samuelmartin

amazing, thank you. I am at a loss, to be frank. I also tried the PHP code from this woocommerce page with no luck…

Seriously, has nobody ever encountered this problem?

I switched to accessing WordPress through Firefox and I did;t experienced any issues. After a couple of weeks, I tried chrome again and it worked fine. I have absolutely no idea what the issue is. I think is something to do with Chrome and updating, but I never got an answer from anyone about this.

try accessing your WordPress through another browser and it will eventually fix itself. I know it is not very “scientific” but at least that is what worked with me. I hope it helps.

Mega thank you. It worked like a charm.

When I cleared the cache of the home page, the menu reappeared! I forgot to reply to this 7 weeks ago but I do now and hopefully, it will help someone else experiencing the same issue. It seems the cache plugin kept serving the old cache page, rather the newer version with the mobile menu… Thanks, Rui!!!

I worked out that I had a piece of customised css that for some reason was preventing the plugin to work on the page. I am still getting different results if I test the site on chrome, firefox or on an actual phone so I am not sure 100% I managed to resolve it 100% but for now, at least on the mobile and on chrome it works.

Frustratingly, when I test the responsive theme on firefox the issue remains, which is baffling..

Sorted. All there is is to select in the settings for the image the mobile setting, and then set the background image to contain,

I am having the same issue.

Actually, I worked it out with this bit of css

.shrink .site-branding-logo img {
max-height: 50px;
content: url(https://yourwebistegoeshere.com/images/yourimagegoeshere.png);
}

Stating the obvious, you change https://yourwebistegoeshere.com/images/yourimagegoeshere.png for your own url link for the image with the color/s you want when scrolling down from the media library.

Hopefully, it will be helpful to someone else.

• This reply was modified 5 years, 6 months ago by samuelmartin.
• This reply was modified 5 years, 6 months ago by samuelmartin.

Hi Vinod:

I am having the same issue. The plugin doesn’t show in the mobile version. I only need this to show in the mobile version, not desktop, but turning on the “Display search form in site header on mobile devices” and also the cache option renders a blank section on my site. Is there anything I am doing wrong?

The site I am trying to add it onto (mobile version only) is https://geartekonline.com

I would appreciate a lot if you could help me out…

regards

I seem to be having the same issue. Did you manage to find a solution?

After just a few hours, you came up with a solution and solved the problem. Top dog!! And top customer support!! Actually, quite impressive..

Thanks, Rui!!

Hi Rui:

Email sent to you. I hope to hear back from you soon.

Hi Rui:

I deleted the code you pointed out to and added your custom JS into the custom JS window within your plugin’s general options but when I do that not only it hasn’t corrected the issue in the product pages, but now, in every page, the logo section remains over (on top of) the flyout menus, making impossible to select the upper categories/ salections.

I have left the code you gave me on so you can see for yourself. When you use a computer to preview, it shows fine, but when you use an actual mobile phone to view the site, the issue is there.

Can you advise, please?

Hi Rui:

thanks for your email. I apologise, I had provided you with the incorrect link. The mobile menu does not work when you land on any actual product page, not category.

Example – https://www.site2.samamartin.com/product/dhb-30

But you can browse the site and once you go into any individual product page, the mobile menu does not work. Only the logo will allow you to click and take you to the home page. Can you shed any light that can help?