Hello,
We have all on a sudden had trouble with our percentage off coupons. They are generating the discount off. They are generating the discount at the tax exclusive price (even though we have all our settings to tax inclusive), and then they are adding more tax back on at checkout.
Ie a customer buys 6 bottles of wine at $18.95 each (tax inclusive), uses a 25% off coupon. It generates the discount at ($17.23*6)*.25, then it adds on GST at $7.75, making the total at checkout Subtotal $103.36 – $25.84 + GST $7.75 order total $87.86. Total charged on $87.86 Where it should be $85.28.
Can you point me in the direction of where we have gone wrong with our settings
