sandeld
Forum Replies Created
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So, I made my own notification email using the Stripe webhooks, but it would still be very beneficial to include in the plugin if/when you have time. I really think building that bridge between Wsspg and Woocommerce (however that’s done) would really make this thing killer!
Going to leave you rating and a review now!
Ok, I figured out what my problem was and it now works, but I just have one last question that we started to discuss earlier.
Now that the customer can manage and cancel their own subscription from their account page, why doesn’t the “Cancelled order” email from within Woocommerce get triggered? Or any other type of notification to the store owner? Or again do I just have something configured incorrectly?
Thanks for all your time answering these questions and developing the plugin!
But this has nothing to do with the interaction with Wishlist.
If I deactivate Wishslist and no longer use it, this problem still persists.
Here’s my error log when logging into the account shown below and clicking on Subscriptions and Orders:
[08-Nov-2017 10:56:35 UTC] [ error ][ subscriptions ][ req_FgpmiDtKxyI3A9 ]: stdClass Object
(
[type] => invalid_request_error
[message] => You passed an empty string for ‘customer’. We assume empty values are an attempt to unset a parameter; however ‘customer’ cannot be unset. You should remove ‘customer’ from your request or supply a non-empty value.
[param] => customer
)//* *************************************************
When I purchase a “simple” product, it shows up in my orders at the same screen where the subscription should, but does not, show up:
I know you said the order status shouldn’t matter, but I just want to provide another datapoint that shows that “maybe” it actually does?
Why would editing a subscription in Stripe affect an order in WooCommerce ?
Because I’m using Wishlist Member to manage my membership site and when you use a fully integrated payment method (with Wishlist), canceling the payment also cancels the Wishlist Membership. But since Wishlist only uses PayPal to manage subscription payments, I went with you guys instead….which is not fully integrated and is causing me a lot of additional workarounds. Perhaps similar to this problem.
Another update:
If I log in to Stripe and cancel a subscription from there, it doesn’t change anything back on my site. The order status remains at “processing.”