Hi, thanks for the prompt reply. So the map feature is enabled on the checkout page and we are not forcing the customer to select a location on the map. Furthermore I have found that the plugin is working as intended on a mobile device. The issue we are having seems to be on a desktop. Where should I upload the screenshot of the browser console? The issue appears to be the detect my location is not working on a desktop computer. Not sure if the issue is specific to just our desktop or others. perhaps a security setting. thanks again.