Salih K

Sorry @doekenorg, Still not working. I have sent you more detail about my server status via mail, could you please check that.

I have created a simple form with 3 fields, that also not working.

I have sent you the system report and JSON of the original form. Please check your inbox.

Versions:
Wordpress: 5.3.2
Gravity Form: 2.4.17
Gravity Forms Entries in Excel: 1.7.3

• This reply was modified 5 years, 1 month ago by Salih K.
• This reply was modified 5 years, 1 month ago by Salih K.

Sent the file, please check the inbox.

Thank you so much for the quick reply.
I will try this.

Thank you so much

Hi,

You could write some JavaScript to make the field required if it’s displaying.

could you please give me a hint? how could we make a field required using js, because I could not see any special classes/atts added to required fields.

thanks in advance

Thank you for your quick response.

Exactly the same issue. When I disabled the Fixed Navigation Bar option from the Divi options, the issue is fixed(But I need it to be enabled). So, you mean to say the issue should be fixed from their end, right?

• This reply was modified 5 years, 11 months ago by Salih K.

FYI,
Previously(in v 6+) we were using something like this, in our custom register form template:

<form name="registerform" id="registerform<?php $template->the_instance(); ?>" action="<?php $template->the_action_url('register', 'login_post'); ?>" method="post">

at that time it was working fine, but don’t know how to modify this now, Please give me a direction for this.

Thanks brother

Thank you,
I have reported the issue.

In version 1.6.1 the Phone Basic works fine even in conditional field scenario, Phone Better field is not working.

• This reply was modified 6 years, 9 months ago by Salih K.

Thanks for replay, I can see some others also posted same issue in your official support forum, and in one of the thread Support team says, this is a known issue, and will be fixed, but they can’t tell the time frame for this.

In another thread says:
“We have some other users reporting the same with their tickets capacity and we have already logged a report to further investigate this issue.

We apologize for the inconvenience and we appreciate your patience while we work on this.”

Hope you will fix the issue ASAP,
Thank you.

• This reply was modified 6 years, 10 months ago by Salih K.

by saying A lot of Pop Ups I meant a max of 10. all of them having not a lot of contents, have only two three paragraphs, or a single image or a form that’s it. If I deactivate Pop Up maker everything works again.

oh ok,
Thank you,
I will look into that