free to let me know if there is anything else I can help you with.

Best regards ??

Hi @annasgourmetgoodies ,

It’s good to see you again. I hope you’re doing fine.
Yes, in the free version of ReviewX, reviews get auto-approved. You can’t moderate them.

Feel free to let me know if there is anything else I can assist you with.

Have a great day ahead ??

hi @thejasonator ,

I hope you’re doing great.
Please accept my sincere apologies for the inconvenience and thanks for reporting the issue.

We are investigating the issue, and hopefully it will be resolved very soon. I will get back to you with an update. In the meantime, please keep using v1.6.19.

Have a great day ??

Hi @annasgourmetgoodies ,

I hope you’re doing great, and thanks for your query.

ReviewX does not collect any customer data, including their reviews and site data.
However, it only collects the site admin’s email address if consent is given by the admin; otherwise, it does not.

Feel free to let us know if there is anything else I can assist you with.

Have a great day ahead ??

Hi @bockeromislam ,

Thank you for understanding and being with ReviewX.

Have a great week?ahead ??

Hi?@zauroman ,

I hope you are doing great, and thanks for contacting us.

As we need some more information, can you please contact our support? Our dedicated support team will take care of this issue.

Good Day ??

Hi @bockeromislam ,

I hope you’re doing great and thanks for your feature request. I really appreciate it.

At this moment there is no dedicated section or tab for displaying users’ reviews on the dashboard.
But user can access their given reviews from My Account>>Orders. Please check this demo account view.

A dedicated section for reviews would be more convenient for the customers in my opinion.

I have forwarded it to the R&D team and if it seems viable to them we will introduce this in the future.
Feel free to contact our dedicated support if you need any further help with ReviewX.

Have a great day ??

Hi @goranshoan ,

I hope you’re doing great and thanks for your feature request. I really appreciate it.

I have forwarded it to the R&D team and if it seems viable to them we will introduce this in the future.

Feel free to contact our dedicated support if you need any further help with ReviewX.

Have a great day???

Hi @pleasure94 ,

Hope you’re doing well and thanks for contacting ReviewX Support ??
Are you using both ReviewX and ReviewX Pro?

Review auto approval only comes with ReviewX Pro. If you’re using ReviewX Pro then please check out this video to learn how to configure the settings.

If you have configured the settings properly and still facing the issue, please contact our dedicated support team, they will take care of it.


Have a great day ??

Hola @jorgepavon ,

Espero que estés bien y gracias por contactar con el soporte de ReviewX.

Para permitir que sus clientes carguen múltiples imágenes con rese?as, debe usar ReviewX Pro.

Con la versión gratuita de ReviewX, los clientes podrán subir solo una foto.

Si ya está utilizando ReviewX Pro y se enfrenta a este problema, hágamelo saber.

Gracias y un saludo

Hi @carmpocalypse !

Please accept my sincerest apologies for the inconvenience.

We have already replied to both tickets, please let us know if you still haven’t received the reply.

Actually, the first ticket was not deleted, it’s the weekend here so it took a while to get back to you.

I hope you will understand.


Good day