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  • Thread Starter saraobando

    (@saraobando)

    Thank you so much, it worked without problem. You went above and beyond! Thanks!

    Thread Starter saraobando

    (@saraobando)

    Sorry, pretty busy week and I wasn’t able to check on this again until now!

    We tried disabling everything, including the SG Optimizer, Beaver Builder, and changing to a default WordPress theme. The only thing that was still enabled was the main WooCommerce plugin. It still showed up with the code brackets.

    What throws me off the most is that I’ve used this exact setup, Generate Press Theme + Beaver Builder + WooCommerce, with multiple eCommerce pages, and I’ve never had this issue before.

    Thread Starter saraobando

    (@saraobando)

    Any update on this?

    Actually, I just logged into the Admin area and installed the new update. After updating, I went to update the database, it worked. Then I enabled some of the WooCommerce extension plugins that were crashing, one at a time, they worked too. Seems like the new update included the fix, thank you!

    • This reply was modified 5 years, 1 month ago by saraobando.
    Thread Starter saraobando

    (@saraobando)

    Hey Joey, thank you for the quick reply!

    Here is the screenshot from the Upgrade page:
    https://drive.google.com/file/d/1i52kyxsjdfZ0YG42yPRrrZd5uYz8IlYq/view?usp=sharing

    I switched to the TwentySeventeen theme, and I deactivated all the plugins except for WooCommerce, but sadly the problem didn’t change.

    I’m getting the same error as NA above! The shop was set up a couple of months ago, but the problem started last week. According to the Plugins page, WooCommerce is activated, but whenever I click on “Orders”, “Products”, or the “Update WooCommerce Database” button, it gives me the following error.

    Fatal error: Uncaught RuntimeException: Error saving action: Unable to save action. in /home/havenwoo/public_html/havenwoodhouse.com/wp-content/plugins/woocommerce/includes/libraries/action-scheduler/classes/ActionScheduler_wpPostStore.php:33 Stack trace: #0 /home/havenwoo/public_html/havenwoodhouse.com/wp-content/plugins/woocommerce/includes/libraries/action-scheduler/classes/ActionScheduler_ActionFactory.php(109): ActionScheduler_wpPostStore->save_action(Object(ActionScheduler_Action)) #1 /home/havenwoo/public_html/havenwoodhouse.com/wp-content/plugins/woocommerce/includes/libraries/action-scheduler/classes/ActionScheduler_ActionFactory.php(59): ActionScheduler_ActionFactory->store(Object(ActionScheduler_Action)) #2 /home/havenwoo/public_html/havenwoodhouse.com/wp-content/plugins/woocommerce/includes/libraries/action-scheduler/functions.php(18): ActionScheduler_ActionFactory->single(‘woocommerce_run…’, Array, 1569467792, ‘woocommerce-db-…’) #3 /home/havenwoo/public_html/havenwoodhouse.com/wp-content/plugins/woocomme in /home/havenwoo/public_html/havenwoodhouse.com/wp-content/plugins/woocommerce/includes/libraries/action-scheduler/classes/ActionScheduler_wpPostStore.php on line 33

    Here is a video showing more details on the situation:
    https://www.loom.com/share/85571fd02c3c49dca9f1519008ca4915

    This is the system status report

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://havenwoodhouse.com
    Site address (URL): https://havenwoodhouse.com
    WC Version: 3.7.0
    REST API Version: ? 1.0.2
    Log Directory Writable: ?
    WP Version: 5.2.3
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.1.30 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
    PHP Post Max Size: 128 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 3000
    cURL Version: 7.59.0
    OpenSSL/1.0.2r
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.40-84.0-log
    Max Upload Size: 128 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 3.6.5
    WC Database Prefix: wptq_
    MaxMind GeoIP Database: ?
    Total Database Size: 15.85MB
    Database Data Size: 13.70MB
    Database Index Size: 2.15MB
    wptq_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wptq_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wptq_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wptq_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wptq_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wptq_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wptq_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wptq_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wptq_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wptq_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wptq_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wptq_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wptq_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wptq_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wptq_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wptq_comments: Data: 0.34MB + Index: 0.47MB + Engine InnoDB
    wptq_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wptq_options: Data: 2.05MB + Index: 0.05MB + Engine InnoDB
    wptq_podsrel: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wptq_postmeta: Data: 9.25MB + Index: 0.33MB + Engine InnoDB
    wptq_posts: Data: 1.36MB + Index: 0.39MB + Engine InnoDB
    wptq_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wptq_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wptq_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wptq_term_relationships: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
    wptq_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wptq_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wptq_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wptq_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wptq_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wptq_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wptq_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wptq_yoast_seo_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wptq_yoast_seo_meta: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (11) ###
    
    BackWPup: by Inpsyde GmbH – 3.6.10
    Beaver Builder Plugin (Standard Version): by The Beaver Builder Team – 2.2.5.3
    Beaver Themer: by The Beaver Builder Team – 1.2.4.2
    GP Premium: by Tom Usborne – 1.8.3
    Pods Beaver Themer Add-On: by Quasel
    Pods Framework Team – 1.3.2
    
    Pods - Custom Content Types and Fields: by Pods Framework Team – 2.7.15
    SG Optimizer: by SiteGround – 5.3.1
    WooCommerce: by Automattic – 3.7.0
    Yoast SEO: by Team Yoast – 12.1
    Smush: by WPMU DEV – 3.2.4
    WPForms Lite: by WPForms – 1.5.5.1
    
    ### Inactive Plugins (3) ###
    
    Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 7.8.2
    WooCommerce PayPal Powered by Braintree Gateway: by WooCommerce – 2.2.7
    WooCommerce Square: by WooCommerce – 2.0.4
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: ?
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #130 - /shop-page/
    Cart: #39 - /cart/
    Checkout: #40 - /checkout/
    My account: #41 - /my-account/
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: GeneratePress
    Version: 2.3.2
    Author URL: https://tomusborne.com
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 742
    Oldest: 2019-08-26 04:37:46 +0000
    Newest: 2019-09-23 16:24:36 +0000
    
    Pending: 0
    Oldest: –
    Newest: –
    
    Canceled: 0
    Oldest: –
    Newest: –
    
    In-progress: 0
    Oldest: –
    Newest: –
    
    Failed: 0
    Oldest: –
    Newest: –
    
    
    • This reply was modified 5 years, 2 months ago by saraobando.
    • This reply was modified 5 years, 2 months ago by saraobando.
    • This reply was modified 5 years, 2 months ago by saraobando.
    Thread Starter saraobando

    (@saraobando)

    Yes, I just run the same job and it looks like the same error log.

    Thread Starter saraobando

    (@saraobando)

    The issue is not solved, I was just stating how things are set up. That’s how they were setup when I run the job that produced the log I sent. Sorry for the confusion!

    • This reply was modified 6 years, 3 months ago by saraobando.
    Thread Starter saraobando

    (@saraobando)

    I selected the bucket from the drop down options displayed once I put in the access keys (screenshot).

    Regarding location, I choose the US Standard region. The S3 account I’m using is on US East, but since it’s not an option, I figured US Standard would be the one to choose.

    Thread Starter saraobando

    (@saraobando)

    Thanks for the reply! The log was too big for pastebin, so, I used an alternative:

    https://batman.gyptis.org/zerobin/?684fcc6f0f4fc4a4#/mqU8fLaQfqzhxWEhN6KRsrf+iMQ/r+014DsuBziqbo=

Viewing 9 replies - 1 through 9 (of 9 total)