I have noticed that if we approve a booking by ticking it and choosing Set to Confirmed from the Bulk Actions menu then the emails seem to go through ok.
However, if we hit Edit on the booking and change the Booking Status to confirmed and tick the Send Notifications checkbox, the email is not received by the customer.
Not sure if there is a bug there or if it is just us experiencing it but we have had to ensure our staff are doing the first method in order for the customer to receive the confirmation.
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This reply was modified 4 years, 1 month ago by samothman87.
