sarahsas

I see, thanks so much for responding and for the additional filter hooks. Thanks!

For anyone else wondering…

Answer to #3 – PAGINATION with FILTERABLE GRIDS as follows:

Under QUERY POST, max # of posts per page need to be set to -1.

Then use the settings under FILTERABLE tab to set the actual # of posts per page.

Then under pagination, choose FILTERABLE PAGINATION.

Hello, just checking in if there is a response to my question please?

Hi Mike, I’m having exactly the same issue… can you share which plugin you ended up using please?

Hello again, a few things:

1. This issue with the GRID SETTINGS not appearing is still happening in the PRO version, but only on the initial page load of each post grid settings. If I toggle NORMAL GRID on and then toggle back to FILTERABLE, then the GRID SETTINGS menu appears and stays, which is an improvement. But if I refresh the page, it disappears again. Not a huge issue, but wanted to point it out…

2. On this page: https://new.ausdancevic.org.au/whats-on/ – if I try to filter by the Category labelled 2021 – nothing happens? I’ve removed and re-added the category, checked the category settings are all correct as well. There should be 2 posts in this category, but it seems like the click action isn’t working at all here? Any thoughts?

3. At the moment, with pagination on the filterable grids (same page as example here: https://new.ausdancevic.org.au/whats-on/) From the ALL tab (which on this page is PROJECTS & EVENTS) if I navigate to the 2nd page and then click on any of the filters, it displays most of them as empty? Is there no way to enable the filters to filter ALL pages at the same time, with pagination applying just to each category?

Hope this makes sense, it’s tricky to verbalize my issue in #3, let me know if you need screenshots, or if it makes sense? thanks!

Ah, thank you, I could swear it wasn’t there yesterday, as that’s exactly where I was looking, but I can see it now. My fault, thanks!

Ah I see, thank you for explaining. I was confused because I’ve been using this plugin for several years now and that broken image/description text has never appeared before, even with lazy-load enabled. It only began appearing across all of my sites after the most recent update, so I thought perhaps it was something new.

Thanks!

Thank you, yes the missing menu item has been resolved (GRID SETTINGS) but the “Post Grid Lazy Load” text is still appearing? as per my screenshot here: https://imgur.com/ikRHQVQ

@sygnoos thanks for the responses. The footer code works great and the issue is now resolved. Thanks for this.

I apologize for my harsh reactions yesterday, I think your plugin is great and offers wonderful functionality, which is why I was frustrated that your team didn’t initially seem interested in discovering and addressing the source of the issue to make it the best it can be. I hope you can discover the reason the header & footer popups are not natively working and fix this for future users.

On a personal note, my heart breaks for the current situation with Artsakh and the fact that there has not been more support from the global community. My family and I have been working hard from overseas to draw attention to these events wherever possible and sending financial support for the recovery efforts. I look forward to returning to Armenia soon.

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On a personal note, I also just visited your website and noticed you are based in Yerevan, Armenia, which I’ll admit was quite a shock to me. I am a fellow Armenian, my grandfather was a genocide survivor, and I only recently visited Yerevan myself in 2019. I am sorry to be so hard on you yeghbayr, but you need to do better. Also… your portfolio popups on this page of your own website are not working either, fyi: https://sygnoos.com/portfolio.php

I would also just like to point out that in every response you have given me in this entire support thread, all you have done is repeat back to me the very problem I came here looking for your support to help resolve.

“We built a function which should automatically detect for this CSS class and load the popup data automatically but somehow it fails and as a result you have triggering class on your button but no popup data.”

YES, my point exactly. You built a function that SHOULD detect the css class and load the data. But it doesn’t work. Hence the whole reason I came here to bring this issue to your attention, hoping that you might be interested in actually fixing the problem rather than telling me there IS a problem. Do you understand my frustration???

I’m obviously aware there is a problem otherwise I wouldn’t have come here asking for your help in the first place… not only do I understand what the problem is, but I have done half your work FOR YOU in testing all the possible scenarios where it does and doesn’t work, and I came here with that information ready for you from the start.

I understand how the plugin works, thank you. I appreciate the details.

What I am telling you is that your plugin does not work for header or footer elements. AT ALL. This is not a once-off situation or an interference with other plugins or themes issue.

I will demonstrate for you:

Here is a completely fresh installation of wordpress, using the default twentytwentyone theme. This installation has NO plugins installed EXCEPT your popup plugin.

Here is the homepage: https://3.25.170.142/

Notice there are three items in the menu: HOME – SAMPLE PAGE – POPUP TEST.

Notice how if you click on POPUP TEST menu item while on the homepage, it does nothing.

Now visit the SAMPLE PAGE, you will notice I have added a button at the top of the main content of this page that says TESTING POPUP. Notice how when you click this button, the popup works. YAY!

Now notice how when you click the same menu item in the navigation that you clicked from the homepage (POPUP TEST) – it now works properly in the header as well, but only because the css class has also been added to the main page content. Which obviously has then activated your function, so it works in both places.

Exact same scenario as my other site. Only this time with NO plugins and NO themes installed. So no possible interference.

So IT DOES NOT WORK. I understand that it SHOULD detect the CSS and then load the pop up data. But it obviously doesn’t do this when the css style is in the header or the footer. Only when it is in the main page content.

I suggest you investigate this issue further so you can fix it properly rather than adding hack code to the footer for your future users…

There is absolutely no difference between the pages, theme, or templates. You can test the button on EVERY page of the whole site with the same result. As I have explained 5 times already…it only works if I place the class on ANY object of ANY page within the MAIN PAGE BODY, rather than the header or footer. As another example test for you, I have now added a paragraph to the top of the CONTACT page here, which you just saw was NOT working, correct???

https://ausdance.saranyadesigns.com/contact/

Notice how if you click the new line of text that I have added at the top that says “login popup demo for plugin makers”, how the pop up works fine, and NOW scroll down to the footer on the contact page and notice if you click the same button in the footer (to which I have NOT made ANY changes to) that this button NOW works on this page as well?

I am demonstrating this to you before I add your suggested code so you can see the point I’m making. Please confirm when you have seen it so I can test your new code. Thanks.

Notice the pop ups also work fine on this page, but only because they are appearing in the MAIN CONTENT of the page, NOT the header or footer:

https://ausdance.saranyadesigns.com/about/our-team/

I don’t know how I can be any clearer…

Ok LOOK, I have manually added the popup data code to the footer button, and as you can see, it STILL doesn’t work on any page except the login test page I created…

https://ausdance.saranyadesigns.com/login-test/ – notice the footer test button works here.

https://ausdance.saranyadesigns.com/contact/ – notice the footer button here HAS the popup-data code, which you say will definitely make it work, but STILL does not work, because the data popup code is NOT appearing in the body of the page, ONLY in the footer…

NOW can you please investigate this properly???