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  • Thread Starter samcwiretech

    (@samcwiretech)

    Hi Bud yes can close this now thank you i think it was elementors update that messed me up because that’s the only update my site still wants to do after reverting toa back up

    i have actually backed my site up completely on a local serve now so i might test the update to see if it is this

    will keep you updated

    Thread Starter samcwiretech

    (@samcwiretech)

    ` WordPress Environment
    
    WordPress address (URL): https://om5.com<br>Site address (URL): https://om5.com<br>WC Version: 8.6.1<br>REST API Version: ? 8.6.1<br>WC Blocks Version: ? 11.8.0-dev<br>Action Scheduler Version: ? 3.7.2<br>Log Directory Writable: ?<br>WP Version: 6.4.3<br>WP Multisite: –<br>WP Memory Limit: 256 MB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: en_US<br>External object cache: ? Server Environment
    
    Server Info: Apache/2.4.57 (Debian)<br>PHP Version: 7.4.33<br>PHP Post Max Size: 100 MB<br>PHP Time Limit: 300<br>PHP Max Input Vars: 10000<br>cURL Version: 7.74.0<br>OpenSSL/1.1.1w
    
    SUHOSIN Installed: –<br>MySQL Version: 5.5.5-10.5.24-MariaDB-1:10.5.24+maria~deb11-log<br>Max Upload Size: 100 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? Database
    
    WC Database Version: 8.6.1<br>WC Database Prefix: wp_<br>Total Database Size: 70.06MB<br>Database Data Size: 51.52MB<br>Database Index Size: 18.54MB<br>wp_woocommerce_sessions: Data: 2.52MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_order_itemmeta: Data: 0.13MB + Index: 0.17MB + Engine InnoDB<br>wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_shipping_zone_methods: 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    Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (30)
    
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    advanced-cache.php: advanced-cache.php<br>object-cache.php: Object Cache Pro (Drop-in) Must Use Plugins (2)
    
    burst_rest_api_optimizer.php: by –<br>Object Cache Pro (MU): by Rhubarb Group – 1.20.2 Settings
    
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    Connected to Woo.com: –<br>Enforce Approved Product Download Directories: –<br>HPOS feature screen enabled: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: – WC Pages
    
    Shop base: #50 - /shop/<br>Cart: #51 - /cart/<br>Checkout: #52 - /checkout/<br>My account: #53 - /my-account/<br>Terms and conditions: ? Page not set Theme
    
    Name: Customify<br>Version: 0.4.4<br>Author URL: https://pressmaximum.com<br>Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme<br>WooCommerce Support: ? Templates
    
    Archive Template: Your theme has a woocommerce.php file<br>you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
    
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    Onboarded: –<br>Shop country code: GB<br>WooCommerce currency supported: ?<br>Advanced Card Processing available in country: ?<br>Pay Later messaging available in country: ?<br>Webhook status: –<br>PayPal Vault enabled: –<br>ACDC Vault enabled: –<br>Logging enabled: –<br>Reference Transactions: –<br>Used PayPal Checkout plugin: –<br>Subscriptions Mode: Disabled Admin
    
    Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-variation-management<br>product-virtual-downloadable<br>product-external-affiliate<br>product-grouped<br>product-linked<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page
    
    Disabled Features: customize-store<br>minified-js<br>new-product-management-experience<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field
    
    Daily Cron: ? Next scheduled: 2024-03-01 09:45:27 +00:00<br>Options: ?<br>Notes: 173<br>Onboarding: completed Action Scheduler
    
    Complete: 182<br>Oldest: 2024-01-29 17:09:49 +0000<br>Newest: 2024-02-29 16:01:37 +0000
    
    Failed: 4<br>Oldest: 2022-06-07 08:45:27 +0000<br>Newest: 2023-04-19 14:06:58 +0000
    
    Pending: 2<br>Oldest: 2024-03-01 15:44:23 +0000<br>Newest: 2024-03-01 15:44:23 +0000 Status report information
    
    Generated at: 2024-02-29 16:02:26 +00:00<br>`
    Thread Starter samcwiretech

    (@samcwiretech)

    i fixed both problems just by reverting to a back done a few weeks ago put my changes on and now everything is working fine so weird

    • This reply was modified 8 months, 3 weeks ago by samcwiretech.
    Thread Starter samcwiretech

    (@samcwiretech)

    Hey bud

    So i have tried clearing all the caches and stuff as you recommended and now my rocket filters have disappeared and still no checkout page

    please see image regarding woocommerece settings everything is set up correctly its really stumped me this one

    Thread Starter samcwiretech

    (@samcwiretech)

    oh i almost forgot please see status report below

    ` WordPress Environment
    
    WordPress address (URL): https://om5.com<br>Site address (URL): https://om5.com<br>WC Version: 8.6.1<br>REST API Version: ? 8.6.1<br>WC Blocks Version: ? 11.8.0-dev<br>Action Scheduler Version: ? 3.7.2<br>Log Directory Writable: ?<br>WP Version: 6.4.3<br>WP Multisite: –<br>WP Memory Limit: 256 MB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: en_US<br>External object cache: ? Server Environment
    
    Server Info: Apache/2.4.57 (Debian)<br>PHP Version: 7.4.33<br>PHP Post Max Size: 100 MB<br>PHP Time Limit: 300<br>PHP Max Input Vars: 10000<br>cURL Version: 7.74.0<br>OpenSSL/1.1.1w
    
    SUHOSIN Installed: –<br>MySQL Version: 5.5.5-10.5.24-MariaDB-1:10.5.24+maria~deb11-log<br>Max Upload Size: 100 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? Database
    
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    Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (32)
    
    Advanced Woo Search: by ILLID – 3.01<br>Autoptimize: by Frank Goossens (futtta) – 3.1.10<br>Breeze: by Cloudways – 2.1.4<br>Burst Statistics - Privacy-Friendly Analytics for WordPress: by Burst Statistics B.V. – 1.5.6.1<br>Cloudflare: by Cloudflare<br>Inc. – 4.12.4
    
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    advanced-cache.php: advanced-cache.php<br>object-cache.php: Object Cache Pro (Drop-in) Must Use Plugins (2)
    
    burst_rest_api_optimizer.php: by –<br>Object Cache Pro (MU): by Rhubarb Group – 1.20.2 Settings
    
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    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)
    
    Connected to Woo.com: –<br>Enforce Approved Product Download Directories: –<br>HPOS feature screen enabled: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: – WC Pages
    
    Shop base: #50 - /shop/<br>Cart: #51 - /cart/<br>Checkout: #52 - /checkout/<br>My account: #53 - /my-account/<br>Terms and conditions: ? Page not set Theme
    
    Name: Customify<br>Version: 0.4.4<br>Author URL: https://pressmaximum.com<br>Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme<br>WooCommerce Support: ? Templates
    
    Archive Template: Your theme has a woocommerce.php file<br>you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
    
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    Version: 7.2.0<br>Connected to WPCOM: Yes<br>WPCOM Blog ID: 230009512<br>Account ID: acct_1Oop45FldC7gePe6<br>Payment Gateway: ? Needs setup<br>Test Mode: Disabled<br>Enabled APMs: card<br>WooPay: Not eligible<br>Apple Pay / Google Pay: Enabled (product,cart,checkout)<br>Fraud Protection Level: basic<br>Multi-currency: Enabled<br>Public Key Encryption: Disabled<br>Auth and Capture: Enabled<br>Documents: Enabled<br>Logging: Disabled WooCommerce PayPal Payments
    
    Onboarded: –<br>Shop country code: GB<br>WooCommerce currency supported: ?<br>Advanced Card Processing available in country: ?<br>Pay Later messaging available in country: ?<br>Webhook status: –<br>PayPal Vault enabled: –<br>ACDC Vault enabled: –<br>Logging enabled: –<br>Reference Transactions: –<br>Used PayPal Checkout plugin: –<br>Subscriptions Mode: Disabled Admin
    
    Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-variation-management<br>product-virtual-downloadable<br>product-external-affiliate<br>product-grouped<br>product-linked<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page
    
    Disabled Features: customize-store<br>minified-js<br>new-product-management-experience<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field
    
    Daily Cron: ? Next scheduled: 2024-03-01 09:45:27 +00:00<br>Options: ?<br>Notes: 174<br>Onboarding: completed Action Scheduler
    
    Complete: 172<br>Oldest: 2024-01-29 12:04:09 +0000<br>Newest: 2024-02-29 09:27:55 +0000
    
    Failed: 6<br>Oldest: 2022-06-07 08:45:27 +0000<br>Newest: 2024-02-28 16:04:18 +0000
    
    Pending: 2<br>Oldest: 2024-02-29 14:30:40 +0000<br>Newest: 2024-02-29 18:59:22 +0000 Status report information
    
    Generated at: 2024-02-29 09:48:59 +00:00<br>`
    Thread Starter samcwiretech

    (@samcwiretech)

    Hi Thank you for responding

    I have tried disabling elementor but with no joy

    please see the image below is what my checkout page looks like and when i go to the page editor i can see the following short code in there [woocommerce_checkout]

    Kind Regards

Viewing 6 replies - 1 through 6 (of 6 total)