Sal Ferrarello
Forum Replies Created
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Forum: Fixing WordPress
In reply to: Links keep showing upMy first thought is this could be caused by an extension running in your web browser. Can you share the url to your website so I can see if I’m seeing these links, as well?
Forum: Fixing WordPress
In reply to: edited themes.php now BLANK WHITE SCREENUnfortunately, the whites screen sounds like you have some sort of error that is preventing WordPress from running.
Your best bet is to access your website via SFTP (or FTP) with a program like FileZilla. This will let you edit your files directly. You’ll need your SFTP credentials from your hosting company (which are different credentials than you use to log into WordPress).
Forum: Fixing WordPress
In reply to: Embed Code Not working for videoGlad I could help.
Forum: Fixing WordPress
In reply to: Direct URL works great..subdomain url = error connecting to databaseGlad I could help. Thanks for posting your solution, that’s a great way to help future people who have the same problem.
Glad I could help. Your dinner parties look awesome by the way.
When I run
curl -I brooklyn-table.com
, I getHTTP/1.1 301 Moved Permanently Date: Sun, 20 Apr 2014 02:57:23 GMT Server: Apache Location: https://brooklyntable.blogspot.com/ Content-Type: text/html; charset=iso-8859-1
which tells me there is a redirect setup pointing to brooklyntable.blogspot.com
Note: I am able to reach your login page by going to https://brooklyn-table.com/wp-admin/ and any pages other than root
My next step I’d recommend, would be checking the .htaccess file in your account and looking for a line that includes brooklyntable.blogspot.com. If you find a line like that, I’d make a backup of you .htaccess file and then modify it deleting the blogspot line.
Forum: Fixing WordPress
In reply to: Direct URL works great..subdomain url = error connecting to databaseTry this.
Go to
view-source:https://reno-veteran.afreshpath.com/
and hold down Ctrl + Shift + click RefreshThen try https://reno-veteran.afreshpath.com/
The first thing I would check is if you domain is set for forwarding at GoDaddy. When log in, under domains you want to click “LAUNCH” for brooklyn-table.com.
Check and make sure forwarding is OFF. It should look like the right side of this picture
https://imgur.com/3zPCRrMForum: Plugins
In reply to: problem with pluginThere is a support area specific to that plugin at https://www.ads-software.com/support/plugin/wp-customer-reviews
This is an area for general WordPress support, specific plugins are not addressed here. This is a common misunderstanding.
Forum: Installing WordPress
In reply to: Importing wordpress.com followersTo clarify, the transfer needs to be done by one of the engineers at wordpress.com (this message is on www.ads-software.com). This is a very common point of confusion.
I believe the instructions you need to follow are on
https://en.support.wordpress.com/moving-a-blog/moving-your-subscribers/#wordpress-com-to-self-hosted-siteAnd the contact link is
https://en.support.wordpress.com/contact/On the contact page, it does appear wordpress.com is only offering support to paid members at the moment so I assume you will need a paid account with them to have them make the transfer.
When I go to
https://brooklyn-table.com/
I get the message, “This website is temporarily unavailable, please try again later.”I’m not seeing any type of redirect at this time.
Forum: Fixing WordPress
In reply to: How to know the updates of WordPressYou are running the latest version 3.9. When a new version like 3.9.1, it will be automatically updated.
When 4.0 is released and you’re logged into the backend, you’ll see a notice similar to the 3.9 notice in the image at https://imgur.com/DUjUVWe
Forum: Fixing WordPress
In reply to: Direct URL works great..subdomain url = error connecting to databaseIf I understand correctly,
afreshpath.com is an add-on domain on the primary domain renotalentmatch.comI honestly don’t know if sub-domains work for add-on domains at HostGator.
This does not sound like a MySQL problem but rather I think it has to do with the configuration at HostGator.
I would recommend putting in a support ticket with them.
If you want to try something yourself, you could try adding reno-veteran.afreshpath.com as an add-on domain and pointing it at the reno-veteran directory.
Best of luck.
Forum: Fixing WordPress
In reply to: Embed Code Not working for video1. In both cases the code you posted is malformed. I would tell the person, “The iframe tags you are sending are malformed, inside the opening iframe tag there is another tag inside the src attribute. Would you please check this with your technical team?”
The correct versions are:
The first (as posted by SEnff)
<iframe src="https://player.theplatform.com/p/OyMl-B/yFnlSPbuWfdm/select/HhdC98RSsnGt" width="480" height="270" frameBorder="0" seamless="seamless" allowFullScreen></iframe>
The second
<iframe src="https://player.theplatform.com/p/OyMl-B/yFnlSPbuWfdm/select/IqZU2Wv3US0Y" width="480" height="270" frameBorder="0" seamless="seamless" allowFullScreen></iframe>
2. To add this code to your page, you need to be in Text mode (not Visual mode). See controls highlighted on https://i.imgur.com/20Hflp1.jpg
Then paste the iframe code directly on the page (refer to image)Forum: Fixing WordPress
In reply to: Where is image padding?I’d check out this plugin, Advanced Image Styles.
It brings back the margin and border functionality
https://www.ads-software.com/plugins/advanced-image-styles/