sanchell2

Thank you, Asya. I cannot find “account settings and notifications.” Would you please help me by telling me where they might be?

Thank you.

Is anyone at 10Web working on a solution to this? I still cannot get rid of the watermark.

Thank you. My apologies. I did not realize it was the same question!

Got it. Thank you.

Thank you, Asya.

Mine was set to none also. I switched to text, clicked on the reset button at the bottom, and the watermark is still there.

Next idea. ??

I just had the same experience as @suus200. I enabled the watermark then tried to remove it. I even reset the watermark and saved options. But it still appears.

Thank you for your response.

The answer is … almost yes.

If I understand you correctly, any post that is already online will not be sent. But if, let’s say, I create a new post today it will be sent?

Let me see if I can explain what I have done and perhaps you can guide me a bit further. I created a new notification. Under Notification For I chose “New Post Published,” as you already know. Under “Subject” I gave it the name of a new Post I had just published earlier that day “Nikon Z-Series Camera.” In the Message Body I wrote a message to the recipients telling them to have a look at the new post, Nikon Z-Series Camera. I sent a test e-mail using Post SMTP . Worked fine. I then saved the post. It says it is published and enabled – but it’s not sending. What have I done wrong (clearly it’s me)?

Perhaps I am using the wrong Notification For. Which designation should I use to simply send an email to communicate with my subscribers, telling them to have a look at an already published post, or a special offer on my site?

BTW, I really like this program from what I can see so far. If I can only get it to work! Is there a “pro” or paid version of this? I don’t mind paying for what I receive, but I don’t need any of the add-ons.

• This reply was modified 6 years, 2 months ago by sanchell2.

Greetings Jan. Thank you for following up on this. I submitted a question for a problem I was experiencing with Cleantalk at least two weeks ago. The problem was resolved. However, from the moment I submitted the question I began receiving a constant, daily, stream of comments unrelated to my question, some of them with concerns not related to mine, but by far the majority are nothing more than people saying how great CleanTalk is and how it has saved their live and web site.

At the bottom of each e-mail it reads:

Login and visit the topic to reply to the topic or unsubscribe from these emails.

I have logged in and tried repeatedly to unsubscribe and cannot find a way to do so. Therefore, this is spam.

• This reply was modified 6 years, 2 months ago by sanchell2. Reason: mistaken identity

Thank you for the screen shot. But that’s not what I see on my site, please see screenshot taken right after a user spam check. Notice it says there is 1 bad user but the user is not listed below.

Yesterday, I ran the program and it said “15 bad users.” None of them were listed. So I went through my 1K + user list one-by-one and identified 14 of them – time consuming and frustrating. I still cannot find the last one you see on this screen shot.

BACK STORY: When I first ran CleanTalk the list of bad users did appear, just as in your screen shot. But beginning yesterday they have not appeared. I’ve done nothing new to the program.

NOTE: I just realized there is no way to add a screenshot to this response. The screen shot looks identical to the one you sent except the bad users are not shown below.

• This reply was modified 6 years, 3 months ago by sanchell2. Reason: Forgot screenshot

Is this something I can do or does the web host have to do it?

Thank you, Tara. To the best of my knowledge I am not running any caching plugins – at least I have not installed any (Updraft Backup plugin had a caching program but I deleted that plugin a month ago).

Yesterday I cleared the browser cache until the beginning of time.

I have deleted all inactive plugins. The plugins currently running are all up to date and been with me since … the beginning of time.

I have not reset the plugins folder and am hesitant to do so. In the past, due to my ineptitude, I have caused myself great grief messing with things like that. ??

I do not know what a mu-plugin folder is and have not set one up. ??

I just switched to Twenty-sixteen, ran a theme check plugin, no problems noted. Logged out and viewed the page online, the problem still persists.

Lastly, the theme developer just responded. Their suggestion is:

“reach out your web hosting provider and clear the server side cache.”

So I did write to the web host asking if they could do this. I have not heard back.

Tara, my apologies. However, your forum lists two topic: Plugins and How To. I was not certain which topic to post to.. Can you provide me with guidelines for the future so I will know where to post a topic when it involves both subjects?

Thank you Aidas. I am slightly familiar with jetpak. When I was new to WP I downloaded the plug in. After a while something went wrong and jetpak locked me out of my site. I attempted to contact WP and received an email that the entire tech staff was on a two week retreat and would get back to me when they returned. Needless to say I was not happy – I had to pay someone to go into my Cpanel backend and remove jetpak. I’ve never been locked out since.

Question about jetpak. In order to use the function you refer to, do I need to register my users through WordPress? Currently I am registering them in Mailchimp. What, if any, would be the advantage of switching to WP user management?

My apologies. I just realized I had forgotten to check the send verification button. The program appears to work perfectly.