saraatklarna

Hello,

Apologies for the late response here and thank you again for the feedback. We will take this feedback with us at Klarna to see if something can be implemented in the future as today (as previously stated), as Klarna does not share data with integrations to know when to set the Woo pending payment to failed. If such data would be returned by Klarna in the future we will of course update our Woo plugin in line with this.

If we were to introduce a setting that changes the status to failed after a set number of hours as suggested this would conflict with the existing solution detailed here used by thousands of merchants and in line with WooCommerce standards.

Hello!

Thank you for your question! In order to request disabling any particular payment method you will need to reach out to Klarna merchant support on [email protected].

Hi again!

Just wanted to correct my statement before as this is something we support but not for this theme, something which we are working on.

Kind regards,

Sara / Klarna Team

Hello Niko!

Thank you for your question. We are working on this currently and can update you once available.

Kind regards,

Sara