sandornemeth

Hi @sharaz

I haven’t received an email. There is no ticket support on your site.

Can you point me to the link, email you are referring to?

Can you paste your answer here? I submitted the same question on https://solbox.dev/support/
But haven’t received any email.

Thanks
Sandor

@sharaz
Hi Sharaz,
Is there everything okay? You have stopped supporting the plugin even for pro customers for more than a month now.

Best Regards
Sandor

Hi @diegoversiani ,

Thank you, sounds great.

Regards
Sandor

Thanks for the quick feedback!

This is great.. I found out what caused the issue.
I have ‘WooCommerce URL Coupons by SkyVerge’ and it has an option at the <Woocommerce> / <General> / <Hide coupon code field> section.

See image for reference: https://prnt.sc/26cddew

Once I unticked this option, ‘Auto Apply Coupon’ started working!

Kind Regards
Sandor

Hi Diego and Jeremy,

In the meantime I learnt new things.

Automatewoo unfortunately doesn’t capture the first & last name, nor the address. Therefore we can’t provide the customer with a fully recovered checkout link in the cart-abandoned emails. The link only recovers the email address.

The reason is (I tested it with a checkout page without fluid checkout) because Automatewoo is set to capture the billing details.

Since in fluid checkout the order is swapped, the only time when Automatewoo captures the billing details are when customer says that the billing address is different from the shipping address, and then changes the already prefilled details.

Please see video for reference:
https://files.fm/u/t59qd9zc7

@diegoversiani What is your opinion about this? How could we solve this the easiest way?
I haven’t contacted Automatewoo about this yet. But from the behaviour, it is obvious what is causing the problem.

It would be good to solve this, as Automatewoo is a commonly used plugin and I also want to get the most out of it. (And I have purchased it already)

As for the ‘WooCommerce Cart Abandonment Recovery – by CartFlows’, it actually captures the email and also the other details, so I was wrong at the last time. It captures the shipping details as billing.. I don’t know how, didn’t go into details.
Unfortunately the plugin works unreliable at the moment, not sending the emails the right time. So I couldn’t make a decision on which plugin to choose out of these two for the abandoned emails.

Sorry for the long mail.

Many thanks,
Sandor

Many many thanks Jad! Really appreciate it!

It works perfectly now. : )

I’ll forward this topic to the author of the ‘fluid-checkout’ plugin. Hopefully they will be able to add that extra id to their checkout-steps.php in the future update.

Best Regards
Sandor

Hi Jad,

Thanks for the feedback!

I’ll try the first one. That should be okay then. Thanks.

As for the positioning, please see the following images.
With MC4WP there are multiple options, I choose to place the opt-in form “after email field”: https://prnt.sc/25unwio
Result is: https://prnt.sc/25uonl3
This is a really nice spot. Everything looks nice.

With Klaviyo, there is no option to change it’s place. It renders to the billing details step, where the checkout page asks the customer, whether the customer wants to define a different billing address from the shipping address or not. See result:
https://prnt.sc/25upxd6

Hope it makes sense. The klaviyo opt-in form breaks the flow of the process, it doesn’t make sense to put it at that spot.

Kind Regards
Sandor

Hi @klaviyo ,

Is there any update on this?

This ability would be quite important. Currently I am stuck with mailchimp until I can get this sorted.

I use Fluid Checkout for WooCommerce plugin, and it just doesn’t make any sense not to have the opt-in form with the very first step right after the the email field. Like in shopify.

With ‘MC4WP: Mailchimp for WordPress’ there are multiple options to choose from where we want to place the opt-in form within the checkout page.

Kind Regards
Sandor

An update:
I checked the guest capturing with ‘WooCommerce Cart Abandonment Recovery’ by CartFlows Inc. It doesn’t pick up the billing emails during the first step of the checkout process.

But, I also tested it with a more advanced plugin called ‘AutomateWoo’:
https://woocommerce.com/products/automatewoo/

It has a function called ‘enable pre-submit data capture’ that enables capturing guest accounts. See link for reference:
https://automatewoo.com/docs/abandoned-cart/&#8230;

And it works! I tested it now. I have to migrate the abandoned emails to this plugin now.

Although I think it would be still very good to make the first plugin (‘WooCommerce Cart Abandonment Recovery’ by CartFlows) compatible with Fluid Checkout, since it is free, and probably more people are using it for abandoned emails.

Hope this helped,
Kind Regards
Sandor

• This reply was modified 3 years, 2 months ago by sandornemeth.

Hi Diego,

Thanks for the reply!

I looked into this more a bit.
https://prnt.sc/25gr284 Picture shows that the ‘WooCommerce Cart Abandonment Recovery’ plugin has an option to integrate GDPR to the email field.

I tried it on the checkout page, and the plugin picks up nicely the e-mail field you use in Fluid Checkout. https://prnt.sc/25gtghd
So in theory it should be working nicely.

I need to check and confirm whether the tracking is working. I’ll give an update here.
Thanks for the upvote, looking forward to seeing how this is going to work out.

Regards
Sandor

Hi Diego,

This one also intrests me a lot.
I think many of us uses the so called ‘WooCommerce Cart Abandonment Recovery’ by CartFlows Inc.
https://www.ads-software.com/plugins/woo-cart-abandonment-recovery/

It would be important that Fluid Checkout works with this plugin. For now it seems to me that it only captures logged in users at the checkout page.

Thank you.
Regards
Sandor

In the meantime, I noticed something relevant with the issue #1, price is not showing:

If all the variations have the same price, the price is not showing up. But, if one variation price deviates from the others, than the price is visible on the bar.

Very odd behaviour. Must be a bug? There are going to be cases, when all variations have the same price set to them.

I bought the pro version, I sent the site access details via your support link.
Many thanks in advance.
Regards
Sandor

In the meantime the author of the ‘Variation Swatches for WooCommerce’ plugin replied:

`Hi Sandor,

Thanks for getting back to me.

As I said before, they changed the default behavior and markup of WooCommerce.

Please check this screenshot <a href=”https://i.imgur.com/CZB2HKT.png”>https://i.imgur.com/CZB2HKT.png</a&gt;. Now check this link again- https://wptestbox.com/103175/?product=tiny-hoodie and try to click floated buttons.

Here is a statement from our development team-

Basically, it is tough to change our plugin’s markup for this plugin. Because it may affect other themes and plugins.

We are doing research on this. Please be patient. We will notify you if we find a good solution.

Thank You`

Hope this helps!

• This reply was modified 3 years, 2 months ago by sandornemeth.
• This reply was modified 3 years, 2 months ago by sandornemeth.
• This reply was modified 3 years, 2 months ago by sandornemeth.

Hi Sharaz,

No worries, thanks for the reply.
The author of the ‘Variation Swatches for WooCommerce’ plugin, haven’t got back to me with specifics what could solve the incompatibility issue between your plugin and theirs.

In the meantime, could you please take a look into issue #1, why the price is not showing in the bar? Details: https://prnt.sc/244rm8h

The ‘show price’ setting is on. https://prnt.sc/244s9h0

Let me know if you need anything else. I can also send you privately the credentials for the staging site.

Regards
Sandor

Hi again,

In the meantime, just to speed things up, I also contacted the support for the ‘Variation Swatches for WooCommerce’ plugin.

They told me to contact you with a debug error that your plugin might cause:
“Hi Sandor,

Thanks for sharing the files and code snippet.

I have reproduced your issue here- https://wptestbox.com/103175/?product=tiny-hoodie

Could you please contact Simple Sticky Add To Cart For WooCommerce support for this-

Warning: Undefined array key “wsatc-pixels-to-hide” in /opt/www/site/103175/wp-content/plugins/sticky-add-to-cart-woo/public/class-wsatc-public.php on line 143

Maybe you will get it too if you change the value of wp_debug as true from wp-config.php file

From my inspection, they have changed the default markup of WooCommerce for floating cart and dropdown. That’s why it is not working.

I have already referred this issue to our development team. I will get back to you once I get any update from them.

Thanks in advance for your patience.`

Looking forward to hearing from you.
Sandor