sajmes

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  • Hi @brettbum – sorry to hear about that confusing experience.

    Installed this quick and easy.

    Tried to activate, total no go.

    Repeatedly get the warning message that the site is linked to another wordpress user (hello its me, its my account, I’m the one paying the increasing bill every year). ??

    I took a look at this issue and tried to replicate it on my end using the Jetpack app and in my browser. I wasn’t able to do that even when using several accounts.

    We’d need a bit more information to troubleshoot the specific site(s) on which you encountered the issue. If you’d like us to take a look, please send us a quick message via https://agencies.automattic.com/overview#contact-support.

    It doesn’t say where you need to go to actually look at managing all the sites. Maybe /for-agencies/ on automattic? maybe on jetpack maybe on wordpress.com maybe on any and all of those? maybe some 3rd new app I haven’t found yet.

    You’re correct that this is a plugin to connect client sites to your account. Those sites will then be displayed at agencies.automattic.com, where you’ll get access to the Automattic for Agencies program features.

    If you didn’t already sign up for Automattic for Agencies, you’ll be prompted to do so when using the support link I shared above. If you’d prefer not to do that, you can contact us at [email protected] via email, or contact your support team at Pressable directly.

    Also, this plugin appears to be for the client side…. But it could benefit from a more specific description of what that actually means. I assume (because it does not state) that this means the plugin must be installed on each and every client website, where Jetpack ‘premium’ is already installed and where the Pressable CM plugin is also being added every time I get to a client site.

    Thanks for this feedback. We’re going to take a look at that description and look for opportunities to make it clearer what function this plugin serves.

    • This reply was modified 6 months, 2 weeks ago by sajmes.
    • This reply was modified 6 months, 2 weeks ago by sajmes.
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