saharch

We are having a similar problem. We get the following message when trying to update to 6.3:

Downloading update from https: //downloads.www.ads-software.com/release/wordpress-6.3-no-content.zip…

Download failed.: The checksum of the file (9f423d4ebd91a83a937dde4eef8a2b8) does not match the expected checksum value (394d49d0e9b079c724a838d5b15b8af).

Installation failed.

Thank you. Unfortunately, removing it and reinstalling the logo did not work. I will try to contact the theme authors.

Elementor support helped me get the website back and thank you @eyeswiseopen! That was a very good solution.

Thank you @sbhuvan, at the moment I have some support helping me, but if I get stuck, I might come back to you.

Ok, thanks. Meanwhile, I tried restoring to an earlier backup with Updraft Plus and just crashed my entire site. So bigger problems to deal with now.

Is there really no other support for this plugin than this forum? We need this to be fixed asap! Our clients cannot download our guides. This is a serious problem and we need help with it.

@sbhuvan, I tried editing the widget popup.php as you said, and I then got a critical error on the entire website.

I have the same problem. Critical error. Here is my error log:
Fatal error: Uncaught Error: Class "Elementor\Scheme_Typography" not found in /var/www/vhosts/saharchitects.lu/httpdocs/wp-content/plugins/modal-for-elementor/widgets/popup.php:185 Stack trace: #0 /var/www/vhosts/saharchitects.lu/httpdocs/wp-content/plugins/elementor/includes/base/controls-stack.php(2280): ElementorModal\Widgets\ElementorModal->_register_controls() #1 /var/www/vhosts/saharchitects.lu/httpdocs/wp-content/plugins/elementor/includes/base/controls-stack.php(494): Elementor\Controls_Stack->init_controls() #2 /var/www/vhosts/saharchitects.lu/httpdocs/wp-content/plugins/elementor/includes/base/widget-base.php(177): Elementor\Controls_Stack->get_stack() #3 /var/www/vhosts/saharchitects.lu/httpdocs/wp-content/plugins/elementor/includes/base/controls-stack.php(300): Elementor\Widget_Base->get_stack() #4 /var/www/vhosts/saharchitects.lu/httpdocs/wp-content/plugins/elementor/includes/base/controls-stack.php(2369): Elementor\Controls_Stack->get_controls() #5 /var/www/vhosts/saharchitects.lu/httpdocs/wp-content/plugins/elementor/includes/base/controls-stack.php(1105): Elementor\Controls_Stack->sanitize_settings() #6 /var/www/vhosts/saharchitects.lu/httpdocs/wp-content/plugins/elementor/includes/base/controls-stack.php(2116): Elementor\Controls_Stack->get_data() #7 /var/www/vhosts/saharchitects.lu/httpdocs/wp-content/plugins/elementor/core/base/base-object.php(142): Elementor\Controls_Stack->get_init_settings() #8 /var/www/vhosts/saharchitects.lu/httpdocs/wp-content/plugins/elementor/core/base/base-object.php(40): Elementor\Core\Base\Base_Object->ensure_settings() #9 /var/www/vhosts/saharchitects.lu/httpdocs/wp-content/plugins/elementor/core/files/css/post.php(296): Elementor\Core\Base\Base_Object->get_settings() #10 /var/www/vhosts/saharchitects.lu/httpdocs/wp-content/plugins/elementor/core/files/css/post.php(226): Elementor\Core\Files\CSS\Post->render_styles() #11 /var/www/vhosts/saharchitects.lu/httpdocs/wp-content/plugins/elementor/core/files/css/post.php(298): Elementor\Core\Files\CSS\Post->add_controls_stack_style_rules() #12 /var/www/vhosts/saharchitects.lu/httpdocs/wp-content/plugins/elementor/core/files/css/post.php(226): Elementor\Core\Files\CSS\Post->render_styles() #13 /var/www/vhosts/saharchitects.lu/httpdocs/wp-content/plugins/elementor/core/files/css/post.php(298): Elementor\Core\Files\CSS\Post->add_controls_stack_style_rules() #14 /var/www/vhosts/saharchitects.lu/httpdocs/wp-content/plugins/elementor/core/files/css/post.php(178): Elementor\Core\Files\CSS\Post->render_styles() #15 /var/www/vhosts/saharchitects.lu/httpdocs/wp-content/plugins/elementor/core/files/css/base.php(632): Elementor\Core\Files\CSS\Post->render_css() #16 /var/www/vhosts/saharchitects.lu/httpdocs/wp-content/plugins/elementor/core/files/base.php(180): Elementor\Core\Files\CSS\Base->parse_content() #17 /var/www/vhosts/saharchitects.lu/httpdocs/wp-content/plugins/elementor/core/files/css/base.php(131): Elementor\Core\Files\Base->update_file() #18 /var/www/vhosts/saharchitects.lu/httpdocs/wp-content/plugins/elementor/core/files/css/base.php(218): Elementor\Core\Files\CSS\Base->update() #19 /var/www/vhosts/saharchitects.lu/httpdocs/wp-content/plugins/elementor/core/files/css/post.php(201): Elementor\Core\Files\CSS\Base->enqueue() #20 /var/www/vhosts/saharchitects.lu/httpdocs/wp-content/plugins/elementor/includes/frontend.php(639): Elementor\Core\Files\CSS\Post->enqueue() #21 /var/www/vhosts/saharchitects.lu/httpdocs/wp-includes/class-wp-hook.php(307): Elementor\Frontend->enqueue_styles() #22 /var/www/vhosts/saharchitects.lu/httpdocs/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters() #23 /var/www/vhosts/saharchitects.lu/httpdocs/wp-includes/plugin.php(474): WP_Hook->do_action() #24 /var/www/vhosts/saharchitects.lu/httpdocs/wp-includes/script-loader.php(2105): do_action() #25 /var/www/vhosts/saharchitects.lu/httpdocs/wp-includes/class-wp-hook.php(307): wp_enqueue_scripts() #26 /var/www/vhosts/saharchitects.lu/httpdocs/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters() #27 /var/www/vhosts/saharchitects.lu/httpdocs/wp-includes/plugin.php(474): WP_Hook->do_action() #28 /var/www/vhosts/saharchitects.lu/httpdocs/wp-includes/general-template.php(3042): do_action() #29 /var/www/vhosts/saharchitects.lu/httpdocs/wp-content/themes/architecturer/header.php(48): wp_head() #30 /var/www/vhosts/saharchitects.lu/httpdocs/wp-includes/template.php(770): require_once('...') #31 /var/www/vhosts/saharchitects.lu/httpdocs/wp-includes/template.php(716): load_template() #32 /var/www/vhosts/saharchitects.lu/httpdocs/wp-includes/general-template.php(48): locate_template() #33 /var/www/vhosts/saharchitects.lu/httpdocs/wp-content/themes/architecturer/page.php(34): get_header() #34 /var/www/vhosts/saharchitects.lu/httpdocs/wp-includes/template-loader.php(106): include('...') #35 /var/www/vhosts/saharchitects.lu/httpdocs/wp-blog-header.php(19): require_once('...') #36 /var/www/vhosts/saharchitects.lu/httpdocs/index.php(17): require('...') #37 {main} thrown in /var/www/vhosts/saharchitects.lu/httpdocs/wp-content/plugins/modal-for-elementor/widgets/popup.php on line 185

We were running 3.4.3 and were given no notifications about an update, but you were right. There was a new version and updating it solved the problem. Next time, I’ll look at that more closely. Thank you.

Hello, I just updated, but the problem remains. It only happens on our iMacs with Safari. It doesn’t seem to be a problem with windows.

Ok, thanks. I’ll try that.

Yes, resolved. Thanks again!

Great, thank you so much!

How can I attach a screen shot?

Thank you, that did most of what we want, but there is a thin white line at the bottom of the menu. I also see that I need to upload our logo with a transparent background. /Users/red/Desktop/Screenshot 2020-08-27 at 11.27.10.png